Privacy Policy - PVR Mart App

Privacy Policy

Effective Date: 25/03/2026

PVR Mart we operates a grocery delivery application and related services.

This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

We may collect the following information:

- Name, phone number, email address

- Delivery address and location data

- Order details (cart items, purchase history)

- Device information (IP address, device type)

- Payment-related information (processed securely via third-party gateways)

2. How We Use Your Information

We use your information to:

- Process and deliver grocery orders

- Manage your account

- Provide customer support

- Improve app performance and user experience

- Send order updates and notifications

3. Sharing of Information

We do NOT sell your personal data.

We may share your data with:

- Delivery partners

- Payment gateways

- Cloud hosting providers

- Analytics services

4. Data Security

We implement industry-standard security measures:

- HTTPS encryption

- Secure servers

- Restricted access to sensitive data

5. Data Retention

We retain your data only as long as necessary for:

- Order processing

- Legal and regulatory requirements

6. User Rights

You have the right to:

- Access your personal data

- Request correction or deletion

- Contact us for any privacy concerns

7. Location Data

We may collect location data to:

- Provide accurate delivery services

- Improve service availability in your area

8. Cookies & Tracking

We may use cookies or similar technologies to enhance user experience.

9. Third-Party Services

We may use third-party tools (like payment gateways or analytics). Their privacy policies apply separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions, contact us:

Email: pvrmart33@gmail.com  

Company: PVR Mart