Bachelor of Science in Office Administration (BSOA)

The Bachelor of Science in Office Administration (BSOA) is a four-year degree program that prepares the students for a career in an outcome-focused and technology rich professional environment. The curriculum is designed to equip its graduates with the professional skills and competencies to meet the dynamic and technological needs of diverse industries and global markets, whether in general business, legal, or medical offices. The BSOA program adheres to the provisions of the Commission on Higher Education (CHED) Memorandum Order No. 19, series of 2017 with the purpose of rationalizing the field of Office Administration. The BSOA program combines courses in office administration, management and technology to prepare the students to assume various general and specialized support, supervisory and managerial positions in the local and global workplace, including self-employment.

The contents of the BSOA program are stringently monitored by the management and the Quality Assurance Center-Curriculum Planning and Development section for the continuous improvement and to keep abreast with the changing and developing educational landscapes in the national and international milieus. Improvements in the offering of BSOA program is guided by national and international trends and policies, such as the Commission on Higher Education’s (CHED) Memorandum Order No. 56, series of 2012 Policy-Standard to Enhance Quality Assurance (QA) in Philippine Higher Education Through an Outcomes-Based QA, so that students are provided with world-class and up-to-date education that they will be needing once they begin their professional lives beyond the University. The need for the continuing development of the curriculum contributes to the vision of the Polytechnic University of the Philippines in becoming The National Polytechnic University.

The BSOA program recognizes a ladderized education system, allowing students and workers to progress between technical-vocational and higher education programs, or vice-versa. There is a policy set out guidelines on the transition and enrolment to the vertically aligned baccalaureate degree of the graduates from the ladderized diploma programs of the PUP system.

The following are the certifications for the academic completion of each level:

The BSOA graduates can expect a high demand of job offers for the entry level, management level, specialized transcription profession, and entrepreneurial career. Medical Transcriptionists or Healthcare Documentation Specialists are increasingly in demand in the Business Process Outsourcing (BPO) industry in the country, and other countries as a result of the healthcare reform program particularly across United States, Australia, Canada, United Kingdom and Asia. Furthermore, the Supreme Court of the Philippines has opened new court offices nationwide, thus Court Stenographers are needed to fill the positions in these areas. In addition to this, there is a need to address the aging population of court stenographers in the country and/or Court Reporters in other countries. The administrative professional is a vital team member of business professionals who work closely with CEOs, managers, administrators and executives. In a 2020 report of American Association of Administrative Professionals (ASAP), the administrative professionals are no longer just performing the tasks that secretaries performed, they are increasingly leading activities that further overall organizational objectives. There is also a significant shift in management roles and generational leaderships impacted by economic swings, technological advances, and global trends.


Program Description

 The BSOA program is a four-year degree program that aims to strengthen the students’ 21st century skills in an outcome-focused, technology rich environment, guided by the code of conduct and ethical standards for administrative professionals. The curriculum is systematically designed to combine courses in office administration, business management, and information technology, incorporating specialized courses in legal and medical transcription; acquiring competencies and skills to produce and manage vital documents; fostering growth and flexibility for the students in a ladderized education system; and to meet the demands of diverse industries, trends and global workplace. The program recognizes the participation of the students in national and international engagements to explore capabilities and competitiveness to meet global opportunities.

The BSOA program prepares the students to assume various careers in general and specialized fields, leadership and executive level positions including entrepreneurial management. The program supports all aspiring administrative professionals to take the Civil Service Professional Examinations and National Certifications for career advancement in government agencies, as well as private organizations.


Program Learning Outcomes


Job Targets

Local Job Targets

Entry Job Level

Advanced Office Position

Specialized Job Positions

Entrepreneurial/Self-Employment


International Job Targets

Court Reporter

Medical Transcriptionist

Administrative Professionals

Closed Caption Editors/Transcribers

Medical Coder

Medical Billing Clerk

Virtual Assistant (freelance)

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