The "Business Correspondence" seminar, held on January 22, 2025, from 8:00 to 11:30 AM in Southern Leyte State University Maasin City Campus, presented by Ms. Jahara D. Napalla, a renowned professional specializing in business correspondence at SLSU-MCC. Provided a comprehensive overview of effective professional communication. As a public administration intern, I attended with the goal of improving my communication skills and understanding their practical application within my current role. This report summarizes the key takeaways from the seminar and reflects on their relevance to my internship.

The seminar began with a discussion of the purpose of business correspondence: to convey information clearly, concisely, and professionally. The speaker emphasized that effective communication is crucial for building relationships, fostering collaboration, and achieving organizational goals. She then outlined several key functions of business correspondence, including informing, persuading, instructing, and requesting.

A significant portion of the seminar focused on the "7Cs" of effective business communication: Clear: The message should be easily understood, avoiding ambiguity and jargon, Concise: Brevity is key, avoid unnecessary words or phrases, Concrete: Use specific and factual Information, avoiding vague statements, Correct: Ensure grammatical accuracy and factual correctness, Coherent: The message should flow logically and be easy to follow, Complete: All necessary information should be included, and lastly, Courteous: Maintain a professional and respectful tone.

The speaker illustrated each "C" with practical examples, including well-crafted and poorly crafted correspondence samples. Interactive exercises allowed participants to analyze different scenarios and apply the 7Cs to improve their own writing. The seminar's content has direct relevance to the internship of Public Administration Students, by regularly draft emails, memos, and reports, and the principles discussed will significantly improve the student's communication effectiveness. For example, understanding the importance of clarity and concision will help to write more efficient and impactful memos to my supervisors. The emphasis on correctness will ensure that my work is free of errors and reflects professionalism. The focus on courtesy will help me build stronger working relationships with colleagues and stakeholders.