PRIVACY POLICY
This Privacy Policy outlines how APERO TECHNOLOGIES GROUP ("we," "us," or "our") collect, use, and disclose your personal information when you use any of our mobile applications available on the Apple App Store (collectively, the "Apps") and related services. It also explains your privacy rights and the legal protections afforded to you. We are committed to safeguarding the personal information of our users and their contacts.
By using any of our Apps or services, you consent to the collection, use, sharing, and processing of your personal information as described in this policy. We use your personal data to enhance and deliver our services effectively.
HEALTH AND WELLNESS DISCLAIMER
Our App is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Any health-related data collected, displayed, or estimated by the App (including heart rate, blood pressure trends, HRV, BMI, or Body System Interaction indicators) is intended for general wellness and fitness purposes only.
The content provided is not intended as medical advice. Always consult a qualified healthcare professional for any medical concerns. Do not rely on information from the App for medical decisions. Any use of the App's features is at your own risk.
HEALTH DATA AND LIMITATIONS
Our App may access or process the following health-related data:
Heart Rate, Blood Pressure, BMI, HRV, Body System Interaction: Provided by the user or estimated based on sensor input.
Steps and Activity Data: Sourced from device sensors or integrated HealthKit APIs.
Health data is:
Used solely for general wellness and personal insight.
Not validated as medical-grade data.
Not interpreted or analyzed for diagnostic or therapeutic purposes.
Never shared with third parties without your explicit and informed consent.
The App may require access to device sensors or connected wearables for full functionality. Use of HealthKit data will always be governed by your Apple system permissions and is never used for advertising or tracking.
PERSONAL INFORMATION COLLECTED
Types of Data Collected:
Personal Information User Provide
We do not collect any of your personal information.
Information Collected Automatically
Device Data: We collect data about the device you use to access our services, including:
IP address;
Device model;
Operating system;
Screen resolution;
Mobile carrier;
Time zone settings;
Network type;
Identifiers for advertising (IDFA for iOS).
Email: Your email address is collected automatically when you interact with our services.
Username: Your username is collected automatically when you interact with our services.
Cookies: Our services utilize cookies to collect information to enhance user experience, understand user engagement and improve our services.
Data Obtained from Third Parties
Adjust: We obtain data from Adjust to track the performance of advertisements and the subscription packages purchased by users.
Firebase Analytics: We obtain data from Firebase Analytics to track user interactions and the subscription packages purchased by users.
Facebook SDK: We collect user information from Facebook SDK for account creation on our servers.
Google Sign-In: We collect user information from Google Sign-In for account creation on our servers.
Other Sources: Data about you may also be collected from publicly available sources to further enhance our services and customer understanding.
YOUR CONSENT AND USAGE PERSONAL INFORMATION
Granting Consent:
By registering or creating a profile on our platform, you explicitly agree to our processing of your personal data as detailed in this Privacy Policy.
How We Utilize Your Information:
We use the personal information collected to:
Enhance Service Delivery: Provide and maintain the quality of our services.
Personalize Experience: Tailor content and advertisements to better match your interests and improve your overall service experience.
Manage Your Account: Support the management of your service usage, enabling access to various functionalities as a registered user.
Communicate: Contact you with updates, security alerts, and promotional messages through email or other forms of communication.
Security and Fraud Prevention: To detect, prevent, and address fraud, security risks, and other malicious or illegal activity.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
Enforcing Terms: To enforce our Terms of Use and other policies.
Analytical Use and Compliance:
We analyze anonymized or aggregated data to enhance our services and ensure compliance with legal requirements, aiding in the prevention of fraud and illegal activities. Data collected for one purpose cannot be reused for another without additional consent unless permitted by law.
Advertisements and Analytics:
Third-party analytics may be used to understand service usage patterns and improve service delivery. These analytics are derived from data collected through cookies and similar technologies, which do not contain personally identifiable information. Our app does not covertly build user profiles based on collected data, and we do not facilitate or encourage others to identify anonymous users or reconstruct user profiles based on collected data.
Cookies:
Cookies are utilized to understand user interactions and store preferences related to your service use. You can manage these settings to adjust your privacy preferences.
Your Privacy Rights:
You have the right to opt out of receiving promotional communications and can manage, access, or modify your personal data, except where retained for legitimate business or legal reasons.
Policy Updates:
This Privacy Policy is subject to updates, which will be reflected in the revised document available on our platform. We encourage you to review this policy periodically. Continued engagement with our services after such updates constitutes your acceptance of the terms.
By using our services, you confirm that you understand and agree to the terms set out in this Privacy Policy, ensuring a secure and transparent user experience.
SHARING AND DISCLOSURE OF PERSONAL INFORMATION
We do not share your data with other companies, organizations and individuals unless one of the following circumstances applies:
Sharing with your Consent:
We do not share your personal information with third parties without your explicit consent. Especially sensitive Health Data, with any third party without your explicit, affirmative consent, unless required by law. Where consent is required for sharing specific data (like Health Data with a partner service you choose to connect), we will seek this consent separately.
Service Providers: We may share Personal Data with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting like Google Cloud, customer support platforms, analytics providers like Google Analytics, payment processors like Google Play Billing). These service providers are contractually obligated to protect your data, are granted access only to the information necessary to perform their functions, and are prohibited from using it for other purposes. They will not be granted access to identifiable Health Data unless strictly necessary for providing core service functionality (like secure cloud storage) and subject to robust security and confidentiality agreements.
Legal Compliance and Protection of Rights:
We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation, subpoena, court order, or other valid legal process.
Protect and defend our rights or property.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.
Service Providers and Partners:
We may share only the minimum personal information necessary with third parties to provide, improve, promote, and protect our services. These include:
Service Providers: We engage various service providers who perform functions on our behalf. For instance, we may share personal information such as: Names, email addresses, service usage data, and transaction histories, … with companies that help us with IT services, customer service, and payment processing like Apple pay. These service providers are bound by strict data protection clauses and are only allowed to use your personal information as directed by us to provide the specific services.
Business Partners: We may share limited data such as: Contact details and demographic information, … with our business partners with whom we collaborate to provide you the best services or promotional offers. This is only done with your explicit consent and is strictly controlled under confidentiality agreements, ensuring compliance with privacy laws and limiting use to the agreed purposes.
Business Transfers:
In cases of business negotiations, mergers, acquisitions, or sale of company assets, your personal information may be shared or transferred as part of the transaction.
Public Interactions:
If you engage in activities on public areas of our services, your information can be seen by others and may be read, collected, or used by them. You are advised to exercise caution when deciding to disclose your personal information in these areas.
Cookies:
We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interactions. This helps us offer better site experiences and tools in the future. You may manage your cookie preferences through your browser settings.
APP-SPECIFIC PERMISSIONS
The main Permissions used by PulseVista: HeartBeat Monito are described below.
Permission 1: Privacy - Health Update Usage Description
To accurately measure and monitor your heart rate, PulseTrack requires permission to access your health data. This data is used to provide you with personalized and accurate health insights.
Permission 2: Privacy - Health Records Usage Description
PulseTrack needs access to your heart health data to measure your heart rate effectively. This permission allows the app to retrieve and analyze your heart-related health records to deliver accurate readings.
Permission 3: Privacy - Camera Usage Description
To measure your heart rate using PulseTrack, the app requires access to your device's camera. The camera is used to detect your pulse through visual input.
Permission 4: Privacy - Tracking Usage Description
PulseTrack uses an identifier to deliver personalized advertisements based on your preferences and interactions within the app. This helps us offer relevant content and ads tailored to your interests.
Permission 5: Privacy - Health Share Usage Description
PulseTrack requires permission to access your heart health data to measure and monitor your heart rate. This access allows the app to provide you with comprehensive health tracking and personalized advice.
INFORMATION SECURITY AND TRANSFER OF PERSONAL INFORMATION
International Data Transfers:
Your personal information may be processed outside your country of residence by our staff, affiliates, or third-party service providers. We take appropriate measures to ensure that your personal information remains protected according to the security standards of our service, regardless of where it is processed.
Safeguarding Measures:
We implement strong contractual arrangements and security measures to protect your data when it is transferred internationally. This includes using encryption, secure data transfer protocols, and ensuring that all data handlers comply with our data protection and privacy standards.
Data Security Practices:
To protect your personal information from unauthorized access, loss, or misuse, we employ a variety of security technologies and procedures. These include encryption, firewalls, and access controls that restrict who can access your data and how it is used. Our security measures are designed to provide a level of protection that matches or exceeds industry standards.
Handling Data Risks:
While we endeavor to secure your data, the transmission of information over the internet can never be guaranteed to be completely secure. We encourage you to take precautions to protect your personal information when using digital services, including monitoring your account settings and access privileges.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process, including encrypting data at rest and in transit, access controls, and secure development practices. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Retention And Deletion
We retain your Personal Data only for as long as necessary for the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
Account Information: We generally retain your account information for as long as your account remains active.
Health Data: We retain your Health Data for as long as your account remains active or as needed to provide you with the features of the Services you use, unless you request earlier deletion.
Usage Data: Usage data may be retained for a shorter period for internal analysis purposes unless it is used to strengthen security, improve the functionality of our Services, or we are legally obligated to retain this data for longer periods.
When your account is deleted or upon receiving a valid data deletion request, we will securely delete or anonymize your Personal Data according to our internal procedures and applicable law, subject to any legal obligations or legitimate business needs (e.g., fraud prevention, dispute resolution) requiring us to retain certain information. Please note that residual copies may take some time to be fully removed from backup systems.
Correcting and Updating Your Information:
You have the right to request access to, correction of, or deletion of your personal information. If your personal data changes, or if you no longer wish to use our service, you may correct, update, or remove the information by making a direct request to us.
ACCESSING AND UPDATING PERSONAL INFORMATION
Your Rights to Access and Control Personal Data:
You have the right to access, review, and manage your personal data stored by us. Under applicable laws, you can request information about the data we hold on you, as well as request updates, corrections, or deletions of any inaccuracies.
How to Manage Your Information:
You can exercise your data protection rights through several options:
Update and Correct: Directly modify your personal details via your account settings.
Privacy Controls: Adjust settings to manage the use of your data, including opting out of targeted advertising and managing communication preferences.
Limitations on Access:
In certain circumstances, as permitted or required by law, your ability to access or control your personal data may be limited. The scope of access may also vary by the specific services and products you utilize.
Processing Requests:
We endeavor to promptly fulfill requests to access or modify personal information. You can initiate these requests through the contact options available on our platform.
Additional Support:
If certain personal data cannot be accessed or controlled via our standard tools or if you have specific inquiries regarding your data rights, please reach out to us directly for assistance.
Transparency and Accountability:
We regularly review and report on the requests we receive to access or control personal data, ensuring transparency and accountability in our data handling practices.
MINORS
Data Collection and Consent:
Our Service is not intended for use by children under the age of 13 (or a higher age threshold if required by applicable law in your jurisdiction). We do not knowingly collect personally identifiable information from children under this age without verifiable parental consent. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers promptly. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Parental Rights:
Parents or guardians have the right to review, manage, and delete their child’s information. We provide tools and support to facilitate these actions.
Revoking Consent:
At any time, parents or guardians can revoke their consent and request the deletion of their child’s information from our systems.
Reporting Issues:
For issues regarding the protection of minors’ data, please contact us immediately.
CHANGES TO THIS PRIVACY POLICY
We may revise our Privacy Policy from time to time to reflect changes in our practices or service offerings. When updates are made, we will notify you by sending an email and/or displaying a prominent notice on our service. Additionally, we will update the 'Last updated' date at the top of the Privacy Policy, which can be viewed on this page.
For significant changes, we may also send a push notification directly through the service.
We encourage you to review our Privacy Policy periodically to stay informed of how we are protecting the personal information we collect. Continued use of the service after any updates signifies your agreement to the revised policy.
CONTACT
If you have any questions about our Privacy Policy or wish to make a request regarding certain personal information, you are encouraged to contact us. The contact information is:
APERO TECHNOLOGIES GROUP
Contact Email: support@apero.vn