Effective Date: [09/04/2025]
At PsyNova, your privacy and trust are at the heart of what we do. As an AI-powered mental wellness platform, we understand the importance of safeguarding your personal information—especially when it relates to your emotional and psychological well-being.
This Privacy Policy explains how we collect, use, protect, and share your information when you use PsyNova’s services.
1. What Information We Collect
When you interact with PsyNova, we may collect the following types of information:
➤ Personal Information
Name, email address, and account credentials
Optional demographic data (age range, gender, etc.)
➤ Mental Wellness Data
Responses to mood tracking, psychological assessments, and AI interactions
Journaling entries or usage logs within the app
➤ Technical Information
IP address, browser type, device information
Location (if enabled)
Cookie and tracking data
We use your information to:
Personalize your mental health experience
Provide AI-powered recommendations and guidance
Monitor your progress and deliver wellness insights
Improve our services and user experience
Communicate updates, tips, or promotions (only if you opt-in)
We may use anonymized, aggregated data for research and AI training purposes to improve PsyNova's effectiveness.
You have full control over your data. You can:
Access, edit, or delete your profile and content
Request a copy of your data
Opt-out of data-driven decisions or promotional messages
Deactivate or delete your account at any time
To exercise these rights, please email us at privacy@psynova.ai.
We do not sell your personal data.
We may share data only in the following cases:
With trusted third-party service providers (e.g., hosting, analytics) under strict confidentiality
If required by law or legal request
In case of a merger or acquisition (you’ll be notified in advance)
All shared data is encrypted and minimal.
PsyNova uses advanced AI models to provide supportive conversations, mood tracking, and personalized content. While our AI is designed by experts and trained using ethical datasets, it is not a licensed therapist.
The AI is intended to support—not replace—traditional therapy. If you're in crisis, we recommend contacting a licensed mental health professional or emergency services immediately.
We protect your data using:
End-to-end encryption
Secure cloud infrastructure
Multi-layered authentication
Regular security audits
We comply with global data standards including GDPR, CCPA, and HIPAA-aligned best practices.
PsyNova uses cookies to enhance your experience, remember your preferences, and collect anonymized analytics. You can manage or disable cookies in your browser settings.
PsyNova is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided data, contact us immediately and we will delete it.
We may update this Privacy Policy from time to time. When we do, we’ll notify you via email or in-app notification. The “Effective Date” above will always reflect the most recent version.
If you have questions about this policy, your data, or anything privacy-related, reach out to us:
Email: privacy@psynova.ai
Support: www.psynova.ai/contact
Mailing Address: [34th, New York]