Prtg Network Monitor Remote Probe Download _TOP

Remote probes are an important part of Paessler PRTG. They allow you to monitor networks and devices in remote locations or branch offices. A remote probe acts as an additional monitoring instance and provides the sensors to monitor networks, devices and applications. Remote probes monitor autonomously and send the monitoring results back to the PRTG core server for each check they perform.

During installation, PRTG automatically creates the first probe - for Paessler PRTG Network Monitor and Paesler PRTG Enterprise Monitor it's the local probe, and in Paessler PRTG Hosted Monitor it's the hosted probe. They run on the PRTG core server system and monitor all accessible devices, servers and services of the system with the sensors you have configured.

Prtg Network Monitor Remote Probe Download

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For pure network monitoring with PRTG, or if you only want to monitor one location, a local probe should be sufficient. For monitoring with PRTG Hosted Monitor, at least one remote probe is required, since the hosted probe can only reach targets that are publicly accessible via the Internet.

As soon as a probe is started, it automatically connects to the PRTG core server, downloads the sensor configuration, and starts its monitoring tasks. The PRTG core server sends new configuration data to a probe as soon as the user changes the monitoring configuration. Probes monitor autonomously and send the monitoring results back to the PRTG core server for each check they perform.

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If the connection between the PRTG core server and a probe fails, the probe will continue to monitor and store the results. During a connection loss, a buffer stores a maximum of 500,000 sensor results in the RAM of the remote probe system. The probe will automatically reconnect to the PRTG core server as soon as it is available again and send all monitoring results it has collected during the connection loss.

When running PRTG in a cluster, remote probes also connect to all cluster nodes and send monitoring data. This works the same as it does for a single PRTG core server (explained above). If the master node fails, you can still see monitoring data on the failover nodes.

Currently, the Multi-Platform Probe is in a beta phase, and its functionality is not yet comparable to that of a remote probe. However, we encourage you to try it out. With the release of PRTG version 23.1.82, a "sensor package" is now available that allows you to monitor the availability of your systems. In addition, you can now use the Script v2 sensor to create your own scripts and monitor additional aspects.

With remote probes, you can monitor different subnetworks that are separated from your PRTG core server system by a firewall to keep an eye on remote locations. You can install one or more remote probes.

Click Approve and auto-discover to include your new remote probe device and network in your device tree and to start the PRTG auto-discovery. It helps you discover devices and automatically creates suitable sensors.

I have some questions about PRTG. We have 2 probe, first one is in Boston ( Local probe and main PRTG server ), second one is in London ( remote probe ). They are monitoring our Boston and London networks. Our London network devices added to London remote probe node and Boston network devices added to main server ( Boston ) node.

- How are the nodes are monitored? Are some of the nodes only monitored by the remote probe or the main PRTG? Do they both monitor the same nodes at the same time? What happens if there is a conflict (ie main server reports a node up and the remote probe as down)?

Hi,

In this case you will not receive alarms for devices on that site. However, an alarm will come up that the remote probe is disconnected. So yes technically you will only get alarms for the disconnected probe but not for a single device on the remote site.

Best regards

I am monitoring remote site via remote probe. So, when remote probe is down how can i get alerts for remote site devices? I will get alerts for devices which are monitoring with local probe, it is ok because local probe is up and working but when remote probe is down, i think i cant monitor remote site devices and cant get alerts for remote devices.

However, if this mechanism does not work for your network configuration (please also note that it is an experimental feature!), for example, if you want to deploy and configure the remote probe on a server in an isolated network, you can try the following workaround. This is a semi-automatic approach and basically works like manually cloning an existing remote probe.

I have been setting up remote probes at several sites recently, and am getting a consistent error across roughly half of the sites when it comes to the installation of the remote probe. Usually I run the remote probe installer from the machine, and in installs and connects no issue. However, on a few of the sites, once the installer reaches the "connecting to server" step, it will just wait there until the bar is full, and then display the error message, "Your remote probe could not successfully connect to the PRTG server in time".

For each occasion this has happened, I have created a inbound rule for the firewall to allow port 23560, but this does nothing. I have followed the manual for the remote probes but still cant determine the issues.

Hi Charlie,

Please check if you can reach "https://:23560" from the remote probe in a webbrowser. This usually shows you that the port might be blocked or is unreachable. Does the connection via the browser work?

Please also check that the correct IP address of the Core Server is entered in the "PRTG Administration Tool" after the installation of the remote probe.

Best regards.

Hi Charlie,

This indicates that there is a connection issue which prevents the remote probe from connecting to the Core Server. The connection to " :23560" have to work in order for the remote probe to connect.

What I meant was, was that you have to check that the correct Core Server IP is entered in the PRTG Administration Tool, which the Remote probe connects to.

Best regards.

I checked the remote probes administration tool and the "IPv4 or DNS" setting was set to the correct DNS name, I changed it to the IP of the core but that still did not work. I can provide a screenshot of the Administration tool if that would be of assistance?

Hi Charlie,

As described, the issue is most likely somewhere else as the HTTPS connection via the browser is not even working. This indicates that there are some network issues or configuration issues on your end as the probe can't connect via port 23560.

Best regards.

Hi Charlie,

Is the probe added in your internal network or via VPN? Is the remote probe in a different location without VPN so the connection has to go to the public IP? Have you made sure that any firewall/switch in between is allowing the traffic to the core server on port 23560?

Best regards.

The probes are added by using remote access software to log onto PC's at different locations, which are then used to install the remote probes. I am not sure if the remote probe connects through public IP.

Hi Charlie,

As suggested, have you checked that the correct IP of the Core Server is entered in to the "PRTG Administration Tool" on the Remote Probe? If the remote probe and the Core Server are not in the same network, then there should be a public IP instead of an internal IP.

Best regards.

We have a single core PRTG server with several remote probes installed on servers behind routers and firewalls on separate subnets.. We have around 700 sensors all working fine (monitoring things like SQL databases, services, server memory & HDD space etc) but when I add SNMP sensors they always fail to connect.

This doesn't seem to be an issue with the core server, respectively the connection therewith. One possibility, however, is that the IP address for the remote probe is not allowed to connect with the target device. Please run our SNMP Tester v5 Beta on the probe machine and try connecting to the device in case (e.g. by running an "Uptime" or a "Walk" test). Does this yield any results?

In this case the remote probe is installed on the target server we wish to monitor. It is a Dell server and we wish to use the SNMP hardware monitoring functionality of PRTG. The fact that the remote probe is installed on the same server as we are trying to monitor should mean this would work, wouldn't it?

i never used PRTG Network Monitor before but i am planning on implementing it as a graduation project for my apprenticeship (IT-Specialist). I will start implementing it next month (the hosted PRTG Network Monitor 500 version) so i was curious about this Monitoring Software and wanted to gather as much information as possible. My question here is: How is the PRTG Core-Server (ISP: example network 10.0.0.0/24) communicating with the remote probes (Customer: 192.168.1.0/24). Is it over the Internet or via the VPN connections which the the ISP is connected with all its customers? Every customer gets a remote probe installed. And what kind of protocol is being used for the communication to gather information (sensors etc), SNMP? Or is it something totally different? Would be nice to get some answers and advices!

Okay, we'll need logs then - can you send a mail to [email protected] to open a new ticket? Please attach the Logs (System) folder from the remote probe; it's located under C:\ProgramData\Paessler\PRTG Network Monitor.

PRTG provides an easy, semi-automatic install mechanism for a new Remote Probe. You can perform a remote installation of a probe directly in PRTG's web interface by right-clicking on a device in the PRTG device tree. Note: This is an experimental feature. It is possible that direct installation does not work in all situations. In this case, please see Debugging and Remote Probe Setup Using Installer. 2351a5e196