ProZone is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We CollectWe may collect the following types of information to provide and improve our services:Personal Information: Name, email address, phone number, and age verification data.Game-Related Data: BGMI UID, in-game username, match stats, and tournament performance history.Financial Information: UPI ID, bank account details, and transaction history (strictly for entry fee processing and prize distribution).Technical & Device Data: Device model, operating system, unique device identifiers, IP address, and application usage logs.Location Information: General location data derived from your IP address to verify eligibility and enforce state-wise restrictions.
2. How We Use Your InformationWe use the collected information for the following purposes:To host tournaments, manage your user account, and verify your eligibility.To process secure payments, deduct applicable taxes, and distribute prize pools.To send match notifications, dynamic Room IDs, passwords, and tournament results.To prevent cheating, detect emulator usage, and ensure fair play across all matches.To secure the app, prevent fraudulent activities, and comply with legal obligations under Indian laws.
3. Information Sharing & DisclosureWe do not sell, rent, or trade your personal data to third parties. We may only share your information under the following circumstances:With Service Providers: Trusted payment gateways and processors to securely handle entries and payouts.For Compliance & Security: If required by law, court order, or government authority to prevent fraud or protect the safety of our users.Anti-Cheat Verification: Sharing in-game data with community enforcement parameters to ensure clean lobbies.
4. Data Security & RetentionWe use industry-standard security measures, including encryption, to protect your personal and financial information. However, please note that no method of transmission over the internet is 100% secure.Your data is securely retained only as long as necessary to fulfill tournament operations and legal/tax compliance requirements.
5. Your RightsYou have the right to control your personal data. You may:Access, update, or correct your personal profile information directly within the app settings.Request the absolute deletion of your account and associated personal data (subject to pending tournament resolutions and financial accounting requirements).
6. Children's PrivacyOur services are strictly not directed to, or intended for, individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has created an account by providing false age data, we will terminate the account and delete all associated data immediately.
7. Changes to This PolicyWe reserve the right to update this Privacy Policy from time to time to adapt to new legal and technical regulations. We will notify you of any significant changes by posting the updated policy inside the app.8. Contact Us & Grievance RedressalFor any questions, concerns, data deletion requests, or grievances regarding this Privacy Policy, please contact our support team at: https://t.me/prozoneofficiall