Litigation Support Services

Why hire a Litigation Support Specialist?

Litigation support professionals assist attorneys in handling large-scale litigation. They design and implement databases to manage order, index, summarize and coordinate the large volumes of data produced in major litigation, particularly in preparation for trial. Litigation support professionals can also develop data management strategies, assist with technology in the courtroom, provide user support and training on proprietary and proprietary software, and coordinate with technology providers. Some litigation support services are paralegals / IT hybrids who perform traditional paralegal duties while assuming information technology roles.

The proceedings can be very complicated. The process involved can be time-consuming, and lawyers and law firms often need help. Here legal assistance specialists come in. They help create a database that supports litigation data management, vendor management support, document management support, and other assistance that a law firm or lawyer may need to prepare for a case. There are many tasks handled by litigation support experts.

Let's look at how each contributes to litigation support services.

Database Manager

There are often large amounts of data generated by litigation processes. The job of a litigation data administrator is to create and run a database that uses software to manage data. It then further manipulates the data as required by the proceedings.

Project Manager

Project managers overlook legal proceedings. Each of the different cases has its own nuances. Managers have to deal with multiple teams, clients, and legal professionals who can be very busy. Therefore, managers must be highly organized and possess proficient communication skills. Even in difficult situations, you should remain sober and be reliable. They should recognize their limitations and order subordinates to keep their deadlines.

Legal Technical Experts

This is recognized as the backbone of the entire litigation support service. In this line, the requirement of experts is to be familiar with the litigation discovery process.

Experts in this field use existing and modern software and hardware resources to support litigation processes such as data management. Litigation support professionals with sufficient experience learn how to meet various technical requirements. For example, what are the exact limitations of each software resource used for litigation support services, and how to work within them to provide efficient services?

In addition, professionals should be well aware of the various eDiscovery guidelines enacted, whether actual laws or standards understand the ethics that companies understand.

Client Support Desk

This particular service of litigation support ediscovery is used to resolve any issues that customers may encounter with litigation Support assistance. Common problems include hardware/software problems, network errors, etc.

In this case, the specialist must have good customer service skills, be able to isolate customer requests in order or priority, understand how software/hardware works, answer technology-related questions and understand how networking works.

Supplier Management

It goes without saying that supplier management can be very busy. Management can be cumbersome if professionals act in a postmortem, not a preemptive way. Getting information from the supplier before the customer requests it saves time. In this case, the specialist should have excellent communication skills, along with negotiating tips, so that the price is satisfactory.

During the project, experts should check for status updates in advance. So that you can reach customers immediately requesting information. You will also want to make sure that the document is correct, as the situation may be slightly different.

Remember that maintaining positive relationships with suppliers and treating them well can go a long way.

Marketers

Of course, if you do not present it properly, you can not sell the service. Good marketers know how to contact lawyers not only through speeches and presentations but also through other gestures. Gestures can be as simple as asking how the case goes.

Trainer

Litigation support specialists can also work as instructors for lawyers. A lawyer may be an expert in the field of law, but he does not need to be an expert in software and hardware manipulation. Trainers provide software/hardware training to lawyers, paralegals, or team members. This can be done through classroom sessions or through new recruits shadow veterans.

This should include most of the main roles of litigation support services companies I hope you enjoyed reading. If you're looking for a reliable litigation support company, look no further than Proteus Discovery Group. We are an ISO 9001: 2008 certified outsourcing company that provides assistance to lawyers around the world. For more information, call + 1 317-559-3577.