Privacy Policy 

Effective Date: August 31, 2026 

Crescentras IT Solutions Pvt. Ltd. We operates the PropVista mobile application. 

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you use PropVista. 

1. Information We Collect 

When you use PropVista, we may collect the following information: 

Personal Information 

Depending on how you use the App, we may collect: 

• Mobile phone number 

• Name 

• Profile information 

• Profile photograph, if you choose to upload one 

• Information you provide while using the App 

• Property-related information that you submit or interact with 

Authentication Information 

PropVista may use mobile-number-based authentication and OTP verification. We may collect and process your mobile number to: 

• Create and manage your account 

• Send OTPs for authentication 

• Verify your identity 

• Provide secure access to your account 

We do not use your OTP for purposes unrelated to authentication. 

Device and Usage Information 

We may automatically collect limited technical information when you use the App, such as: 

• Device type 

• Operating system 

• App version 

• IP address 

• General usage information 

• Crash and diagnostic information 

This information may be used to maintain, secure, and improve the App. 

2. How We Use Your Information 

We may use collected information to: 

• Create and manage your PropVista account 

• Authenticate users using OTP 

• Provide property-related services and features 

• Display your profile information 

• Allow you to upload and manage profile information 

• Improve the functionality and performance of the App 

• Maintain and secure our services 

• Detect and prevent fraudulent or unauthorized activity 

• Respond to your questions and support requests 

• Comply with applicable laws and legal requirements 

3. Firebase and Third-Party Services 

PropVista may use third-party services to provide certain functionality, including Google Firebase and related Google services. 

These services may process information such as authentication information, application data, device information, and diagnostic information as necessary to provide their services. 

Third-party service providers process information according to their own privacy policies and applicable terms. 

You can learn more about Google's privacy practices through Google's official privacy resources. 

4. Data Storage 

Information associated with your PropVista account may be stored using cloud-based services, including Firebase/Google Cloud services. 

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. 

However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure. 

5. Sharing of Information 

We do not sell or rent your personal information to third parties. 

We may share information with service providers when necessary to: 

• Operate and maintain the App 

• Provide authentication services 

• Store application data 

• Provide technical infrastructure 

• Maintain security 

• Comply with legal obligations 

We may also disclose information where required by applicable law, regulation, legal process, or governmental request. 

6. Property Information 

PropVista may allow users or authorized users to view, submit, or manage property-related information. 

Information submitted for properties may be displayed to other users depending on the functionality and purpose of the App. 

Users should avoid submitting confidential, sensitive, or unnecessary personal information in publicly visible property descriptions or other areas of the App. 

7. Profile Information 

If you choose to create or complete a profile, information such as your name and profile photograph may be stored and displayed within the App according to its functionality. 

You are responsible for ensuring that information you provide is accurate and that you have the necessary rights to upload any photograph or other content. 

8. Data Retention 

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. 

When information is no longer required, we may delete or anonymize it, subject to applicable legal and technical requirements. 

9. Account and Data Deletion 

You may request deletion of your PropVista account and associated personal information by contacting us at: 

contact@crescentrastech.com 

When we receive a valid deletion request, we will review and process the request in accordance with applicable laws and our legitimate business and legal requirements. 

Certain information may need to be retained where required by law or for legitimate security, fraud prevention, accounting, or legal purposes. 

10. Children's Privacy 

PropVista is not intended for children under the age of 13. 

We do not knowingly collect personal information from children under 13. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it. 

If you believe that a child has provided personal information to us, please contact us at: 

contact@crescentrastech.com 

11. Security 

We use reasonable technical and organizational measures to help protect your information. 

However, no Internet-based service or electronic storage system is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security. 

12. Your Choices and Rights 

Depending on applicable law, you may have rights regarding your personal information, including the ability to: 

• Request access to your personal information 

• Request correction of inaccurate information 

• Request deletion of your information 

• Withdraw certain permissions or consent 

• Request information about how your information is processed 

To exercise these rights, contact us at: 

contact@crescentrastech.com 

13. Permissions 

PropVista may request certain device permissions when required for specific features. 

For example, the App may request access to: 

• Camera or photos, if you choose to upload a profile photograph or other image 

• Internet/network access to provide App functionality 

You can manage available permissions through your device settings. 

14. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes to our App, services, legal requirements, or privacy practices. 

When we make changes, we will update the Effective Date at the top of this Privacy Policy. 

We encourage you to review this Privacy Policy periodically. 

15. Contact Us 

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: 

Crescentras IT Solutions Pvt. Ltd. 

App: PropVista 

Email: contact@crescentrastech.com 

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe. 

© 2026 Crescentras IT Solutions Pvt. Ltd. All rights reserved.