Privacy Policy

Last Updated: 31st January 2026

1. Introduction

Welcome to PropertyHunter.city. We operate PropertyHunter.city, a property hunting platform connecting buyers and property seekers with verified properties in Nigeria and worldwide.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@propertyhunter.city.

This Privacy Policy applies to all information collected through our Services (which includes our website and related services), as well as any related services, sales, marketing, or events.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you:

· Register on our website

· Express interest in obtaining information about our services

· Participate in activities on the website (such as property searches)

· Contact us via forms, WhatsApp, email, or phone

· Submit property inquiries or requests

The personal information we collect may include:

· Name and contact details (email address, phone number, WhatsApp number)

· Location information (city, state, country of interest)

· Property preferences (budget range, property type, location preferences)

· Demographic information (optional)

· Communication data (messages, inquiries, feedback)

Information Automatically Collected

We automatically collect certain information when you visit our website:

· IP address and device characteristics

· Browser type and version

· Pages viewed and time spent on pages

· Referring website addresses

· Clickstream data

· General location information (country, city level)

3. How We Use Your Information

We use the information we collect or receive:

· To provide our services: Match you with relevant properties, connect you with property owners/developers

· To communicate with you: Send property alerts, respond to inquiries, provide customer support

· For marketing purposes: Send you relevant property listings (with your consent)

· To improve our services: Analyze usage patterns, enhance user experience

· For security purposes: Protect against fraud and unauthorized access

· To comply with legal obligations: Nigerian data protection laws and international regulations

4. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it. We may process your personal information because:

· You have given us permission to do so

· The processing is in our legitimate interests and not overridden by your rights

· To comply with the law

5. Sharing Your Information

We DO NOT sell your personal information. We may share your information in the following situations:

With Property Partners:

· We share your property requirements with verified property owners, developers, and registered agents to facilitate matches

· We only share necessary information (property preferences, contact method)

With Service Providers:

· WhatsApp Business for communications

· Email service providers

· Website hosting and analytics providers

· Customer support platforms

Legal Requirements:

· To comply with applicable laws and regulations

· To respond to lawful requests from authorities

· To protect our rights, privacy, safety, or property

6. Data Retention

We retain your personal information only for as long as necessary to:

· Fulfill the purposes outlined in this policy

· Comply with legal obligations (NDPR requires 6-year retention for certain data)

· Resolve disputes and enforce agreements

Typical retention periods:

· Active users: Until account deletion request

· Inactive users: 3 years of inactivity

· Property inquiries: 2 years from last contact

· Legal requirements: As mandated by Nigerian law

7. Your Data Protection Rights

Under Nigerian Data Protection Regulation (NDPR):

· Right to Access: Request copies of your personal data

· Right to Rectification: Request correction of inaccurate data

· Right to Erasure: Request deletion of your personal data

· Right to Restrict Processing: Request restriction of processing

· Right to Data Portability: Request transfer of your data

· Right to Object: Object to our processing of your data

Under GDPR (for EU citizens):

All NDPR rights plus:

· Right to Withdraw Consent: At any time where we rely on consent

· Right to Lodge Complaint: With a supervisory authority

To exercise these rights, contact us at privacy@propertyhunter.city. We respond to all requests within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of Nigeria, including in countries with different data protection laws. We ensure appropriate safeguards are in place through:

· Standard contractual clauses

· Adequacy decisions

· Your explicit consent

9. Security of Your Information

We implement appropriate technical and organizational security measures including:

· SSL encryption for data transmission

· Secure server hosting with firewalls

· Regular security assessments

· Access controls and authentication

· Employee confidentiality agreements

However, no electronic transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

· Remember your preferences

· Analyze website traffic

· Improve user experience

· Deliver relevant advertisements

Types of cookies we use:

· Essential cookies: Necessary for website functionality

· Performance cookies: Analyze how visitors use our site

· Functionality cookies: Remember your preferences

· Advertising cookies: Deliver relevant property ads

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

11. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Third-party services we use include:

· Google Analytics: Website analytics

· Google Ads: Advertising services

· Facebook Pixel: Advertising and analytics

· WhatsApp Business: Communications

· Payment processors: For future transactions

12. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, contact us immediately.

13. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of changes by:

· Posting the new policy on this page

· Updating the "Last Updated" date

· Sending email notifications for material changes

14. Contact Us

For questions about this privacy policy or to exercise your data rights:

Email: privacy@propertyhunter.city

Phone/WhatsApp: +2347074295642

Address: 3, Alex Akindun Street, Lekki Lagos

Data Protection Officer: Mr. Yusuf

Response Time: We aim to respond within 48 hours on business days (Monday-Friday, 9 AM - 5 PM WAT).

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15. Nigerian Data Protection Compliance

We comply with the Nigeria Data Protection Regulation (NDPR) 2019 and are registered with the National Information Technology Development Agency (NITDA) where applicable.

Specific Nigerian Consumer Rights:

· Right to be informed about data collection

· Right to object to direct marketing

· Right to complain to NITDA if dissatisfied with our handling of your data

NITDA Contact Information:

National Information Technology Development Agency

Phone: +234 92 920 646

Email: info@nitda.gov.ng

Website: www.nitda.gov.ng

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Financial Information:

We currently do not process payments. Any financial transactions occur directly between you and the property owner/developer, outside our platform. Even though, we supervise every transaction.

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Consent Statement

By using our website and services, you acknowledge you have read and understood this Privacy Policy and consent to our collection, use, and sharing of your information as described herein.

For EU Users: By clicking "Submit" on any form, you provide explicit consent for data processing as outlined above.

For Nigerian Users: Your continued use of our services constitutes acceptance of this policy.

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