Privacy Policy for PromptPlus

Effective Date: 04 April 2026

PromptPlus ("we," "us," or "our") respects your privacy. This Privacy Policy explains how PromptPlus collects, uses, stores, and shares information when you use the PromptPlus mobile application (the "App").

By using the App, you agree to the practices described in this Privacy Policy.

1. About PromptPlus

PromptPlus is an app that helps users browse, search, save, copy, and reuse AI image prompts.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Through App Usage

The App does not require account registration or direct profile creation.

However, when you use the App, certain information related to your activity may be processed, including:

• Search queries you enter in the App

• Prompts you open or interact with

• Categories you browse

• Prompts you save as favorites

• Prompts you share

• App settings such as theme preference

B. Automatically Collected Information

When you use the App, certain information may be collected automatically by us or by third-party service providers, such as:

• Device type

• Operating system version

• App version

• General usage events and interaction data

• Crash reports and diagnostic data

• Performance and stability data

C. Locally Stored Information on Your Device

The App stores some information locally on your device to improve functionality, such as:

• Saved favorite prompts

• Cached prompts and categories for faster loading and limited offline use

• Theme preference

• Cached app configuration values

3. How We Use Information

We use information collected through the App to:

• Provide core app features

• Show prompts, categories, and saved favorites

• Improve app functionality and user experience

• Understand how users interact with the App

• Measure feature usage and engagement

• Diagnose crashes, bugs, and performance issues

• Maintain and improve app reliability

• Configure backend behavior using remote configuration

4. Analytics and Diagnostics

We use Firebase services provided by Google to support analytics, diagnostics, and app configuration.

These services may include:

• Firebase Analytics

• Firebase Crashlytics

• Firebase Remote Config

Analytics

We may collect analytics events such as:

• Screen views

• Category openings

• Prompt openings

• Favorite add/remove actions

• Share actions

• Search activity, including the full search query entered in the App

• Search result counts and related usage behavior

This information helps us understand how the App is used and improve its features.

Crash and Diagnostic Data

We may collect crash logs and technical diagnostic information to identify errors, investigate issues, and improve app stability.

Remote Configuration

We use remote configuration to manage certain app settings, such as API or service configuration values, without requiring a full app update.

5. How Information Is Shared

We do not sell your personal information.

We may share information with service providers that help us operate the App, including:

• Google Firebase services for analytics, diagnostics, and configuration

These providers process information in accordance with their own terms and privacy policies.

6. Third-Party Services

The App may use third-party services, including Google Firebase.

For more information, you may review:

• Google Privacy Policy: https://policies.google.com/privacy

• Firebase Privacy and Security Information: https://firebase.google.com/support/privacy

If the App opens external services or websites such as third-party AI tools, your use of those services is governed by their own privacy policies and terms.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Some information is stored locally on your device until you remove it, clear app data, or uninstall the App.

Analytics and crash-related data may be retained by our service providers according to their applicable retention settings and policies.

8. Your Choices

Depending on your device and platform settings, you may have choices related to analytics and app permissions.

You may also:

• Clear app data through your device settings

• Uninstall the App at any time

• Stop using the App if you do not agree with this Privacy Policy

9. Data Security

We take reasonable measures to protect information processed through the App. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information through the App, please contact us so we can take appropriate action.

11. International Data Transfers

Depending on the location of our service providers, information may be processed and stored outside your country of residence. By using the App, you understand that your information may be transferred to and processed in other countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the "Effective Date" at the top of this page.

Continued use of the App after changes become effective means you accept the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or the App, you may contact us at:

HELLOWEB SOLUTIONS LTD
Email: info@hellowebsolutions.com
Website: https://hellowebsolutions.com