Welcome to PromptOne Support.
PromptOne is a video teleprompter app designed to help you read scripts smoothly while recording videos. It is useful for speeches, tutorials, presentations, online courses, social videos, product introductions, and other video recording scenarios.
If you need help, please contact us at:
Email: cchucklesrescue@gmail.com
We usually respond within 24–48 hours.
PromptOne is a teleprompter app that helps you record videos while reading scrolling scripts on screen.
With PromptOne, you can:
Create and edit scripts
Read scripts while recording videos
Adjust text size and scrolling speed
Use front or rear camera recording
Preview recorded videos
Save or share your recordings
Manage your saved scripts and projects
Open the app, create or import a script, adjust the text size and scrolling speed, then enter the recording screen. You can start recording while the script scrolls on the screen.
Yes. You can adjust the scrolling speed before or during recording so the script moves at a comfortable reading pace.
Yes. PromptOne allows you to change the script text size to make it easier to read while recording.
Yes. PromptOne supports camera recording, and you can switch between the front and rear camera depending on your recording needs.
Recorded videos are saved on your device. If you choose to export or save a video to your photo library, the app may request photo library permission.
No. PromptOne is designed to process your scripts and recordings on your device. Your scripts and videos are not uploaded to our servers.
No. PromptOne does not require account registration to use its core teleprompter and recording features.
Open the subscription screen and tap Restore Purchases.
In some cases, subscription status may take a short time to sync. Please wait a moment and try again. If needed, tap Restore Purchases.
You can email us anytime at:
cchucklesrescue@gmail.com
PromptOne offers optional auto-renewable subscriptions to unlock premium features.
If you experience any issues with subscription status, please try:
Reopening the app
Waiting a few moments for subscription sync
Tapping Restore Purchases
For more information, please review our Privacy Policy and Terms of Use within the app or through the links provided on the App Store page.