About Me

I am an Assistant Professor of Operations Management at the Yale School of Management at Yale University.

My research utilizes novel large-scale datasets to investigate the (often hidden) impact of management decisions at the organization level on healthcare worker behavior, and subsequently, the effectiveness and efficiency of patient care. More generally, my research is in the area of empirical healthcare operations management, which combines my past education in medical science and public health with my doctoral training in operations management, econometrics, and causal inference.

I completed my Ph.D. in the Operations, Information, & Decisions Department at The Wharton School of the University of Pennsylvania, under the supervision of Professor Christian Terwiesch.  I received my Masters of Public Health in Health Policy and Management from Columbia University in 2013. Prior to my Ph.D. I worked as a Research Associate at the Massachusetts General Hospital Institute for Technology Assessment, a Project Analyst at the Memorial Sloan Kettering Cancer Center, and a Research Assistant at the Harvard School of Public Health.

Research Interests

Healthcare Operations Management | Behavioral Operations Management | Public Health Operations | Environmental Sustainability | Applied Econometrics | Data Visualization & Analytics

Contact

Yale School of Management @ Edward P. Evans Hall, 165 Whitney Ave., New Haven, CT, USA 06511