Effective Date: 29 April 2026
ProfEra is an educational and professional learning app designed to support learners, students, and exam aspirants through practice questions, solutions, previous year question flow, result screens, and related learning features.
ProfEra is an independent educational practice app. It is not affiliated with, endorsed by, or connected to UPSC, the Union Public Service Commission, or any government body.
This Privacy Policy explains how ProfEra handles user and device information.
Information We May Collect
ProfEra may collect or process limited information required to operate, secure, and improve the app. Depending on the app version and features enabled, this may include:
- basic app usage and interaction data;
- device and app performance information;
- crash logs and diagnostic information;
- quiz activity, progress, or result-related information;
- login or account information, if sign-in is enabled;
- technical data processed through Firebase, Google Play services, or other Google services used by the app.
How We Use Information
We use information only for the following purposes:
- to provide app functionality;
- to load questions, quizzes, solutions, and learning content;
- to maintain app security and stability;
- to identify and fix technical issues;
- to improve user experience and app performance;
- to manage beta testing feedback and app improvements.
Data Sharing
ProfEra does not sell user data.
Some technical, diagnostic, account, or usage data may be processed by trusted service providers such as Firebase, Google Play services, Google Analytics for Firebase, Firebase Crashlytics, Firebase Storage, Firebase Firestore, or Firebase Authentication, depending on the app version and features enabled.
These services may process data according to their own policies to help provide app functionality, analytics, diagnostics, authentication, hosting, database, and storage services.
Data Security
We use reasonable technical safeguards and Firebase security features to help protect app data and prevent unauthorized access. However, no method of electronic transmission or storage is completely secure.
Children’s Privacy
ProfEra is intended for UPSC aspirants and competitive exam preparation users. The app is not specifically directed to children under 13.
Data Retention and Deletion
Technical, diagnostic, quiz-related, or account-related data, if collected, may be retained only as long as necessary for app operation, security, debugging, analytics, and improvement.
Users may contact us to request privacy-related assistance or data deletion.
Contact Us
For privacy questions, feedback, or data deletion requests, contact:
Email: profera.meet@gmail.com
App Name: ProfEra
Developer: ProfEra