Privacy Policy for Probecell Compass
Effective Date: 1.5.25
Probecell Scientific Pvt. Ltd. respects your privacy and is committed to protecting the personal information you provide while using the Probecell Compass mobile application. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable data protection laws.
1. Information We Collect
a. Personal Information:
We may collect personal details such as your name, email address, institutional affiliation, or contact information when you voluntarily register or communicate with us through the App.
b. Usage Data:
We collect data regarding how the App is accessed and used. This may include your device’s Internet Protocol (IP) address, device type, operating system, app version, time and date of usage, and diagnostic data.
c. Analytics:
We may use third-party analytics tools to understand usage patterns and improve user experience. These tools may collect information automatically but do not identify you personally.
2. How We Use Your Information
We use the information we collect to:
Operate, maintain, and improve the App’s functionality and performance.
Personalize user experience and provide relevant content and services.
Respond to user inquiries and provide customer support.
Notify users of updates, technical notices, and administrative messages.
Ensure the security and integrity of our services.
3. Sharing of Information
We do not sell, trade, or rent users’ personal identification information to others. We may share aggregated or anonymized data for research, statistical, or analytical purposes.
In limited cases, we may share personal data:
With your explicit consent.
With service providers assisting in App operation (bound by confidentiality agreements).
If required by law, court order, or governmental authority.
4. Data Security
We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Withdraw consent where processing is based on consent.
Lodge a complaint with a data protection authority.
To exercise these rights, please contact us at info@probecell.com.
6. Children’s Privacy
Probecell Compass is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us for deletion.
Our app uses artificial intelligence (AI) to generate text content for educational and informational purposes. To help ensure the safety and reliability of this content, we include an in-app reporting feature that allows users to flag content they believe is inappropriate, inaccurate, or harmful.
When a user submits a report, we collect:
The AI-generated content being reported
The selected reason for the report
Any optional comments the user provides
The date and time of the report
A user or device identifier (if applicable)
These reports are reviewed to help us moderate content and improve future AI responses. Reported data is not used for advertising or sold to third parties.
If you have questions or wish to request removal of your report data, please contact us at info@probecell.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App and on our website with an updated effective date. Continued use of the App constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact:
Probecell Scientific Pvt. Ltd.
Email: info@probecell.com
Website: www.probecellpress.com
Shop no. 106, Vardhman Heights,
Ganjpara, Durg, C.G. India - 491001