Effective Date: 21 Jan 2026
This Privacy Policy explains how dotcsv (“we”, “us”, or “our”) collects, uses, stores, and protects information when you access or use any mobile application developed and published by us (collectively, the “Apps”).
By using our Apps, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Account information (if applicable)
Training preferences and selected goals
Feedback responses after sessions
Support inquiries or messages you send to us
To improve user experience, our Apps may collect:
Session completion data
Training progress
Performance scores
Recovery scores
In-app activity (features used, session frequency)
Coin or reward balance and usage
This data helps personalize training plans and improve adaptive recommendations.
We may automatically collect:
Device type and operating system
App version
Anonymous identifiers
Crash logs and diagnostic data
We may use third-party services such as:
Google Firebase (analytics & crash reporting)
Google AdMob or other advertising providers
These services may collect anonymous usage data to improve performance and display relevant ads.
We do not sell personal data to advertisers.
We use collected information to:
Deliver and improve our Apps
Personalize training recommendations
Adjust adaptive difficulty and progression
Track coin rewards and unlock access
Process subscriptions and in-app purchases
Monitor app performance and fix bugs
Comply with legal obligations
Some Apps may include:
Subscription plans
One-time purchases
Virtual coins or reward systems
Coins may be earned through training completion or acquired via purchase. Coin balances and usage may be stored to manage access to locked features.
All payments are processed through official app stores (Google Play / Apple App Store). We do not collect or store your payment information directly.
Our Apps provide fitness and wellness training guidance, including pelvic floor exercises and performance-related programs.
The content provided:
Is for informational and educational purposes only
Is not medical advice
Does not diagnose, treat, or cure medical conditions
You should consult a qualified healthcare professional before beginning any exercise program, especially if you have medical concerns.
We retain data only as long as necessary to:
Provide app functionality
Maintain user progress
Comply with legal requirements
Some data may be stored locally on your device. You may delete app data at any time by uninstalling the App or clearing app storage.
We do not sell or rent personal information.
We may share limited data with:
Analytics providers
Advertising networks
Cloud service providers
This sharing is strictly for operating and improving the Apps.
Our Apps are not intended for children under the age of 13 (or the minimum age required in your country).
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will take appropriate action.
Depending on your location, you may have the right to:
Access your data
Request correction
Request deletion
Withdraw consent
You may contact us to exercise these rights.
We implement reasonable administrative and technical safeguards to protect information. However, no method of transmission over the Internet is completely secure.
Our Apps may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. Updates will be reflected by revising the “Effective Date” above.
Continued use of the Apps after changes means you accept the updated policy.
If you have any questions or requests regarding this Privacy Policy, contact us at:
dotcsv
📧 dotcsvventure@gmail.com
📍 Kuala Lumpur, Malaysia