Vitra: Health & Habit Tracker

================================================================================

VITRAA — PRIVACY POLICY

================================================================================

App Name : Vitra: Health & Habit Tracker

Developer : App Team

Support Email : support.appteam204@gmail.com

Jurisdiction : Surat, Gujarat, India

Effective Date : April 1, 2026

Last Updated : April 1, 2026

Platforms : iOS (Apple App Store) | Android (Google Play Store)

================================================================================

This Privacy Policy describes how App Team ("we", "our", or "us") collects,

uses, stores, and shares your information when you use the Vitraa mobile

application ("App") on iOS and Android devices.

By downloading, installing, or using Vitraa, you agree to the practices

described in this Privacy Policy. If you do not agree, please do not use

the App.

We have written this policy in plain language. If you have any questions,

─────────────────────────────────────────────────────────────────────────────

1. INFORMATION WE COLLECT

1.1 INFORMATION YOU PROVIDE DIRECTLY

(a) Nickname

You may optionally provide a nickname during onboarding. This is

stored only on your device and is never transmitted to our servers.

(b) Health & Fitness Data

You may log habits, calorie intake, food entries, sleep logs,

and workout sessions. This data is:

- Stored locally on your device only

- Not transmitted to App Team servers

- Not shared with any third party for marketing or advertising

Age, weight, height, and gender entered during BMR setup are stored

locally on your device and used only to calculate your personal

calorie goal. This data stays on your device.

1.2 INFORMATION COLLECTED AUTOMATICALLY

(a) Device Information

Basic device type, operating system version, and app version may be

collected by third-party SDKs (see Section 3). App Team does not

directly collect device identifiers.

(b) App Usage & Crash Data

Firebase Crashlytics and Firebase Analytics (Google) collect crash

logs, error reports, and general usage events (e.g., screens viewed,

features used) to help us improve the App. This data is anonymised

where possible.

Google AdMob may collect your device's advertising identifier (GAID

on Android, IDFA on iOS after ATT consent) to serve relevant ads.

On iOS, we request App Tracking Transparency (ATT) permission before

any advertising identifier is accessed. You may decline.

(d) Purchase Data

If you subscribe to Vitraa Pro, your purchase is processed by Apple

App Store or Google Play Store. We receive only confirmation that a

valid subscription exists. We do not receive your payment card details.

1.3 INFORMATION WE DO NOT COLLECT

- We do not collect your name, surname, email address, or phone number

- We do not collect precise or background location data

- We do not collect contacts, messages, or call logs

- We do not require account creation or login

- We do not use your health data for advertising purposes

- We do not sell your personal data to any third party

2. HOW WE USE YOUR INFORMATION

We use the limited information we collect solely for these purposes:

(a) To operate and provide the App's features (habit tracking, calorie

logging, sleep tracking, workout timer)

(b) To calculate your personal calorie goal using BMR (Mifflin-St Jeor)

calorie anomaly detection, workout rest adjustment) — all processing

happens on your device only

(d) To display advertisements through Google AdMob (free tier users)

(e) To process in-app subscriptions via Apple App Store or Google Play

(f) To identify and fix bugs and crashes via Firebase Crashlytics

(g) To understand how the App is used and improve it via Firebase Analytics

(h) To send local push notifications for habit reminders, bedtime alerts,

and workout reminders — all triggered locally on your device

We do not use your health or fitness data for any advertising purpose.

We do not use your data to make automated decisions that affect your legal

rights.

3. THIRD-PARTY SERVICES AND SDKs

Vitraa integrates the following third-party services. Each operates under

its own privacy policy, which we encourage you to review.

Google AdMob (Google LLC)
Used for advertising. It may collect advertising ID, IP address, device information, and ad interaction data. On iOS, App Tracking Transparency (ATT) consent is required. On Android, it uses the Google Advertising ID (GAID).

Firebase Analytics (Google LLC)
Used for app usage analytics. It collects anonymised usage events, device type, operating system version, and session data. It does not collect health data.

Firebase Crashlytics (Google LLC)
Used for crash reporting. It collects crash logs, stack traces, and device state at the time of a crash. It does not collect health data.

Firebase Remote Config (Google LLC)
Used to control app behaviour remotely. It does not collect any personal data.

Google Play Billing (Google LLC)
Used for Android subscription processing. All purchase details are handled by Google. The app only receives confirmation of subscription status.

Apple StoreKit 2 (Apple Inc.)
Used for iOS subscription processing. All purchase details are handled by Apple. The app only receives confirmation of subscription status.

Open Food Facts (OpenFoodFacts.org)
Used as a food database. When you search by name or barcode, your search terms are sent to their servers. No personal identity is transmitted.

USDA FoodData Central (U.S. Government)
Used as a fallback food database. Similar to Open Food Facts, only search terms are sent, and no personal identity is transmitted.

Google Play In-App Review (Google LLC)
Used to display the Play Store review prompt within the app. No data is collected by the app through this service.

All network communications use HTTPS encryption.

4. DATA STORAGE AND RETENTION

4.1 LOCAL STORAGE

All health and fitness data you enter (habits, calories, sleep logs,

workout sessions, body metrics) is stored exclusively on your device

using encrypted local storage (SharedPreferences on Android, UserDefaults

on iOS). This data does not leave your device unless you explicitly share

it using your device's share function.

4.2 RETENTION PERIOD

- Your app data persists on your device until you delete it within the

App or uninstall the App.

- Crash and analytics data collected by Firebase is retained by Google

for up to 14 months per Google's standard retention policy.

- Advertising data is subject to Google's retention policies.

4.3 DATA DELETION

You may delete all your data at any time:

- Within the App: Settings → Delete All My Data

- By uninstalling the App from your device

To request deletion of any data held by third-party services, please

contact those services directly using the links in Section 3.

4.4 INTERNATIONAL DATA TRANSFER

Your locally stored data does not transfer internationally. However,

Firebase (Google) and AdMob (Google) may process analytics and advertising

data on servers located outside India, including in the United States,

under applicable data protection frameworks and standard contractual clauses.

5. ADVERTISING

5.1 FREE TIER

Free users see ads served by Google AdMob. These may include:

- App Open Ads

- Interstitial Ads (full-screen)

- Native Ads (blended with content)

- Rewarded Ads (optional, user-initiated)

5.2 VITRAA PRO

Subscribers to Vitraa Pro do not see advertisements.

5.3 APP TRACKING TRANSPARENCY (iOS)

On iOS 14.5 and later, we request your permission via Apple's ATT

framework before accessing your IDFA for personalised advertising.

If you decline, you will still see ads, but they will not be

personalised based on your activity across other apps.

5.4 AD PERSONALISATION (ANDROID)

On Android, Google may use your GAID for personalised ads. You can

opt out through your device settings: Settings → Google → Ads →

"Opt out of Ads Personalisation".

5.5 HEALTH DATA AND ADS

As required by Apple App Store guidelines and our commitment to users:

your health and fitness data collected within Vitraa is never used

for advertising purposes and is never shared with advertisers.

6. CHILDREN'S PRIVACY

Vitraa is not directed to children under the age of 13 (or under 16 in

the European Union / European Economic Area). We do not knowingly collect

personal data from children under these ages.

If we become aware that we have inadvertently collected data from a child

under the applicable age, we will take steps to delete that information

promptly. If you believe we have collected data from a child, please contact

us at support.appteam204@gmail.com.

Parents or guardians who believe their child has used the App should contact

us immediately.

[COPPA — United States]: We do not knowingly collect data from children

under 13. The App is not targeted at children.

[GDPR — European Union]: The App is not directed at users under 16 years

of age in the EU/EEA.

7. YOUR RIGHTS AND CHOICES

7.1 ALL USERS

You have the following rights regarding your data:

(a) Access: You can view all data you have entered in the App at any time.

(b) Correction: You can edit or correct any data you have logged.

(d) Notification Control: You can manage or disable notifications via

your device settings at any time.

(e) Ad Preferences: You can adjust ad personalisation via device settings

(see Section 5.3 and 5.4).

7.2 EUROPEAN UNION / EEA — GDPR RIGHTS

If you are located in the EU/EEA, you have these additional rights

under the General Data Protection Regulation (GDPR):

(a) Right to Access: Request confirmation of what personal data we process.

(b) Right to Rectification: Request correction of inaccurate data.

personal data we hold.

(d) Right to Restriction of Processing: Request we limit how we use

your data in certain circumstances.

(e) Right to Data Portability: Receive your personal data in a structured,

machine-readable format.

(f) Right to Object: Object to processing based on legitimate interests.

(g) Right to Withdraw Consent: Withdraw consent at any time where

processing is based on consent, without affecting prior processing.

(h) Right to Lodge a Complaint: You may file a complaint with your local

data protection authority (e.g., your national supervisory authority).

Legal basis for processing (GDPR Article 6):

- Consent: Advertising via AdMob (ATT on iOS, opt-out on Android)

- Contract: Subscription processing via Apple/Google

- Legitimate interests: Crash analytics, app improvement

- Legal compliance: As required by applicable law

To exercise these rights, contact: support.appteam204@gmail.com

We will respond within 30 days.

7.3 CALIFORNIA RESIDENTS — CCPA / CPRA RIGHTS

If you are a California resident, you have these rights under the

California Consumer Privacy Act (CCPA) as amended by the CPRA:

(a) Right to Know: What personal information we collect, use, share,

or sell, and for what purpose.

(b) Right to Delete: Request deletion of personal information we hold.

We do not share personal data for cross-context behavioural advertising

beyond what AdMob provides (which you can opt out of as described

in Section 5).

(d) Right to Non-Discrimination: We will not discriminate against you

for exercising your CCPA rights.

(e) Right to Correct: Request correction of inaccurate personal information.

(f) Right to Limit Use of Sensitive Personal Information: Health-related

data is stored locally on your device and not processed by us.

We do not sell personal information.

To exercise your rights: support.appteam204@gmail.com

Response within 45 days (extendable by a further 45 days with notice).

7.4 INDIA — DPDP ACT 2023 / DPDP RULES 2025

If you are an Indian resident, you have rights under India's Digital

Personal Data Protection Act, 2023 and the DPDP Rules, 2025

(effective November 13, 2025, full enforcement by May 13, 2027):

(a) Right to Access: Obtain a summary of personal data processed and

the purposes for processing.

(b) Right to Correction and Erasure: Request correction of inaccurate

or incomplete data, or erasure of data no longer required for its

stated purpose.

Data Protection Board of India.

(d) Right to Nominate: Nominate another person to exercise these rights

on your behalf in case of death or incapacity.

(e) Right to Withdraw Consent: Withdraw your consent at any time.

Processing based on such consent will cease thereafter.

We will respond to all data principal requests within 90 days, as

required by the DPDP Act.

Grievance Officer / Data Fiduciary Contact:

App Team

Surat, Gujarat, India

Email: support.appteam204@gmail.com

For serious unresolved complaints, you may approach the Data Protection

Board of India once it is operational.

7.5 CANADA — PIPEDA

Canadian residents have rights under Canada's Personal Information

Protection and Electronic Documents Act (PIPEDA):

- Right to access personal information we hold

- Right to challenge accuracy and completeness

- Right to withdraw consent

Contact: support.appteam204@gmail.com

7.6 BRAZIL — LGPD

Brazilian residents have rights under the Lei Geral de Proteção de Dados

(LGPD):

- Right to access, correction, deletion, data portability, and objection.

Contact: support.appteam204@gmail.com

7.7 UNITED KINGDOM — UK GDPR

Following Brexit, UK residents are covered by the UK GDPR. Your rights

are equivalent to those listed in Section 7.2 above.

You may complain to the Information Commissioner's Office (ICO):

https://ico.org.uk/

8. DATA SECURITY

We take the security of your data seriously. Measures in place include:

- All health and fitness data is stored locally on your device only

- All network communications use HTTPS (TLS 1.2 or higher)

- Third-party SDKs are vetted for their own security practices

- No passwords or payment credentials are stored by App Team

- App binary is protected with code obfuscation and ProGuard (Android)

However, no method of storage or transmission is 100% secure. In the event

of a data breach affecting your personal data, we will notify you as required

by applicable law — within 72 hours where GDPR applies, promptly under

DPDP Act requirements.

───────────────────────────────────────────────────────────────────────────

9. CAMERA AND DEVICE PERMISSIONS

Vitraa requests the following device permissions:

CAMERA

Used solely to scan food barcodes via the barcode scanner feature.

No images or video are captured or stored by the App.

Camera data is processed locally on your device.

POST_NOTIFICATIONS (Android 13+) / NOTIFICATION PERMISSION (iOS)

Used to send local reminders for habits, sleep, and workout sessions.

All notifications are scheduled locally on your device.

No notification data is transmitted to external servers.

HEALTH DATA (iOS HealthKit / Android Health Connect) — Optional

If you grant access, we may read step count and sleep data.

This data is displayed in the App only and is never transmitted externally.

You may revoke this permission at any time via device settings.

INTERNET

Required for: food database search, AdMob ads, Firebase analytics/crashlytics,

subscription validation, and Firebase Remote Config.

10. IN-APP PURCHASES AND SUBSCRIPTIONS

Vitraa offers optional paid subscriptions (Vitraa Pro):

- Monthly plan: $4.99 USD / month (or equivalent local currency)

- Yearly plan: $49.99 USD / year (or equivalent local currency)

All payments are processed exclusively by:

- Apple App Store (iOS) — governed by Apple's Terms of Service

- Google Play Store (Android) — governed by Google's Terms of Service

App Team does not receive, process, or store any payment card details.

Subscriptions automatically renew unless cancelled at least 24 hours before

the end of the current period.

To manage or cancel subscriptions:

- iOS: Settings → [Your Name] → Subscriptions

- Android: Google Play → Profile → Payments & subscriptions

Promotional trials (24-hour and 7-day free Pro access) are offered within

the App. These trials do not require a credit card. After the trial ends,

the App reverts to free tier. No automatic charge occurs.

11. APPLE APP STORE — SPECIFIC DISCLOSURES

This section provides disclosures required by Apple App Store Review

Guidelines and Apple's App Privacy Details requirements.

Data Linked to You:

- Purchases: Subscription status (via Apple StoreKit, not linked to identity)

Data Not Linked to You:

- Crash Data: Device state, crash logs (via Firebase Crashlytics)

- Usage Data: General feature usage events (via Firebase Analytics)

- Identifiers: Advertising ID after ATT consent (via AdMob)

Data Not Collected:

- Health & fitness data you enter in Vitraa stays on your device

- Location data: not collected

- Contacts, messages, search history, browsing history: not collected

HealthKit:

Vitraa may request read access to HealthKit (steps, sleep) if you grant

permission. This data is:

- Never sold, shared, or used for marketing

- Used only to enhance your in-app experience

- Never disclosed to third parties for advertising

App Tracking Transparency:

On iOS 14.5+, Vitraa requests ATT permission before tracking your activity

across apps for advertising. You may decline without affecting core features.

12. GOOGLE PLAY STORE — DATA SAFETY SECTION

This section supports accurate completion of the Google Play Data Safety form.

DATA COLLECTED:

- Crash logs (Firebase Crashlytics) — App diagnostics, not linked to identity

- App interactions (Firebase Analytics) — Usage events, anonymised

- Advertising ID (AdMob) — Advertising, linked to device (post-consent on newer APIs)

DATA NOT COLLECTED:

- Health and fitness data (stored on-device only, not transmitted)

- Location data

- Personal identifiers (name, email, phone)

- Financial information

- Messages or contacts

DATA SHARED WITH THIRD PARTIES:

- Google AdMob: Advertising identifier and related signals for ad delivery

- Firebase: Crash and analytics data for app improvement

DATA ENCRYPTED IN TRANSIT: Yes (HTTPS/TLS)

DATA DELETION: Users can delete all local data via the App's settings screen.

COMMITTED TO PLAY FAMILIES POLICY: This app does not target children.

13. LINKS TO THIRD-PARTY SERVICES

The App may contain links to third-party websites or services (e.g., our

practices of those external services. We encourage you to review their

privacy policies before providing any information.

─────────────────────────────────────────────────────────────────────────────114. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do:

- The "Last Updated" date at the top will be revised

- If the change is material, we will notify you via an in-app notice

the next time you open the App

- Continued use of the App after notice constitutes acceptance of

the updated policy

For significant changes (e.g., new data types collected, new third parties),

we will provide at least 30 days' notice where required by law.

Previous versions of this policy are available upon request.

15. CONTACT US

If you have questions, concerns, or wish to exercise any of your rights

under this Privacy Policy, please contact:

Company Name : App Team

Address : Surat, Gujarat, India

Email : support.appteam204@gmail.com

Support Hours: We aim to respond within 5 business days.

For data protection complaints (India):

Data Protection Board of India (once operational)

Ministry of Electronics & Information Technology

Government of India

For GDPR complaints (EU/EEA):

Contact your local national supervisory authority.

For UK GDPR complaints:

Information Commissioner's Office (ICO): https://ico.org.uk/

For CCPA complaints (California, USA):

California Attorney General: https://oag.ca.gov/privacy

================================================================================

END OF PRIVACY POLICY

Vitraa Privacy Policy | Effective April 1, 2026 | App Team | Surat, India

================================================================================

VITRAA — TERMS AND CONDITIONS OF USE

================================================================================

App Name : Vitra: Health & Habit Tracker

Developer : App Team

Support Email : support.appteam204@gmail.com

Jurisdiction : Surat, Gujarat, India

Effective Date : April 1, 2026

Last Updated : April 1, 2026

Platforms : iOS (Apple App Store) | Android (Google Play Store)

================================================================================

PLEASE READ THESE TERMS AND CONDITIONS ("Terms") CAREFULLY BEFORE USING THE

VITRAA APPLICATION. BY DOWNLOADING, INSTALLING, OR USING VITRAA, YOU CONFIRM

THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APP.

These Terms constitute a legally binding agreement between you ("User", "you")

and App Team ("we", "our", "us"), the developer of Vitraa.

1. ABOUT THE APP

1.1 Vitraa is a personal health and lifestyle tracking application that

provides four core modules:

- Habit Tracker (streak tracking, reminders, AI risk prediction)

- Calorie Counter (food logging, barcode scanning, macro tracking)

- Sleep Tracker (sleep score, AI bedtime prediction, sleep debt)

- Workout Timer (HIIT, Tabata, AMRAP, EMOM intervals with audio cues)

1.2 The App is available on:

- iOS devices (iPhone) via the Apple App Store

- Android devices via the Google Play Store

1.3 The App is available in two tiers:

- Free Tier: Full core features with advertisement support

- Vitraa Pro: Ad-free experience with additional features via paid

subscription or promotional free trial

2. ELIGIBILITY AND AGE REQUIREMENTS

2.1 You must be at least 13 years of age (or 16 years of age if you are

located in the European Union / EEA) to use Vitraa.

2.2 If you are between 13 and 18 years of age (a minor in most jurisdictions),

you must have the consent of a parent or legal guardian to use the App.

2.3 By using the App, you represent and warrant that you meet the applicable

age requirement and, if you are a minor, that your parent or guardian

has consented to your use.

2.4 We do not knowingly permit use by children under 13. If we discover that

a child under 13 has used the App, we will take steps to remove their

data. Please contact us at support.appteam204@gmail.com if you believe

a child under 13 is using the App.

2.5 Certain in-app purchase features are only available to users who are at

least 18 years old or have reached the legal age for entering contracts

in their jurisdiction.

3. ACCOUNT AND ACCESS

3.1 Vitraa does not require account creation. The App operates without

a username, password, or cloud account. All data is stored locally

on your device.

3.2 You are responsible for maintaining the security and access to your

device. We are not responsible for any loss arising from unauthorised

access to your device.

3.3 Because no account exists, data is tied to your device. Uninstalling the

App or deleting app data will permanently delete all your Vitraa data.

We cannot recover this data for you.

4. LICENCE TO USE

4.1 Subject to your compliance with these Terms, App Team grants you a

limited, non-exclusive, non-transferable, revocable licence to download,

install, and use the App on your personal device solely for your personal,

non-commercial purposes.

4.2 This licence does not allow you to:

(a) Copy, modify, distribute, sell, or lease any part of the App

(b) Reverse engineer, decompile, or disassemble the App, except as

permitted by applicable law

(d) Use the App to develop a competing product or service

(e) Remove or alter any proprietary notices or labels on the App

(f) Use automated scripts, bots, or scraping tools with the App

(g) Interfere with or disrupt the App or servers connected to the App

(h) Circumvent, disable, or otherwise interfere with security features

4.3 All rights not expressly granted are reserved by App Team.

5. IN-APP PURCHASES AND SUBSCRIPTIONS

5.1 SUBSCRIPTION PLANS

Vitraa offers the following auto-renewing subscription options:

- Monthly Plan: $4.99 USD per month (or local currency equivalent)

- Yearly Plan: $49.99 USD per year (or local currency equivalent)

Prices may vary by country and are set by the applicable App Store.

5.2 FREE TRIALS

We may offer promotional free trials (e.g., 24-hour or 7-day Pro access).

These trials:

- Do not require a credit card or payment

- Are activated within the App through a promotional offer

- Are not the same as App Store or Play Store trial subscriptions

- Automatically expire after the stated period

- Do not auto-charge or convert to a paid subscription

5.3 SUBSCRIPTION BILLING

- Subscriptions are billed through Apple App Store (iOS) or Google Play

Store (Android). App Team does not process payment directly.

- Payment is charged to your App Store / Play Store account at confirmation.

- Subscriptions automatically renew unless cancelled at least 24 hours

before the end of the current billing period.

- Renewal charges the same amount as the current subscription price.

5.4 CANCELLATION

To cancel your subscription:

- iOS: Settings → [Your Name] → Subscriptions → Vitraa → Cancel

- Android: Google Play → Profile → Payments → Subscriptions → Vitraa → Cancel

Cancellation takes effect at the end of the current billing period.

No partial refunds are issued for unused portions of a billing period,

except where required by applicable consumer law.

5.5 REFUNDS

Refund requests are subject to the policies of the respective App Store:

- Apple: https://support.apple.com/en-us/HT204084

- Google: https://support.google.com/googleplay/answer/2479637

App Team does not control or process refunds. For refund requests,

contact the applicable App Store directly.

EU/EEA Users: You may have a statutory right to a cooling-off period

of 14 days for digital purchases under EU Consumer Rights Directive,

except where you have explicitly consented to immediate performance of

the digital content and acknowledged loss of cancellation right.

Australian Users: Your rights under the Australian Consumer Law (ACL)

are not excluded, including guarantees relating to services.

Indian Users: Your rights under the Consumer Protection Act, 2019

are not excluded.

5.6 PRICE CHANGES

We reserve the right to change subscription prices with reasonable

notice. Price changes will take effect at the next renewal period.

5.7 FAILED PAYMENTS

If a subscription payment fails, access to Vitraa Pro features may

be suspended. We will notify you via the relevant App Store process.

5.8 PRO FEATURES

Vitraa Pro includes:

- Removal of all advertisements

- 21-day habit completion heatmap

- Sleep debt tracker

- Full exercise library access

- AI-powered weekly reports

- Custom workout timer presets

Features may be updated from time to time.

6. ADVERTISEMENTS

6.1 The free tier of Vitraa is supported by advertisements served by

Google AdMob. Advertisements may appear as:

- App Open Ads (displayed when launching the App)

- Interstitial Ads (full-screen, between screens)

- Native Ads (embedded within the App interface)

- Rewarded Ads (optional, user-initiated in exchange for a benefit)

6.2 Vitraa Pro subscribers do not receive advertisements.

6.3 App Team does not endorse any advertised products or services. We are

not responsible for the content, accuracy, or practices of advertisers.

6.4 Rewarded ads are optional and voluntarily initiated by you. The reward

(temporary feature access) is granted by the App upon verified ad

completion as confirmed by Google AdMob.

6.5 On iOS, we request ATT permission before serving personalised ads.

You may decline without losing access to the App's core features.

7. HEALTH DISCLAIMER — IMPORTANT

7.1 Vitraa is a general wellness and lifestyle tracking tool. It is NOT

a medical device, medical application, or healthcare service.

7.2 The information provided by Vitraa (including calorie goals, sleep

scores, AI predictions, BMR calculations, workout suggestions) is for

general informational and motivational purposes only. It is NOT:

- Medical advice

- A substitute for professional medical advice, diagnosis, or treatment

- Designed to diagnose, treat, cure, or prevent any disease or condition

7.3 ALWAYS seek the advice of your physician, registered dietitian, or

other qualified health professional before:

- Beginning any diet, calorie restriction, or nutrition programme

- Starting a new exercise or workout regimen

- Making decisions based on sleep or biometric data in the App

- Using the App if you have any existing health condition

7.4 Never disregard professional medical advice or delay seeking it because

of something you have read or seen in Vitraa.

7.5 Calorie calculations use the Mifflin-St Jeor BMR formula with a standard

activity multiplier. These are estimates only. Individual metabolic needs

vary significantly. Consult a registered dietitian for personalised advice.

7.6 AI-based predictions in the App (streak risk, bedtime suggestion, calorie

anomaly, workout rest adjustment) are generated entirely on-device using

simple statistical models based on your logged data. They are NOT

clinically validated and should not be relied upon for medical decisions.

7.7 App Team is not liable for any health outcomes, injuries, or adverse

effects resulting from your use of the App. Users with eating disorders,

cardiovascular conditions, sleep disorders, or other medical conditions

should use this App only with the guidance of a qualified healthcare

professional.

7.8 If you are experiencing a medical emergency, call your local emergency

services immediately. Do not use this App in place of emergency care.

7.9 REGULATORY NOTE: This App is not regulated as a medical device under:

- US FDA (21 CFR Part 880)

- EU Medical Device Regulation (MDR 2017/745)

- Central Drugs Standard Control Organisation (CDSCO), India

8. USER CONDUCT

8.1 You agree to use the App only for lawful purposes and in accordance

with these Terms.

8.2 You agree not to use the App:

(a) In any way that violates applicable local, national, or international

laws or regulations

(b) To transmit any unsolicited or unauthorised advertising material

(d) In any way that could damage, disable, or impair the App

(e) To collect or harvest any personal information from other users

(f) To interfere with other users' enjoyment of the App

8.3 Violations may result in immediate termination of your access to the App.

9. INTELLECTUAL PROPERTY

9.1 The App and all its content, features, and functionality — including but

not limited to the software code, design, logos, text, graphics, and

the "Code DNA" visual design system — are owned by App Team and are

protected by applicable intellectual property laws.

9.2 "Vitraa" is the name of our App. All rights are reserved.

9.3 You may not use our name, logo, or branding without our prior written

consent.

9.4 The App uses third-party open-source libraries and APIs (including

Open Food Facts, USDA FoodData Central, Google SDKs, and others).

These are subject to their own licences. We comply with the requirements

of all open-source licences used.

9.5 User-entered data (habits, food logs, sleep logs, workout data) is YOUR

data. You retain ownership of the data you input. By entering data into

the App, you grant App Team no licence to that data beyond what is

necessary to display it back to you on your device.

10. DISCLAIMER OF WARRANTIES

10.1 THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF

ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

- WARRANTIES OF MERCHANTABILITY

- FITNESS FOR A PARTICULAR PURPOSE

- NON-INFRINGEMENT

- ACCURACY OR COMPLETENESS OF CONTENT

10.2 We do not warrant that:

(a) The App will be uninterrupted, timely, secure, or error-free

(b) Any defects in the App will be corrected

(d) Results obtained from use of the App will be accurate or reliable

10.3 JURISDICTION-SPECIFIC CONSUMER RIGHTS:

Some jurisdictions do not allow the exclusion of implied warranties.

Where prohibited by applicable consumer law (e.g., Australian Consumer

Law, UK Consumer Rights Act 2015, EU Consumer Rights Directive, Indian

Consumer Protection Act 2019), the above exclusions apply only to the

maximum extent permitted by law.

11. LIMITATION OF LIABILITY

11.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APP TEAM SHALL NOT

BE LIABLE FOR ANY:

- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

- LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES

- DAMAGES ARISING FROM HEALTH DECISIONS MADE BASED ON THE APP

- DAMAGES ARISING FROM LOSS OF APP DATA DUE TO DEVICE FAILURE OR

UNINSTALLATION

11.2 In no event shall App Team's total liability to you exceed the amount

you have paid to App Team in the 12 months preceding the claim (or

USD $10 / INR 840 if you have made no payments).

11.3 The limitations above apply whether the claim is based on warranty,

contract, tort (including negligence), or any other legal theory.

11.4 JURISDICTION-SPECIFIC NOTE:

Some jurisdictions (including the EU, UK, Australia, and India) do not

allow limitation of liability for personal injury, death, fraud, or

statutory consumer rights. In those jurisdictions, the above limitations

apply only to the fullest extent permitted by law.

11.5 App Team is not responsible for any failure to perform obligations under

these Terms where such failure results from circumstances beyond our

reasonable control (force majeure), including but not limited to natural

disasters, pandemic, government action, or third-party service failures.

12. INDEMNIFICATION

12.1 You agree to defend, indemnify, and hold harmless App Team and its

directors, employees, contractors, and agents from and against any

claims, damages, losses, liabilities, costs, and expenses (including

reasonable legal fees) arising from:

(a) Your use or misuse of the App

(b) Your violation of these Terms

(d) Any content or data you submit to the App

13. THIRD-PARTY SERVICES AND LINKS

13.1 The App integrates third-party services (Google AdMob, Firebase, Open

Food Facts, USDA, Apple StoreKit, Google Play Billing). Your use of

those services is governed by their respective terms and privacy policies.

App Team is not responsible for third-party service availability,

accuracy, or practices.

13.2 Apple App Store / Google Play Store terms apply to your download and

installation of the App. Your relationship with Apple Inc. or Google LLC

is governed by their respective terms of service.

13.3 Apple Inc. is not a party to these Terms and is not responsible for the

App or its content. Any claims relating to the App must be directed to

App Team, not Apple.

13.4 Google LLC is not a party to these Terms and bears no responsibility

for the App's content or your use of it.

14. AVAILABILITY AND UPDATES

14.1 We aim to keep the App operational and available, but we do not guarantee

continuous or uninterrupted availability.

14.2 We reserve the right to modify, suspend, or discontinue the App (or any

feature) at any time, with or without notice. We will endeavour to provide

reasonable advance notice for significant changes.

14.3 We may release updates to the App from time to time. We recommend keeping

the App updated to benefit from bug fixes, security patches, and new features.

Some older versions of the App may cease to function after a significant

update.

14.4 We reserve the right to require minimum OS versions for the App to function.

The App currently supports iOS 15+ and Android 8.0 (API 26)+.

15. TERMINATION

15.1 These Terms are effective from the date you first use the App and continue

until terminated.

15.2 You may terminate these Terms at any time by uninstalling the App from

your device. This will delete all locally stored App data.

15.3 We may terminate or suspend your access immediately and without notice if:

(a) You violate any provision of these Terms

(b) We are required to do so by law

15.4 Upon termination, all licences granted to you under these Terms cease.

All provisions of these Terms that by their nature should survive

termination shall survive, including Sections 7, 9, 10, 11, 12, and 16.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 PRIMARY GOVERNING LAW

These Terms shall be governed by and construed in accordance with the

laws of India, without regard to conflict of law principles.

The courts of Surat, Gujarat, India shall have primary jurisdiction

over any dispute arising from or relating to these Terms or the App.

16.2 INFORMAL RESOLUTION

Before initiating any formal legal proceedings, we encourage you to

efforts to resolve disputes within 30 days.

16.3 ARBITRATION (INDIA)

For users in India, if informal resolution fails, disputes shall be

referred to arbitration under the Arbitration and Conciliation Act, 1996

(India), as amended. The seat of arbitration shall be Surat, Gujarat.

The arbitration shall be conducted in English.

16.4 JURISDICTION-SPECIFIC PROVISIONS

European Union / EEA Users:

Nothing in these Terms affects your rights as a consumer under EU law.

Specifically:

- EU consumers retain the benefit of mandatory provisions of the law

of their country of residence

- EU consumers may bring proceedings in the courts of their country

of residence

- The European Commission's Online Dispute Resolution platform is

available at: https://ec.europa.eu/consumers/odr

United Kingdom Users:

For UK consumers, you may bring proceedings in the courts of England,

Wales, Scotland, or Northern Ireland (as applicable). UK mandatory

consumer law provisions apply.

United States Users:

For California residents, nothing in these Terms waives your rights

under California consumer protection laws. For disputes under $10,000

USD, either party may elect binding arbitration (AAA Consumer Rules).

Australian Users:

Australian Consumer Law guarantees cannot be excluded. Nothing in

these Terms limits your rights under the Competition and Consumer

Act 2010 (Cth).

16.5 CLASS ACTION WAIVER

To the maximum extent permitted by applicable law, you agree to resolve

disputes with App Team on an individual basis only. You waive the right

to participate in class action lawsuits or class-wide arbitration.

This waiver does not apply where prohibited by law (e.g., certain EU

consumer protection laws).

16.6 TIME LIMITATION

Any claim arising from these Terms must be brought within one (1) year

from the date the cause of action arose, to the extent permitted by law.

17. PRIVACY

Your use of the App is also governed by our Privacy Policy, which is

incorporated into these Terms by reference.

Email: support.appteam204@gmail.com

Please review our Privacy Policy carefully. It explains what data we collect,

how we use it, and your rights.

18. CONSUMER RIGHTS — JURISDICTION-SPECIFIC

18.1 INDIA — Consumer Protection Act, 2019

Indian users are entitled to rights under the Consumer Protection Act,

2019. If you have a complaint:

- First contact us at support.appteam204@gmail.com

- If unresolved, you may approach the Consumer Disputes Redressal

Commission (CDRC) in your district or the National Consumer Disputes

Redressal Commission (NCDRC) for high-value disputes.

- For digital complaints: IT Act, 2000 protections apply.

18.2 INDIA — Information Technology Act, 2000 and IT (Amendment) Act, 2008

We comply with applicable provisions of India's IT Act, including

due diligence requirements for intermediaries.

18.3 INDIA — DPDP Act 2023 / DPDP Rules 2025

Our data handling obligations under India's Digital Personal Data

Protection Act are described in the Privacy Policy. Under this Act:

- You may withdraw consent at any time

- You may seek correction or erasure of your personal data

- You may nominate another person to exercise these rights

- You may file a complaint with the Data Protection Board of India

18.4 EUROPEAN UNION — Consumer Rights Directive

EU consumers who are individuals (not businesses) have the right to

withdraw from a subscription within 14 days of purchase unless they

have explicitly consented to immediate performance (which is typically

required to access digital content immediately).

18.5 AUSTRALIA — Australian Consumer Law

The App comes with guarantees that cannot be excluded under the

Australian Consumer Law. You are entitled to a replacement or refund

for a major failure and compensation for any other reasonably foreseeable

loss. Contact us at support.appteam204@gmail.com.

18.6 UNITED KINGDOM — Consumer Rights Act 2015

UK consumers are entitled to digital content that is of satisfactory

quality, fit for purpose, and as described. Your statutory rights

are not affected by these Terms.

19. CHANGES TO THESE TERMS

19.1 We reserve the right to modify these Terms at any time. Material changes

will be communicated through:

- An in-app notification when you next open the App

- Updated "Last Updated" date at the top of this document

19.2 Your continued use of the App after the effective date of revised Terms

constitutes your acceptance of the changes.

19.3 If you do not agree to the revised Terms, you must stop using the App

and uninstall it from your device.

19.4 Where required by law (e.g., EU), material changes will be communicated

with at least 30 days' notice.

20. MISCELLANEOUS

20.1 ENTIRE AGREEMENT

These Terms, together with the Privacy Policy, constitute the entire

agreement between you and App Team regarding the App and supersede all

prior agreements.

20.2 SEVERABILITY

If any provision of these Terms is found to be unenforceable, that

provision will be modified to the minimum extent necessary to make it

enforceable, and the remaining provisions will continue in full force.

20.3 WAIVER

Our failure to enforce any right or provision of these Terms does not

constitute a waiver of that right or provision.

20.4 ASSIGNMENT

You may not assign these Terms or any rights or obligations without our

prior written consent. We may assign these Terms freely.

20.5 NO PARTNERSHIP

Nothing in these Terms creates a partnership, joint venture, agency,

franchise, or employment relationship between you and App Team.

20.6 LANGUAGE

These Terms are written in English. In the event of any inconsistency

between any translated version and the English version, the English

version shall prevail.

20.7 APPLE ADDITIONAL TERMS (iOS Users)

The following terms apply to your use of the App obtained from the

Apple App Store:

(a) These Terms are between you and App Team, not between you and Apple.

(b) Apple has no obligation to provide maintenance or support for the App.

responsibility. App Team is responsible.

(d) Apple is a third-party beneficiary of these Terms with the right

to enforce them against you as a third-party beneficiary.

(e) You represent that you are not located in a country subject to a

US government embargo or designated as a terrorist-supporting country,

and that you are not on any US government prohibited or restricted list.

20.8 GOOGLE PLAY ADDITIONAL TERMS (Android Users)

The following terms apply to your use of the App obtained from Google Play:

(a) These Terms are between you and App Team. Google is not a party.

(b) Google has no obligation to provide warranty, maintenance, or support.

(d) You must comply with applicable third-party terms when using the App.

21. CONTACT INFORMATION

For questions, complaints, or support regarding these Terms:

Company Name : App Team

Registered In : Surat, Gujarat, India

Support Email : support.appteam204@gmail.com

Response Target : Within 5 business days

For subscription and billing issues:

- iOS: Contact Apple Support at https://support.apple.com

- Android: Contact Google Play Support at https://support.google.com/googleplay

For legal notices:

Email: support.appteam204@gmail.com

Subject line: "Legal Notice — Vitraa"

For data protection inquiries (India):

India Data Protection Board (once fully operational)

Ministry of Electronics & Information Technology, Government of India

================================================================================

END OF TERMS AND CONDITIONS

Vitraa Terms and Conditions | Effective April 1, 2026 | App Team | Surat, India

================================================================================

Page updated

Google Sites

Report abuse