Privacy Policy Servoncompany
Effective Date: August 20, 2026
Servoncompany ("we," "our," or "us") operates the Servoncompany mobile application, an on-demand doorstep service booking platform. This Privacy Policy explains how we collect, use, process, and protect your information when you use our app to book home and personal services.
1. Information We Collect
Personal & Profile Information: Name, email address, phone number, saved delivery/service addresses, and profile details created during registration.
Location Data: Precise or approximate GPS location (with your permission) to detect your area, display nearby service options, assign technicians, and facilitate doorstep delivery of services.
Booking & Schedule Details: Information regarding selected dates, times, requested services (e.g., Car Wash, Beauty Services, Water Tank Cleaning, Pest Control, Massage, Facial, Electrical work), and booking history.
Referral Data: Details associated with the "Refer & Earn" program, such as referral codes, invited contacts, and earned rewards.
Device & Technical Data: IP address, device type, operating system version, app usage logs, and push notification tokens.
2. How We Use Your Information
To process, confirm, schedule, and deliver doorstep service appointments at your chosen date and time.
To show nearby available services based on your current location.
To enable real-time booking tracking and display booking history.
To manage your user profile, reward balances, and "Refer & Earn" credits.
To communicate booking confirmations, status updates, technician details, and support responses.
To detect and prevent fraudulent transactions or unauthorized access.
3. Sharing and Disclosure of Data
Service Providers & Technicians: We share necessary details (such as your name, service address, contact number, and booking schedule) with assigned professionals to perform the requested service at your doorstep.
Third-Party Vendors: We work with trusted third-party providers for SMS/OTP verification, cloud hosting, push notifications, and payment processing.
Legal Compliance: We may disclose data if required by law, regulation, court order, or governmental request.
4. Data Security & Storage
We implement industry-standard encryption and security measures to protect your personal information against unauthorized access, loss, or alteration.
5. User Rights and Controls
Location Permissions: You can enable or disable location access at any time through your mobile device settings.
Profile Management: You can review, update, or edit your personal profile directly within the app.
Account Deletion: You can request account deletion and removal of your data by reaching out to our support team.
6. Children's Privacy
Servoncompany is intended for general audiences aged 18 and older. We do not knowingly collect personal information from children under 18.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be published in the app with an updated effective date.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact us:
Email: support@servoncompany.com