Welcome to Tukitoe. This Privacy Policy explains how Tukitoe ("we", "our", or "us") collects, uses, shares, and protects your information when you use our mobile application and related services.
By using Tukitoe, you agree to the collection and use of information in accordance with this Privacy Policy.
When you create or use your account, we may collect:
Full name
Email address (including through Google Sign-In)
Phone number
Profile photo
Traveler and passenger information required for bookings
To provide travel services, we may collect information such as:
Flight bookings
Hotel reservations
Car rental bookings
Cruise bookings
Tour bookings
Booking history
Payments are securely processed through Stripe.
We do not store your credit card, debit card, or other payment card information on our servers.
Stripe's Privacy Policy:
https://stripe.com/privacy
With your permission, we may collect:
Precise GPS location
Approximate location
Search location
This information helps us provide nearby hotels, attractions, airports, and other travel-related services.
You may disable location permissions at any time through your device settings.
We may automatically collect:
Device model
Operating system
Device identifiers
IP address
App version
Crash reports
Usage statistics
Diagnostic information
With your permission, we may access your device's photo library to allow you to:
Upload a profile picture
Update your account profile
We only access photos that you choose to share.
If you enable notifications, we may send:
Booking confirmations
Booking reminders
Payment updates
Travel alerts
Promotional notifications (where permitted)
You can disable notifications at any time in your device settings.
We use your information to:
Create and manage your account
Authenticate your identity
Process travel bookings
Process payments
Provide customer support
Send booking confirmations
Improve our services
Personalize recommendations
Prevent fraud and abuse
Analyze app performance
Comply with legal obligations
Depending on your location, we process your information based on one or more of the following legal grounds:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests, such as improving security, preventing fraud, and enhancing our services
We work with trusted third-party providers to operate our services.
These may include:
Provider Purpose
Google Google Sign-In, Maps, Places APIs
Stripe Secure payment processing
Expo Push notifications and application infrastructure (if applicable)
Each provider maintains its own privacy practices.
Google Privacy Policy:
https://policies.google.com/privacy
Stripe Privacy Policy:
https://stripe.com/privacy
Expo Privacy Policy:
https://expo.dev/privacy
We may share information only when necessary:
With payment processors
With travel booking providers
With cloud service providers
With analytics providers
To comply with legal requirements
To protect our rights and prevent fraud
We do not sell your personal information to third parties.
We retain your information only for as long as necessary to:
Provide our services
Complete bookings
Meet legal and regulatory requirements
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect your information, including:
Encryption during transmission
Secure servers
Access controls
Authentication mechanisms
Regular security monitoring
While we strive to protect your data, no method of transmission or electronic storage is completely secure.
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your personal information
Withdraw your consent
Object to certain processing
Request data portability
Restrict processing in certain circumstances
To exercise these rights, contact us using the details below.
You may request deletion of your Tukitoe account and associated personal information by:
Contacting us at support@tukitoe.com
Using the in-app account deletion feature (if available)
Some information may be retained where required by law or for legitimate business purposes.
Your information may be processed or stored in countries other than your own through our service providers.
Where required, we take reasonable measures to ensure that your information receives an appropriate level of protection.
Tukitoe is not intended for children or users below the minimum digital age required in their country.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can promptly delete it.
We may update this Privacy Policy from time to time.
When significant changes are made, we may notify users by:
Updating this page
Providing an in-app notice
Sending an email notification where appropriate
Your continued use of Tukitoe after changes become effective constitutes your acceptance of the revised Privacy Policy.
If you have any questions or requests regarding this Privacy Policy, please contact us.
Email: mwabitariho@gmail.com
Last Updated: July 6, 2026