Last Updated: September 28, 2025
Effective Date: September 28, 2025
NovaTune Volume Booster EQ (hereinafter as "NovaTune", "we", "our", or "us") understands the importance of protecting your privacy. This Privacy Policy explains what information of yours will be collected when you download, install, or use this mobile application (the "App"), and how such information will be used and shared. It also explains choices you have to control the collection, correction, and/or deletion of such information. By using our websites and applications, you consent to the policy and to the collection, processing, disclosure, and use of your information as described in this policy.
This policy applies only to information we collect in our App and in e-mail, text, and other electronic communications sent through or in connection with our App. This policy DOES NOT apply to information that we collect offline, information collected in other apps or websites (including third-party websites you may access through the App), or information collected by any third party. These third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, DO NOT USE THE SOFTWARE & SERVICES.
1. Data Controller Information
Company: ACE MOBILE LIMITED
Contact Person:
Email: yaperic826@gmail.com
Address: Rm H2 4/F CENTURY INDL CTR
33-35 AU PUI WAN ST FOTAN
沙田
Hong Kong
Phone: +86 181 2424 8073
For privacy-related inquiries, you may contact our designated privacy officer at the above email address.
2. What Information We Collect
A. Information You Directly and Voluntarily Provide to Us
If you are a user of NovaTune, we may collect information that you provide to us. The information includes but is not limited to: the content of feedback, and the content of questionnaire answered by you. We use the information to accept users' feedback and will never leak your privacy information.
B. Information Automatically Collected When You Use NovaTune
We automatically collect information about you when you use our application ("NovaTune"). We will collect information including, but not limited to:
Your device Internet Protocol ("IP") address
Your hardware manufacturer & model
Operating system version
Screen size, CPU model
Unique device identifiers
Advertising identifiers (Google AAID, Apple IDFA)
Mobile network information and installed apps
The time and date of your login
The time spent on our applications and other statistics
Device language, time zones
Identifiers associated with cookies or other technologies
3. Legal Basis for Processing
We process your information based on:
Your consent when you voluntarily provide information or agree to data collection
Legitimate interests for app functionality, performance improvement, and analytics
Legal compliance where required by applicable laws
Contract performance to provide our services to you
4. How We Use Collected Information
We only use the information you directly and voluntarily provide to us to accept and respond to your feedback.
We may use the information automatically collected when you use NovaTune for any purpose as below:
A. To personalize our services. We may use your information to understand demographics, customer interest;
B. To help maintain and improve our services. We may use your information to measure the performance of our application and ensure our services are working as intended, such as troubleshooting issues reported from you;
C. To help develop our app and service. We may use your information to modify the applications, services, and develop new services.
5. Data Sharing and Sales
Information Sharing
We share certain information with third-party advertising partners to provide personalized advertisements. This sharing may be considered a "sale" under certain state privacy laws, even though no money is directly exchanged.
Categories of information shared:
Device identifiers and advertising IDs
IP address and general location information
App usage patterns and preferences
Technical device information
Third parties we share with: Our advertising partners include but are not limited to Google AdMob, DoubleClick Ad Exchange, DoubleClick for Publishers, Facebook Audience Network, MoPub, Amazon, Fyber, Smaato, Baidu, and others.
We do not sell traditional personal information like names, addresses, or direct contact information.
6. Data Retention
We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
Automatically collected data: Retained for 24 months from last app use
Feedback and questionnaire responses: Retained for 12 months
Usage analytics and performance data: Retained for 36 months
Advertising-related data: Retained according to our advertising partners' policies (typically 12-24 months)
You may request deletion of your data at any time by contacting us at yaperic826@gmail.com.
7. Permissions Used by NovaTune
A. Bluetooth: Connect to external devices (e.g., earphones).
B. Notifications: Provide alerts and controls.
C. Storage (Read/Write): Save and manage audio files.
8. How We Protect Your Information
We are very concerned about safeguarding the confidentiality of your information. We do not collect personal information, and we use a variety of security measures to protect your non-personal Information from unauthorized access and use.
Please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
9. Advertising and Analytic Services Provided by Others
We work with third-party advertising partners to provide personalized ads for you. Our partners include but are not limited to Google AdMob, DoubleClick Ad Exchange, DoubleClick for Publishers, Facebook Audience Network, MoPub, Amazon, Fyber, Smaato, Baidu, and etc.
Our partners may collect hardware and software information such as IP address, device ID and type, advertising IDs (such as Google's AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’s settings), device language, operating system, time zones, and identifiers associated with cookies or other technologies that may uniquely identify your device. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Services and other websites, and better understand your online activity.
10. Your Privacy Rights
You have the right to:
Know what personal information we collect, use, disclose, and share
Know whether your personal information is shared with or sold to third parties
Access your personal information that we have collected
Correct or update inaccurate personal information
Delete your personal information (subject to certain exceptions)
Opt-out of the sale or sharing of your personal information
Request portability of your personal information in a digital format
Non-discrimination for exercising your privacy rights
How to Exercise Your Rights
To exercise these rights, contact us at yaperic826@gmail.com with a clear description of your request. We will respond within 30 days of receiving your request.
How to Opt-Out of Data Sharing/Sales
For Targeted Advertising:
Android devices: Go to Settings > Google > Ads > Reset advertising ID or Opt out of personalization
iOS devices: Go to Settings > Privacy & Security > Apple Advertising > Personalized Ads (turn off)
App-level opt-out: Email us at yaperic826@gmail.com with "Opt-Out of Data Sharing" in the subject line
For All Data Sharing: Contact us at yaperic826@gmail.com with "Complete Opt-Out Request" to stop all data sharing with third parties.
11. Children's Policy
We do not knowingly collect personal information from children under 13. If you are a minor, you can use the service only in conjunction with your parents or guardians. If you are a parent or guardian being aware that your child has provided us with information without his or her consent, you should promptly contact us and we take reasonable steps to delete such information from our files as soon as possible.
12. California Residents (CCPA Rights)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know
You have the right to know:
What categories of personal information we collect
What categories of sources we collect personal information from
Our business or commercial purpose for collecting personal information
What categories of third parties we share personal information with
Right to Opt-Out
We share certain identifiers and usage information with advertising partners for targeted advertising, which may be considered a "sale" under CCPA. You have the right to opt-out of this sharing.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights: Contact us at yaperic826@gmail.com with "California Privacy Rights Request" in the subject line. Please reference your request as "California Disclosure Information."
13. Virginia Residents (VCDPA Rights)
Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA):
Right to access, correct, or delete personal data
Right to data portability in a usable format
Right to opt-out of targeted advertising, sale of personal data, or profiling for decisions with legal effects
Right to appeal our decision regarding your request
To exercise your VCDPA rights: Contact us at yaperic826@gmail.com with "Virginia Privacy Rights Request" in the subject line.
If we deny your request, you have the right to appeal by responding to our denial email within 30 days.
14. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time. You will know if the Privacy Policy has changed since the last time you reviewed it by checking the updated date included at the beginning of the document.
How we notify you of changes:
Email notification (if you have provided an email address)
In-app notification when you next open the app
Notice on our website or app store listing
For material changes, you will have 30 days to review the changes before they take effect. By continuing to use the Services after changes have been posted and the notice period has expired, you are confirming that you have read, understood, and consented to the latest version of this Privacy Policy.
15. Contact Us
If you have any questions or comments about this policy, please contact us:
Email: yaperic826@gmail.com
Subject Line for Privacy Requests: "Privacy Policy Inquiry"
For specific privacy rights requests, please use the following subject lines:
General inquiries: "Privacy Policy Question"
Access requests: "Data Access Request"
Deletion requests: "Data Deletion Request"
Opt-out requests: "Opt-Out Request"
California rights: "California Privacy Rights Request"
Virginia rights: "Virginia Privacy Rights Request"
We will respond to all privacy-related inquiries within 30 days of receipt.