Privacy Policy

Application Name: Mandiram
Effective Date: October 27, 2026
Contact Email: director.bodhimandiram@gmail.com

1. Introduction

Welcome to Mandiram.

Mandiram is a community and wellbeing mobile application designed to help individuals and organizations connect, participate in groups and communities, share experiences, track personal wellbeing, discover events, and access relevant products and services.

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and how you can manage or delete your information.

This Privacy Policy applies to the Mandiram mobile application, its associated services, and related administrative systems.

By using Mandiram, you acknowledge the data practices described in this Privacy Policy. Where required by applicable law, we request your consent before collecting or processing specific information.

2. Information We Collect

Depending on how you use Mandiram, we may collect and process the following categories of information.

2.1 Account and Profile Information

When you create or manage an account, we may collect:

• Full name and username

• Email address

• Password and authentication credentials

• Phone number, if provided

• Profile picture, if uploaded

• Account type (individual or organization)

• Organization name and contact information, where applicable

We use this information to create accounts, authenticate users, manage profiles, provide customer support, and maintain account security.

Passwords are protected using appropriate security measures and are not intended to be stored in readable form.

2.2 Community and Social Information

When you use groups, communities, social feeds, or other interactive features, we may process:

• Posts, comments, and replies

• Photos, videos, and other uploaded content

• Groups and communities you create or join

• Membership requests and invitations

• Events you create, save, or participate in

• Likes, reactions, and interactions

• Reports, moderation requests, and related activity

Your content may be visible to other members or users depending on the privacy settings and rules of the relevant feature.

Private group and community content is not automatically shared publicly.

2.3 Personal Wellbeing and Calendar Information

Mandiram offers features that help users manage personal activities, habits, and wellbeing goals.

Information you choose to enter may include:

• Calendar activities

• Personal habits and activity categories

• Sobriety tracking information

• Sobriety start dates and progress

• Custom wellbeing categories

• Personal tracking preferences

Some of this information may be sensitive.

Personal calendar entries and wellbeing tracking information are treated as private account information unless you explicitly choose to share them through an available sharing feature.

We use this information to operate the tracking tools, display your progress, and provide the features you request.

We do not sell your personal wellbeing information.

2.4 Location Information

Mandiram uses device location information for location-based features, including anonymous check-ins.

When you initiate a check-in, the application may collect:

• Latitude

• Longitude

• Date and time of the check-in

• Approximate address, where address lookup is enabled

The application requests location permission using your device's operating system permission controls.

Location information is collected for a check-in when you initiate the feature and grant the required permission.

Mandiram does not require continuous background location tracking for the anonymous check-in feature.

The accuracy of recorded coordinates may vary depending on your device, GPS signal, location services, and environmental conditions.

You may deny or withdraw location permission through your device settings. Doing so may prevent the use of features that require your location.

2.5 Anonymous Check-In Information

Mandiram provides an anonymous location check-in feature.

When you confirm a check-in, the application records the check-in location and time for geographic reporting purposes.

An anonymous check-in record contains:

• Original check-in date and time

• Original latitude and longitude

• Approximate address, if enabled

Anonymous check-in records do not contain your name, email address, or account user ID.

The check-in feature is designed not to attach device advertising identifiers or persistent device identifiers to check-in records.

Check-in records are not intentionally associated with individual user profiles.

Because location coordinates and timestamps can sometimes reveal sensitive information, we handle check-in information as location data and apply appropriate access restrictions.

Authorized administrators can view check-in locations, timestamps, and aggregate geographic activity. The reporting interface does not identify the person who submitted an anonymous check-in.

We use this information to understand check-in activity across different geographical areas and over time.

2.6 Offline Check-In and Data Synchronization

Mandiram supports check-ins when an internet connection is unavailable.

When you complete an offline check-in:

1. The application captures your available GPS coordinates and the current date and time.

2. The captured information is displayed for confirmation.

3. Once confirmed, the record is saved locally on your device.

4. The record remains pending until an internet connection is available.

5. When connectivity is restored, the application attempts to synchronize the stored record with the server.

The original check-in location and timestamp are preserved during synchronization.

For example, a check-in recorded in Lahore while offline will continue to show Lahore as its recorded location even if the device later connects to the internet in Islamabad.

The application does not replace the original check-in location or timestamp with the device's location or time at synchronization.

Successfully synchronized records are marked as completed in the local synchronization system.

Pending check-in records may be lost if the application is uninstalled, application data is cleared, or device storage becomes unavailable before successful synchronization.

2.7 Marketplace and Service Information

Mandiram includes marketplace functionality for products and services related to health, wellbeing, communities, and other approved categories.

When you publish a product or service listing, we may process:

• Product or service title

• Description

• Price

• Images or videos

• Contact email

• Contact phone number

Information you include in a published listing may be visible to other users.

Communication or transactions conducted directly between users and third-party sellers may be subject to the privacy practices of those parties.

2.8 Subscription and Purchase Information

Mandiram may offer subscriptions or premium features through supported app-store billing systems.

Subscription payments made through Apple App Store or Google Play are processed by the relevant payment platform.

Mandiram may receive limited purchase-related information, such as subscription status, product identifier, transaction reference, and entitlement information, to provide access to purchased features and assist with billing support.

We do not require users to provide complete payment card details directly to Mandiram for purchases processed through the app stores.

2.9 Technical and Diagnostic Information

To operate, protect, and maintain the application, limited technical information may be processed, including:

• Application version

• Operating system information

• Error and crash information

• Network and connection status

• Basic security and diagnostic information

Such information is used for troubleshooting, preventing misuse, and maintaining application reliability.

Technical information may also be processed by infrastructure providers as necessary to deliver the service.

We do not use anonymous check-in records to intentionally build device-based advertising profiles.

3. How We Use Your Information

We use information collected through Mandiram to:

• Register and manage individual and organization accounts

• Authenticate users and maintain account security

• Provide social feeds, groups, communities, and events

• Support posts, comments, invitations, and moderation

• Enable personal calendar and wellbeing tracking

• Provide location-based check-ins

• Store and synchronize offline check-in records

• Display anonymous check-in locations and statistics to authorized administrators

• Manage marketplace listings and services

• Verify subscriptions and premium feature access

• Respond to customer support requests

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain application performance and security

• Fulfill applicable legal and regulatory obligations

We use information only for purposes consistent with this Privacy Policy or where otherwise permitted by applicable law.

4. Location Permission and User Consent

Mandiram requests location access when necessary to operate location-dependent features.

For anonymous check-ins, location is captured following the user's initiation of the feature.

Before saving a check-in, the application displays the available location details and timestamp for confirmation.

You may decline location permission or cancel a check-in.

If you do not provide location permission, the check-in function may not be available, but other features that do not depend on location can continue to operate.

You may change your location permissions at any time through your device settings.

Location data already submitted before permission is withdrawn may remain stored according to this Privacy Policy.

5. Camera, Photos, and Media Permissions

Mandiram may request access to your camera or selected photos and videos when you choose to:

• Upload a profile picture

• Create or update posts

• Upload community content

• Create events

• Add marketplace listings

• Share other supported media

Camera and media access is used to perform the actions you select.

You can deny or change these permissions through your device settings.

Mandiram does not require access to your entire photo library when access to selected media is sufficient for the requested function.

6. Personal Content and Community Privacy

Mandiram allows users to create, share, and interact with content.

Content visibility depends on the feature being used and the selected privacy settings.

Posts submitted within private groups or communities are intended for members and other authorized participants according to applicable community rules.

Content intentionally shared publicly may be viewed by other users.

Authorized administrators and moderators may review reported content, membership requests, or community activity where necessary to operate the platform and enforce community rules.

Users are responsible for ensuring that content they voluntarily publish does not disclose information they wish to keep private.

7. Sharing and Disclosure of Information

Mandiram does not sell personal information to advertisers or data brokers.

Information may be shared or processed in the following circumstances:

Service providers: We may use trusted providers for hosting, storage, authentication, mapping, payment processing, communications, and technical operations. Such providers may process information needed to deliver their services.

Community interactions: Information you voluntarily publish may be visible to the intended audience, including group members, community participants, and other users.

Authorized administrators: Administrators may access information necessary for platform management, user support, moderation, and service operations.

Legal obligations: Information may be disclosed when required by applicable law, a valid legal process, or to protect the security, rights, or safety of users and the platform.

Access to information is limited according to operational needs and applicable security controls.

8. Google Maps and Location Services

Mandiram may use Google Maps Platform services to display geographic information, including check-in locations within the authorized administration panel.

Where enabled, geocoding services may convert coordinates into an approximate readable location.

Relevant location information may be processed by mapping or geocoding providers when those services are used.

Google's privacy practices are described at:

https://policies.google.com/privacy

Use of Google Maps services may also be subject to applicable Google Maps Platform terms.

9. Data Storage and Security

We take reasonable technical and organizational measures to protect personal information.

These measures are intended to protect against unauthorized access, disclosure, alteration, misuse, and loss.

Measures include, as applicable:

• Secure account authentication

• Restricted administrative permissions

• Encrypted communication between the application and server

• Appropriate storage protections

• Access controls for personal and location information

• Secure synchronization of offline records

• Monitoring and maintenance of application security

Offline check-in records are stored locally until they can be synchronized, subject to device storage availability and protection.

No system connected to the internet can guarantee absolute security. However, we take reasonable precautions to safeguard information processed through the application.

10. Data Retention

Mandiram retains information only for as long as necessary for the purposes described in this Privacy Policy, subject to applicable legal and operational requirements.

Account and profile information is retained while an account remains active or for a period reasonably necessary to complete deletion, resolve disputes, prevent misuse, or comply with legal obligations.

Community posts, marketplace listings, and other user-generated content may remain available until deleted, removed through applicable moderation processes, or handled as part of account deletion.

Private calendar and wellbeing records are retained as necessary to provide the relevant tracking features and are subject to available deletion controls.

Pending offline check-ins remain on the device until successfully synchronized or otherwise removed.

Synchronized anonymous check-in records may be retained for historical geographic reporting. Because these records are designed without account identifiers, they are not automatically linked to subsequent account deletion requests.

Information that is no longer necessary is deleted, anonymized, or securely disposed of according to applicable retention practices.

11. Your Privacy Rights and Choices

Depending on your location and applicable data protection laws, you may have rights to:

• Access personal information associated with your account

• Correct inaccurate account information

• Request deletion of personal information

• Manage visibility of your published content

• Withdraw device permissions

• Request information about how your data is handled

• Object to or restrict certain processing where legally applicable

You can manage available privacy controls through the application and your device settings.

You may also contact us at:

director.bodhimandiram@gmail.com

We will review privacy-related requests in accordance with applicable law.

12. Account Deletion and Data Removal

Mandiram allows users to request deletion of their account and associated personal information.

To delete your account from the application:

1. Open the Mandiram application.

2. Go to Settings.

3. Select Delete Account.

4. Follow the on-screen instructions to confirm your request.

You may also request account deletion by emailing:

director.bodhimandiram@gmail.com

Please use the email address associated with your account, where possible, so that we can verify and process your request securely.

Once an account deletion request has been verified and processed, personal information associated with that account is deleted or de-identified, subject to applicable legal, security, and operational retention obligations.

Certain information may be retained where required for compliance, fraud prevention, disputes, or other lawful purposes.

Anonymous check-in records do not contain account identifiers. Therefore, previously synchronized anonymous check-ins may remain within aggregated or historical geographic reporting after an account is deleted.

Where a particular anonymous record cannot be reliably associated with an account, it may not be possible to identify that record for individual deletion.

For questions about account deletion or retained information, contact the privacy support email above.

13. Children's Privacy

Mandiram is intended for users who meet the minimum age requirements applicable to the service in their country or region.

Where the use of the application by minors is permitted, applicable parental consent requirements and additional protections for children's personal information must be observed.

We do not knowingly collect personal information from children in violation of applicable laws.

If a parent or guardian believes that a child has provided personal information without the required authorization, they may contact us at:

director.bodhimandiram@gmail.com

We will review the request and take appropriate action, including deletion of information where required.

14. International Data Processing

Mandiram may use infrastructure and service providers that process or store information outside the country in which you reside.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are applied in accordance with applicable data protection requirements.

15. Third-Party Websites and Services

Mandiram may contain links to external websites, products, services, or third-party resources.

These external services may maintain their own privacy policies and data processing practices.

We encourage users to review the privacy policies of external services before submitting personal information.

Mandiram is not responsible for the independent privacy practices of third-party websites or services outside its control.

16. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in application features, data processing practices, legal requirements, or security measures.

The updated policy will be published through the application or an accessible official Privacy Policy page.

The effective date at the top of this document will be updated when revisions are made.

Where required by law, we will provide additional notice or request consent for material changes affecting personal information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, personal information, location data, or account deletion, please contact us.

Application: Mandiram
Privacy Support Email: director.bodhimandiram@gmail.com

We are committed to handling privacy-related inquiries responsibly and in accordance with applicable data protection requirements.

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