Privacy Policy – Kidgenix Bus

This Privacy Policy for Kidgenix Bus, developed by Kidgenix, explains how Kidgenix Bus ("we," "us," or "our") collects, uses, stores, and protects your information when you use our application ("Service"). It also explains your rights regarding your personal information.

This Privacy Policy applies to the Kidgenix Bus application and related services used by nurseries, parents, supervisors, and bus attendants.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Definitions and Key Terms

Company: refers to Kidgenix Bus.

Country: Egypt.

Customer: refers to the nursery, daycare, organization, or individual using the Service.

Device: any internet-connected device such as a phone, tablet, or computer.

Personal Data: any information that identifies or can identify a person.

Service: refers to the Kidgenix Bus application and related services.

Parents: parents or legal guardians of children using nursery transportation services.

Child or Children: children registered in nursery transportation services.

Location Data (GPS): real-time or background geographic location collected from the bus supervisor or driver device during active trips.

What Information Do We Collect?

We may collect the following categories of information:

Children’s Information

(with nursery and parental authorization where applicable)

• Child name

• Classroom or group information

• Attendance and transportation status

• Pickup and drop-off records

• Assigned bus information

Parents Information

• Parent name

• Phone number

• Email address

• Home address (optional)

• Emergency contact information

Device Information

We may collect certain technical information such as:

• Device type

• Operating system

• IP address

• App version

• Crash reports and diagnostics

Location (GPS) Information

How We Use GPS Location

Kidgenix Bus uses location services (GPS) to provide real-time bus tracking features for nurseries and parents.

The application may collect precise location data from the bus supervisor or driver device while a trip is active in order to:

• Allow nurseries and parents to track the live location of the bus

• Display the progress of the trip from start to finish

• Improve student pickup and drop-off coordination

• Enhance child safety during transportation

• Send trip-related notifications and updates

• Improve route management and operational efficiency

Background Location Access

The app may access location data in the background while a trip is running, even when the application is minimized or not actively open on the screen.

This is necessary to ensure uninterrupted real-time tracking during transportation trips.

When Location Tracking Starts and Stops

Location tracking is only active during transportation trips and may stop automatically once the trip ends.

We do not use location data for advertising purposes.

How We Use Your Information

We use collected information to:

• Provide and maintain transportation services

• Enable real-time bus tracking

• Improve communication between nurseries and parents

• Monitor trip activity and attendance

• Improve app performance and security

• Respond to support requests

• Comply with legal obligations

Sharing of Information

We do not sell personal information.

We may share information only with:

• Authorized nursery administrators

• Parents related to the child

• Trusted service providers that help us operate the platform

• Legal authorities when required by law

Location data is only accessible to authorized users related to the transportation process.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

However, no method of electronic storage or internet transmission is completely secure.

How Long Do We Keep Information?

We retain information only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.

Trip and location records may be retained temporarily for operational and safety purposes.

Children’s Privacy

We are committed to protecting children’s privacy.

We do not knowingly collect personal information directly from children without authorization from the nursery or parent/guardian where required.

Third-Party Services

Our Service may use trusted third-party services such as:

• Cloud hosting providers

• Analytics services

• Notification services

• Map and location services

These providers may process information solely for operating and improving the Service.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict certain processing activities

• Withdraw consent where applicable

To make any request, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted within the application or related services.

Continued use of the Service after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, you may contact us:

• Email: mus.gaber@gmail.com

• Phone: +20 106 690 2013