Privacy Policy for Vetia
Privacy Policy for Vetia
**Last Updated: December 17, 2024**
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## Introduction
Welcome to Vetia ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vetia (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
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## 1. Information We Collect
### 1.1 Personal Information
When you use Vetia, we may collect the following personal information:
**Account Information:**
- Email address (via Google Sign-In)
- Name and profile picture (from your Google account)
- User ID (automatically generated)
**Pet Information:**
- Pet name, breed, age, and gender
- Pet photos uploaded by you
- Pet health records and medical history
- Daily habits and routines
**Usage Information:**
- Training exercises completed
- Tasks and reminders created
- Health statistics and progress
- App usage patterns and preferences
### 1.2 Automatically Collected Information
**Device Information:**
- Device type and model
- Operating system version
- Unique device identifiers
- Mobile network information
**Log Data:**
- App usage statistics
- Crash reports and error logs
- Performance data
### 1.3 Camera and Photo Access
The App requires access to your device's camera and photo library to:
- Take photos of your pet
- Upload existing photos from your gallery
- Analyze pet health conditions using AI (photos are processed securely)
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## 2. How We Use Your Information
We use the collected information for the following purposes:
**To Provide and Maintain the Service:**
- Create and manage your account
- Store your pet profiles and data
- Sync data across your devices
- Provide personalized training recommendations
**To Improve Our Service:**
- Analyze app usage to enhance features
- Fix bugs and improve performance
- Develop new features based on user feedback
**AI-Powered Features:**
- Analyze pet health symptoms
- Provide personalized care recommendations
- Generate breed-specific advice
- Detect potential health issues from photos
**Communication:**
- Send important updates about the App
- Respond to your inquiries and support requests
- Notify you about new features (with your consent)
**Security and Fraud Prevention:**
- Protect against unauthorized access
- Detect and prevent fraudulent activities
- Ensure data integrity
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## 3. Data Storage and Security
### 3.1 Where We Store Your Data
Your data is stored securely using:
**Firebase (Google Cloud Platform):**
- Authentication data
- Pet profiles and information
- Photos and media files
- Health records and statistics
**Local Device Storage:**
- Cached data for offline access
- Temporary files
### 3.2 Security Measures
We implement industry-standard security measures to protect your data:
- **Encryption:** All data transmitted between your device and our servers is encrypted using SSL/TLS
- **Secure Authentication:** Google Sign-In with OAuth 2.0
- **Access Controls:** Strict access controls to limit who can access your data
- **Regular Backups:** Automatic backups to prevent data loss
- **Monitoring:** Continuous monitoring for security threats
### 3.3 Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
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## 4. Data Sharing and Disclosure
### 4.1 We Do NOT Sell Your Data
We do not sell, trade, or rent your personal information to third parties.
### 4.2 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating the App:
**Google Firebase:**
- Authentication services
- Cloud storage
- Database services
- Analytics
**Google AI (Vertex AI):**
- AI-powered health analysis
- Symptom detection
- Personalized recommendations
These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
### 4.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
### 4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
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## 5. Your Rights and Choices
### 5.1 Access and Update
You have the right to:
- Access your personal information
- Update or correct your data
- Export your data
You can manage your information directly in the App settings.
### 5.2 Delete Your Data
You can request deletion of your account and all associated data by:
- Using the "Delete Account" option in the App
- Contacting us at: **<victordfmsc@gmail.com>**
Upon deletion, all your data will be permanently removed from our servers within 30 days.
### 5.3 Opt-Out of Communications
You can opt-out of promotional communications by:
- Adjusting notification settings in the App
- Contacting us at: **<victordfmsc@gmail.com>**
### 5.4 Data Portability
You can request a copy of your data in a machine-readable format by contacting us.
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## 6. Children's Privacy
Vetia is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at **<victordfmsc@gmail.com>**, and we will delete such information.
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## 7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using the App, you consent to the transfer of your information to countries outside your country of residence.
We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
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## 8. Cookies and Tracking Technologies
The App does not use cookies. However, we use the following technologies:
**Analytics:**
- Firebase Analytics to understand app usage
- Crash reporting to improve stability
You can opt-out of analytics by adjusting your device settings or contacting us.
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## 9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
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## 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending you a notification (for significant changes)
Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
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## 11. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
**Legal Basis for Processing:**
- Consent: You provide consent when creating an account
- Contract: Processing is necessary to provide the service
- Legitimate Interests: To improve and secure the App
**Your GDPR Rights:**
- Right to access your data
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at: **<victordfmsc@gmail.com>**
**Data Protection Officer:**
For GDPR-related inquiries, contact: **<victordfmsc@gmail.com>**
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## 12. California Privacy Rights (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information (we do not sell data)
- Right to access your personal information
- Right to request deletion of your personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us at: **<victordfmsc@gmail.com>**
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## 13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
**Email:** <victordfmsc@gmail.com>
**App Name:** Vetia - AI Pet Care & Training
**Response Time:** We aim to respond to all inquiries within 48 hours.
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## 14. Consent
By using Vetia, you consent to this Privacy Policy and agree to its terms.
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**Effective Date:** December 17, 2024
**Version:** 1.0
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