Privacy Policy for MMC Citizen
Effective Date: 08/01/2025
Introduction
Welcome to MMC Citizen, an app developed and maintained by SMAR Technologies Private Ltd. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app.
Information We Collect
To provide and improve our services, we may collect the following information:
Full Name: Used to personalize your experience and identify users.
Phone Number: Used for account verification and communication regarding your reports.
Email Address: Used to send updates, notifications, and app-related information.
We may also collect non-personal data, such as device information and usage data, to enhance the app's performance and usability.
How We Use Your Information
The data we collect is used for the following purposes:
Facilitating the submission and management of user-reported issues.
Communicating with users about the status and resolution of reported issues.
Improving the app’s features, performance, and user experience.
Sending notifications, updates, and important communications related to the app.
Data Storage and Security
We take the protection of your data seriously. All personal information is securely stored using industry-standard encryption and is accessible only to authorized personnel. We use robust security measures to prevent unauthorized access, modification, or disclosure of your data.
Sharing of Information
Your personal information will not be shared, sold, or disclosed to third parties unless:
It is required to address or resolve issues reported through the app.
It is mandated by law or a legal process.
It is necessary to protect the rights, property, or safety of our users or others.
User Rights
As a user of MMC Citizen, you have the following rights:
Access Your Data: Request access to the personal information we hold about you.
Update or Delete Data: Request corrections or deletion of your personal information by contacting us.
Withdraw Consent: Stop using the app and request that we no longer process your data.
Children’s Privacy
MMC Citizen is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it.
Third-Party Services
The app may use third-party analytics tools to improve its functionality. These services collect non-personal usage data to help us optimize performance. No personal information is shared with these tools.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted here, and the effective date will be updated accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: ravihackwit@gmail.com
By using MMC Citizen, you consent to the terms outlined in this Privacy Policy.