Privacy Policy for Prachi Laboratory Provider
Effective Date: October 1, 2025
At Prachi Laboratory Provider, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app, Prachi Laboratory Provider.
By using our app, you agree to the terms outlined in this Privacy Policy. Please read this document carefully to understand how we handle your information.
1. Information We Collect
When you use Prachi Laboratory Provider, we may collect the following types of information:
Personal Information: This includes your name, contact details (email, phone number), and other information you provide to register or use the app.
Business Information: This includes your business details like service bookings, earnings, serviceman details, etc., as part of our services to track and report on your business performance.
Location Data: With your permission, we may collect your location to provide services like finding nearby laboratories or other users.
Payment Information: We collect payment details like transaction history and balance information to manage and process your service payments.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services.
To manage your account and deliver business insights, such as total earnings, bookings, serviceman management, and payment balances.
To process payments and support business-related transactions.
To display nearby available bookings or services based on your location.
To contact you with important updates, such as changes to our services or important notifications related to your account.
To improve the app experience, troubleshoot, and enhance features.
3. Sharing of Your Information
We will not share your personal information with third parties except in the following circumstances:
With service providers: We may share your information with trusted third-party service providers who help us operate the app, process payments, or provide location-based services.
Legal requirements: We may share your information when required by law, regulation, or legal process, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal and business data. While we take reasonable steps to safeguard your information, no system is completely secure, and we cannot guarantee the security of your data transmitted through the app.
5. Your Rights and Choices
You have the right to:
Access your data: You can request a copy of your personal information stored with us.
Update or correct your data: You can update your personal and business information within the app.
Delete your account: You can request the deletion of your account and related information. Please note that some data may be retained for legal or administrative purposes.
6. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with services. If you delete your account, we may still retain certain information for legal or operational purposes.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under the age of 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. We will notify you of any changes by updating the "Effective Date" at the top of this page. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or need assistance with your data, please contact us at:
Support Email: support@prachilaboratory.com