Privacy Policy for Orbiitry

Effective Date: January 1, 2025

Orbiitry ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery platform, available via our website and mobile application (collectively referred to as the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully to understand how your personal data is handled.

1. Information We Collect

We collect personal information to provide and improve our Service, including the following:

• Account Information: When you sign up, we may ask for your name, email address, phone number, and address.
  
  

• Order Information: We collect details about your orders, including the items ordered, delivery address, and payment information.
  
  

• Location Data: To provide food delivery services nearby, we may access your device’s location data.
  
  

• Communication Data: If you interact with our customer support or use our live chat feature, we collect your communication data for assistance.
  
  

• Referral and Earn: We collect and track referral data to manage referral bonuses and discounts.
  
  

2. How We Use Your Information

We use your information to:

• Provide the Service: Process your orders, manage your account, and deliver food to your specified location.
  
  

• Customer Support: Respond to inquiries and provide assistance through live chat or email support.
  
  

• Promotions: Send updates about offers, coupons, and referral bonuses.
  
  

• Improve the Service: Analyze how the platform is used to enhance user experience and improve features.
  
  

• Security: Protect against fraud, unauthorized access, or other illegal activities.
  
  

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following situations:

• With Service Providers: We may share information with trusted third parties to help deliver food, process payments, or support customer service.
  
  

• For Legal Reasons: We may disclose information to comply with applicable laws, regulations, or legal processes.
  
  

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  
  

4. Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update: You can access and update your personal information by logging into your account.
  
  

• Opt-Out of Marketing: You may opt-out of receiving marketing emails and notifications by following the unsubscribe instructions in the communication.
  
  

• Delete Your Account: You may request to delete your account by contacting our support team.
  
  

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. You can configure your browser to refuse cookies or alert you when cookies are being sent.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@orbiitry.com