Privacy Policy for Khaogo Seller App
Effective Date: 30 Apr 2025
At Khaogo Seller ("we", "our", "us"), we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By using the Khaogo Seller app ("App"), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a) Personal Information
When you use the Khaogo Seller app, we may collect certain personal information necessary for the functioning of the App. This may include:
Your name
Business details (e.g., store name, type of business)
Contact details (e.g., email address, phone number)
Location data (for store location and delivery purposes)
Order and product information
b) Location Data
To provide the best service and improve the overall functionality of the App, we access and use your device’s location. This helps with accurate order management, delivery tracking, and other location-based services related to your business. You can opt-out of location sharing at any time, but please note that some features of the App may not function properly without it.
c) Device Information
We may also collect information about your device, such as the type of device, operating system, IP address, and other technical details. This helps us improve the functionality of the App.
2. How We Use Your Information
We use the information we collect in the following ways:
To manage and process orders (pending, confirmed, cooking, ready for handover, and delivery)
To help manage your store and business in real-time
To send transactional emails and notifications related to your orders
To improve the functionality and performance of the App
To analyze usage patterns and improve user experience
To comply with legal obligations and enforce terms of service
3. Data Sharing
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share data with trusted third-party vendors or service providers who assist in the operation of the App, such as payment processors, data analytics services, or delivery services. These third parties are required to keep your information confidential and use it only for the purposes outlined in this Privacy Policy.
Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, legal request, or court order.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we take reasonable steps to safeguard your information, please be aware that no method of data transmission over the internet or electronic storage is completely secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can update or correct your personal information through the app or by contacting us at support@khaogo.online.
Deletion: You can request to delete your account and associated data by contacting us at support@khaogo.online. However, please note that certain data may need to be retained for legal or operational reasons.
Opting Out of Location Data: You can disable location tracking in your device’s settings. However, doing so may impact the functionality of certain features in the App.
6. Children’s Privacy
The Khaogo Seller App is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy with the updated date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Khaogo Seller Support
Email: support@khaogo.online