User-Provided Information
We do not collect personal information.
Data Retention
Local Collection Data: Your crystal discoveries, photos, and identification progress you choose to save are stored locally on your device and remain there until you delete them.
Usage Statistics: Basic usage information (such as identification count and app usage) is retained only as long as necessary to provide our services, manage free tier limits, and maintain app functionality.
Disclosure of Your Information
We do not sell or share your information with third parties.
Third Party AI Services
We use AI technology to power our crystal identification feature. When you use this feature, your photos and related queries are processed through our backend services, which utilises the OpenAI API. This processing is necessary to provide accurate crystal identification and information. Please be aware that this data transmission is subject to both our privacy practices and those of our AI service providers. While we maintain strict data handling protocols, we recommend reviewing OpenAI's privacy policy for additional information on how they process data that may pass through their services.
Disclaimer on crystal Identification
While we strive to provide accurate crystal identification, our crystal identification feature is not faultless. We do not guarantee the accuracy of crystal identifications, descriptions, or informational content. Users should not rely solely on our app for definitive crystal or mineral determination, especially for mineralogical research purposes, crystal assessment, jewelry making, or important commercial decisions. Our app is designed to assist with general crystal discovery and learning, but results may vary based on photo quality, crystal condition, surface treatments, and lighting conditions. Our crystal identification app is intended as a helpful tool for crystal exploration and education, not as a substitute for professional gemological or mineralogical assessment. Additionally, any metaphysical or healing properties mentioned are for informational and traditional reference purposes only and should not be considered as medical advice or scientifically verified claims.
In-app Subscriptions
In-app subscriptions are processed through RevenueCat. Please refer to RevenueCat's privacy policy for information on how they handle your data.
Future Updates
This Privacy Policy may be updated in the future as GemDex introduces new features. Your continued use of GemDex after any changes to this Privacy Policy will constitute your acceptance of such changes.
Contact
If you have any questions about this Privacy Policy or GemDex's privacy practices, please contact us at contact@leanlaunchltd.com