Effective Date: September 5, 2025
Welcome to ClearMate! We are committed to protecting your privacy and your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ClearMate mobile application (the "App").
Please read this policy carefully. By using the App, you consent to the practices described in this policy. If you do not agree, please do not use the App.
1. Information We Collect
We collect information to provide, improve, and secure our services. The types of information we collect are as follows:
1.1 Information Collected Automatically:
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Device Information: Device model, operating system (Android) version, unique device identifiers (e.g., Google Advertising ID), language settings, and mobile network information.
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Performance Data: CPU usage, available RAM, battery health and level, storage capacity and usage, and thermal state of the device.
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Usage Data: Information about your interaction with the App, such as features you use, frequency and duration of use, and crash reports or error logs to help us diagnose problems.
1.2 Information You Permit Us to Access (With Your Consent):
The core functionality of ClearMate requires certain permissions. We only access and process this data locally on your device to provide the promised service. We do not upload your personal files or content to our servers.
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Storage Permission (READ_EXTERNAL_STORAGE, WRITE_EXTERNAL_STORAGE): This allows the App to scan for and clean junk files (cache, temporary files, residual files, empty folders), analyze storage usage, and help you manage or delete large and duplicate files. We do not read the content of your personal documents, photos, or videos.
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App List Permission (QUERY_ALL_PACKAGES): This allows the App to list your installed applications to analyze their cache size and provide you with the option to uninstall them or clear their data.
2. How We Use Your Information
We use the collected information for the following purposes:
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To Provide and Maintain Our Services: To perform device cleaning, storage analysis, and performance optimization.
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To Improve and Personalize Our Services: To understand how users interact with the App, which helps us develop new features and improve existing ones.
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To Communicate With You: To send you service-related notifications (e.g., updates, security alerts, support messages) within the App.
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For Analytics and Performance Monitoring: To analyze trends, track crashes, and monitor the overall performance and stability of the App.
3. Legal Basis for Processing (For EEA and UK Users)
If you are in the European Economic Area (EEA) or the UK, our legal basis for processing your information is:
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Performance of a Contract: Processing is necessary to provide the cleaning services you have requested.
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Your Consent: For any optional data collections, we will ask for your explicit consent, which you can withdraw at any time.
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Legitimate Interests: Processing is necessary for our legitimate interests in improving our services and ensuring network and information security, which do not override your fundamental rights.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
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Service Providers: We may employ third-party companies and individuals (e.g., for cloud hosting, analytics, and customer support) to facilitate our Service. These providers have access to information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Legal Obligation: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
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Access and Portability: The right to request copies of your personal data.
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Rectification: The right to request that we correct any information you believe is inaccurate.
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Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, under certain conditions.
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Restriction of Processing: The right to request that we restrict the processing of your personal data.
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Objection to Processing: The right to object to our processing of your personal data.
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Withdraw Consent: Where we rely on your consent, you have the right to withdraw it at any time.
To exercise any of these rights, please contact us at the email address provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.
7. Data Retention
We retain automatically collected information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Third-Party Services
Our App may contain links to third-party websites or services. This Privacy Policy does not apply to such third-party services. We strongly advise you to review the Privacy Policy of every site you visit.
9. International Data Transfers
Your information may be processed in countries where our servers are located or where our service providers are based, which may be outside your country of residence. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:
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Email: mediaweb.kreasi@gmail.com