Privacy Policy

At Neeva, we believe in quality, trust, and transparency. We respect our customers’ privacy and are committed to providing a safe and seamless shopping experience. We strive to offer supportive and responsible service at every stage of your journey with us.

The Neeva Experience

From exploring products to completing your order and receiving delivery, we aim to provide a comfortable and clear shopping experience. Our carefully selected collections are designed to give you a lasting sense of confidence, comfort, and elegance.

Our Commitment to Your Privacy

At Neeva, we are committed to protecting your privacy and handling your personal data responsibly and transparently to support your shopping experience within the app.

Information We Collect

When you use the application, we may collect certain information including your name, email address, phone number, shipping address, order history, and payment information processed through secure third-party payment providers.

How We Use Your Information

We use your information to process and deliver orders, communicate with you regarding your orders or customer support, and improve the overall shopping experience and quality of service within the app.

Payment Security

Payments are processed through trusted third-party payment providers using secure protocols. Neeva does not store full payment card details on its systems.

Data Protection

We apply reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. Access to personal information is limited to authorized personnel responsible for operating and improving the service.

User Rights

You may request access to your personal data, request updates, or request deletion of your information in accordance with applicable regulations. Some records may be retained when required for legal or operational purposes.

Contact Information

For any questions or inquiries regarding privacy, you may contact our team via WhatsApp at +972-59-590-7374