Privacy Policy for Better Buy

Effective Date: April 10, 2025

At Better Buy, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, Better Buy, which allows you to purchase fresh vegetables, fruits, track your orders, and communicate with drivers or stores. By using our app, you consent to the practices outlined in this policy.

1. Information We Collect

We collect the following types of information when you use Better Buy:

a. Personal Information

• Account Information: When you create an account, we collect details such as your name, email address, phone number, delivery address, and payment information (if applicable).
  
  

• Order Information: We collect details related to your orders, such as items purchased, order history, and payment status.
  
  

b. Location Information

• Location Data: Better Buy uses location services to determine your delivery address and help you find nearby stores or drivers. This information is used solely for the purpose of delivering products to you and enhancing your user experience. You can disable location services at any time, but doing so may limit certain features of the app.
  
  

c. Communication Information

• Chat Data: When you chat with a driver or store, we collect the messages exchanged to ensure proper order fulfillment and customer service. This data may be stored for support and quality assurance purposes.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and complete your orders, manage your purchases, and deliver products to your provided location.
  
  

• Location Services: To provide location-based services, including delivery tracking and finding stores or drivers near you.
  
  

• Customer Support: To respond to your inquiries, process refunds, handle issues with orders, and facilitate communication between you, drivers, and stores.
  
  

• App Functionality: To offer an enhanced user experience, personalize recommendations, and improve the functionality of the Better Buy app.
  
  

• Marketing: We may send promotional messages or special offers, but you can opt-out of these communications at any time by adjusting your notification preferences.
  
  

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Service Providers: We may share your data with trusted third-party service providers who help us manage and deliver services such as payment processing, order management, and customer support.
  
  

• With Drivers and Stores: To facilitate order fulfillment, we may share your name, order details, and delivery address with the drivers and stores involved in your order.
  
  

• Legal Compliance: We may disclose your information if required by law or in response to a legal request from authorities, including for the purpose of protecting the rights and safety of Better Buy, its users, or others.
  
  

4. Data Security

We implement a variety of security measures to protect your personal information. However, no method of data transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

• Access and Update: You can access and update your personal information at any time by logging into your account in the Better Buy app.
  
  

• Location Services: You can disable location services at any time through your device settings, but please note that some features of the app may be limited without location access.
  
  

• Marketing Communications: You can opt-out of marketing emails by following the unsubscribe link in any promotional email or by adjusting your preferences in the app.
  
  

• Data Deletion: You may request the deletion of your account and personal information by contacting us at support@betterbuy.life. Please note that we may retain certain information for legal or operational purposes.
  
  

6. Children's Privacy

Better Buy is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via a prominent notice in the app or through other communication channels. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@betterbuy.life