Privacy Policy for Excel Taxis Ltd. Booking App
Introduction
Excel Taxis Ltd. is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking app. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Personal Information
Contact Information: Name, email address, phone number.
Booking Details: Pickup and drop-off locations, date and time of booking, flight details if provided.
Communications: Records of your correspondence with us via the app, email, or phone.
Technical Data
Device Information: Device type, operating system, and unique device identifiers.
Usage Data: Details of your use of our app including, but not limited to, traffic data, location data, logs, and other communication data.
How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: To facilitate and manage your bookings and provide you with the services you request.
Customer Support: To respond to your inquiries and provide support.
Payment Processing: To process payments and refunds.
Personalization: To personalize your experience and improve our services.
Notifications: To send you notifications related to your bookings and our services.
Legal Compliance: To comply with legal obligations and resolve any disputes.
How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.
Your Rights
You have the following rights regarding your personal data:
Access: You have the right to access your personal data we hold about you.
Correction: You have the right to request correction of any inaccurate data.
Deletion: You have the right to request deletion of your personal data.
Objection: You have the right to object to our processing of your personal data.
Data Portability: You have the right to request transfer of your data to another service provider.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Excel Taxis Ltd. Phone: 01444232323Â
Email: exceltaxisltd@outlook.co.uk
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Effective Date: [01-apr-24]