Privacy Policy E sale Rider

E-Sale Rider

Effective Date: 1 December 2025
Contact Email: support@e-sale.shop

1. Introduction

Welcome to E-Sale Rider. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the E-Sale Rider app and services.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following details:

• Full name
  
  

• Phone number
  
  

• Email address
  
  

• Profile photo
  
  

• Delivery location and address
  
  

• Vehicle and rider-related information (if applicable)
  
  

2.2 Account & Wallet Information

To manage rider earnings and activities, we collect:

• Current balance
  
  

• Bonus earnings
  
  

• Wallet transactions
  
  

• Withdrawal history
  
  

• Cash collection records
  
  

2.3 Order Information

We collect order-related data, including:

• Order ID and order details
  
  

• Order status (Received, Processed, Shipped, Completed)
  
  

• Delivery timestamps
  
  

• Payment method (cash or wallet)
  
  

2.4 Location Information

• Real-time and background location access may be used to:
  
  

  • Assign orders
    
    

  • Track deliveries
    
    

  • Improve delivery accuracy
    
    

Location data is collected only while using the app and according to your device permissions.

3. How We Use Your Information

We use your information to:

• Manage rider profiles and settings
  
  

• Display order details and delivery status
  
  

• Maintain accurate wallet balance and bonuses
  
  

• Enable easy withdrawal of earnings
  
  

• Track cash collection and settlements
  
  

• Improve app performance and user experience
  
  

• Communicate important updates and support responses
  
  

4. Wallet, Balance & Withdrawals

• Your current balance, bonuses, and earnings are securely stored.
  
  

• Riders can easily withdraw balance according to platform rules.
  
  

• All wallet transactions are recorded for transparency.
  
  

• Cash collected from customers is tracked to ensure accurate settlements.
  
  

5. Profile Settings & Account Management

You can:

• Update profile details
  
  

• Manage location settings
  
  

• View order history and wallet details
  
  

You are responsible for keeping your login credentials secure.

6. Data Sharing & Disclosure

We do not sell or rent your personal information.

We may share data only:

• With internal teams to operate the service
  
  

• When required by law or legal authorities
  
  

• To prevent fraud or misuse of the platform
  
  

7. Data Security

We use appropriate technical and organizational measures to protect your data, including:

• Secure servers
  
  

• Encrypted data transmission
  
  

• Restricted access to sensitive information
  
  

However, no system is 100% secure, and we encourage users to protect their accounts.

8. Your Rights

You have the right to:

• Access your personal information
  
  

• Request corrections to inaccurate data
  
  

• Request account deletion (subject to legal obligations)
  
  

For any request, contact us at support@e-sale.shop.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@e-sale.shop