Privacy Policy — Chakhna
Effective Date: March 7, 2026
Chakhna ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our app.
Information We Collect
Name, email address, and phone number when you register
Delivery address and location data to process your orders
Payment information (processed securely; we do not store card details)
Order history and app usage data to improve your experience
How We Use Your Information
To process and deliver your orders
To send order confirmations and delivery updates
To improve app features and customer experience
To respond to your queries and support requests
Sharing of Information We do not sell your personal data. We share information only with restaurant partners and delivery personnel to fulfil your orders, and with trusted service providers who assist in operating our app.
Data Security We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights You may request access to, correction of, or deletion of your personal data at any time by contacting us.
Third-Party Services Our app may use third-party services (such as payment gateways and maps) which have their own privacy policies.
Changes to This Policy We may update this policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy-related questions or concerns, please reach out to us:
📧 lmansi.88531@gmail.com 📞 +91 85281 09344