Terms & Conditions

Last Updated: May 10, 2026

Welcome to Booksetu. These Terms & Conditions govern your use of our mobile application, website, services, and related platforms operated by LamaTech.

By downloading, accessing, or using the application, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the application.

1. Definitions

“Application” refers to the Booksetu mobile application and related services.

“Company”, “We”, “Us”, or “Our” refers to LamaTech.

“User”, “You”, or “Your” refers to any person accessing or using the application.

“Services” refers to all booking, property management, payment, communication, and related services provided through the application.

2. Acceptance of Terms

By using the application, you confirm that:

You are at least 18 years old or using the app under parental/legal supervision.

You have read, understood, and accepted these Terms & Conditions.

You agree to comply with all applicable laws and regulations.

3. Account Registration

To access certain features, users may be required to create an account.

You agree to:

Provide accurate and updated information.

Maintain confidentiality of your login credentials.

Accept responsibility for all activities under your account.

LamaTech reserves the right to suspend or terminate accounts providing false information or violating these Terms.

4. Services Offered

The application may provide:

Property booking services

Hotel or homestay reservations

Inventory management

Calendar and availability management

Online payments

Notifications and communication services

Other hospitality-related services

We reserve the right to modify, suspend, or discontinue any service without prior notice.

5. Booking & Reservation Policy

All bookings are subject to availability.

Confirmation is provided only after successful payment or approval.

Users must provide accurate booking details.

LamaTech reserves the right to cancel bookings due to technical errors, pricing mistakes, emergencies, or policy violations.

6. Payment Terms

Payments may be processed through third-party payment gateways.

Users agree to pay all applicable charges, taxes, and service fees.

We are not responsible for payment gateway failures, banking delays, or unauthorized transactions caused by user negligence.

7. Cancellation & Refund Policy

Cancellation and refund policies may vary depending on the property or service booked.

Refunds, if applicable, will be processed within a reasonable period.

In case of emergencies, refunds or booking adjustments may be considered at the Company’s discretion.

8. User Responsibilities

Users agree not to:

Use the application for illegal activities.

Upload false, misleading, or fraudulent information.

Attempt unauthorized access to servers or systems.

Distribute viruses, spam, or harmful software.

Interfere with the proper functioning of the application.

Any misuse may result in account suspension, legal action, or permanent restriction.

9. Intellectual Property Rights

All content including:

Logos

Images

Text

Graphics

Software

Design

Trademarks

are the exclusive property of LamaTech and protected under applicable intellectual property laws.

Users may not copy, reproduce, distribute, or commercially exploit any content without written permission.

10. Privacy Policy

By using the application, you also agree to our Privacy Policy regarding:

Collection of personal information

Data storage

Security practices

Communication permissions

11. Third-Party Services

The application may use third-party services including:

Payment gateways

Maps and location services

Analytics tools

Cloud hosting providers

We are not responsible for the policies, actions, or failures of third-party providers.

12. Limitation of Liability

LamaTech shall not be liable for:

Direct or indirect damages

Loss of profits or data

Booking failures

Service interruptions

Technical issues

Unauthorized account access

Delays caused by external factors

Use of the application is at the user’s own risk.

13. Disclaimer

The application and services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.

We do not guarantee:

Continuous availability

Error-free performance

Complete accuracy of information

14. Termination of Services

We reserve the right to:

Suspend accounts

Restrict access

Remove content

Terminate services

without prior notice if users violate these Terms & Conditions.

15. Force Majeure

LamaTech shall not be held responsible for failure or delay caused by:

Natural disasters

Government restrictions

Internet outages

Pandemics

Strikes

Technical failures

Events beyond reasonable control

16. Modification of Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated terms will become effective immediately upon publication within the application or website. Continued use of the application constitutes acceptance of revised terms.

17. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Any disputes arising from the use of the application shall fall under the jurisdiction of the courts located in West Bengal, India.

18. Contact Information

For questions, support, or legal concerns, contact:

LamaTech

Email: hello.booksetu@gmail.com

Phone: 7001833826 

Address: Tukdah forest club side 734222 , Darjeeling, West Bengal, India  

19. Consent

By accessing or using Booksetu, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.