Privacy Policy — Aero Relay
Effective Date: September 29, 2026
Last Updated: September 29, 2026
1. About This Policy
[Developer or company name] (“we,” “us,” or “our”) operates Aero Relay (the “App”). This Privacy Policy explains how information is handled when you play the App or contact us.
For privacy questions or requests, contact us at [Privacy contact email].
2. Information We Handle
Game progress and settings
The App saves gameplay information, such as mission progress, unlocked routes, aircraft, upgrades, in-game credits, parts, and settings.
[Specify whether this information is stored only on the device, backed up through platform services, or transmitted to your servers. Describe any account or identifier associated with it.]
Support communications
When you contact us, we receive the information you provide, which may include your email address, message, and any attachments. We use this information to respond to your request.
Device information and diagnostics
[State whether the App or its SDKs collect device information, IP addresses, identifiers, usage events, or crash logs. List the actual data and purposes, or confirm that none of these categories are collected.]
Accounts
[State whether an account is required or available. If applicable, describe the account information collected.]
3. How We Use Information
We use the information described in this policy to:
- Save and restore gameplay progress, where supported.
- Provide and maintain game features.
- Respond to support requests.
- [If applicable: diagnose crashes and improve performance.]
- [If applicable: provide advertising or measure advertising performance; explain the actual practices.]
- Meet applicable legal obligations.
[Remove any purpose that does not apply.]
4. Third-Party Services and Sharing
[Identify each advertising, analytics, crash-reporting, cloud storage, login, or other service that receives user information.]
For each provider, include:
- Provider name: [Name].
- Purpose: [Purpose].
- Information received: [Data categories].
- Privacy policy: [URL].
[If no such services receive user information, replace the above with an accurate statement explaining this.]
We may disclose information where required by applicable law or a valid legal request.
[State whether personal information is sold or otherwise shared for advertising, based on actual practices.]
5. Children’s Privacy
[Describe the App’s actual intended age groups and whether children are included in its target audience. A store content rating alone does not determine its data practices.]
We take children’s privacy seriously. Where applicable law requires parental consent for processing a child’s personal information, we obtain that consent before the relevant processing.
[Describe the actual safeguards used for children, including any parental consent process, age screening, limits on data collection, and advertising practices. If the App does not collect or transmit children’s personal information, state this only after checking all integrated SDKs.]
Parents or guardians may contact [Privacy contact email] to ask about information relating to their child or request deletion, subject to applicable law and reasonable verification.
If we learn that personal information has been collected without required parental consent, we will take appropriate steps to delete it.
6. Storage and Retention
[Specify where information is stored and whether it is processed outside the user’s country. Describe applicable safeguards for international transfers, if any.]
We retain information as follows:
- Game progress and settings: [Actual retention period or criteria].
- Support communications: [Actual retention period or criteria].
- Diagnostics and other collected information: [Actual retention period or criteria].
Information is deleted or anonymized when it is no longer needed, unless a longer retention period is required by law.
7. Your Choices and Deletion Requests
You may contact [Privacy contact email] to request access to, correction of, or deletion of personal information we hold about you, as provided by applicable law.
[Describe how to delete locally stored game progress and whether device backups retain a copy.]
[If the App supports accounts, provide the in-app account deletion steps and the public account deletion request URL.]
[Describe any available consent controls, permission settings, and advertising choices.]
Uninstalling the App does not necessarily delete information held by us or third-party service providers. [Clarify the actual deletion process for any server-side data.]
8. Data Security
[Describe the security measures actually implemented, such as encryption in transit and access restrictions.]
No electronic storage or transmission method is completely secure, and absolute security cannot be guaranteed.
9. Changes to This Policy
We may update this Privacy Policy when the App or our information practices change. The updated version will be published on this page with a revised “Last Updated” date.
Where required, we will provide additional notice or request consent.
10. Contact Us
For questions or requests concerning this Privacy Policy:
Email: mohamedabousaeida@gmail.com