Privacy Policy

Privacy Policy!

Effective Date: 2025-05-20

Welcome to our Xrax. Your privacy is our first priority. This “Privacy Policy” explains how we collect, use, disclose, and safeguard your information when you use our Xrax mobile application. Read this policy before use carefully.

1. What Information We Collect?

1.1. Personal Data:
We may collect personally identifiable information (such as your email address) that you voluntarily provide when registering or contacting us. In future we may collect your ID, face identity image or fingerprint at the time of KYC verification.

1.2. Device Permissions:
We may request access to device features like storage or camera for verification in future with your permissions. You can manage these permissions in your device settings.

2. How We Use Your Information?

We use your data to:

1. Provide and maintain our App

2. Personalize your experience

3. Monitor and improve app performance

4. Send important updates and notifications

5. Detect and prevent fraud and abuse

3. Sharing Your Information

We do not sell your personal data or information. We may share it with:

1. Service Providers (e.g., Firebase, Google Play Services, etc.) for analytics, authentication, and notifications to our users

2. Legal Authorities If required to comply with law or protect rights and safety

4. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

1. Access the data we collect

2. Request correction or deletion

3. Withdraw consent at any time

To exercise these rights, contact us at: support@xraxapp.com 

6. Security of Your Information

We value your trust in providing us your Personal Information; thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

7. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

8. Changes to This Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have questions or concerns about this Privacy Policy or if you have any issues, feel free to contact us at: support@xraxapp.com