App Name: VHotel
Package Name: com.vnjtechdeveloper.resto
Introduction
VHotel ("the App") is developed to facilitate restaurant and hotel operations, including order management, table and area management, kitchen order tickets (KOT), staff management, and related administrative services for authorized restaurant staff, managers, and administrators.
The App is intended solely for internal use by restaurant/hotel staff and is not designed for use by customers or the general public.
Information We Collect
The App may collect and process the following information:
User login credentials for authentication.
Google Account information (such as name, email address, and profile picture), when staff choose to sign in using "Sign In with Google," used only to authenticate the user and create/access their staff account.
Staff account information (name, role, contact details, employment details as added by the administrator).
Order, table, KOT (Kitchen Order Ticket), branch, area, and menu/category/variant data related to restaurant operations.
Device information required for application security and compatibility.
Location information (only when required to assign waiters accurately, verify staff presence at a branch, and improve order delivery experience).
Notification tokens, to deliver order and operational alerts to staff devices.
Device biometric authentication status (used only to unlock the app on-device; no biometric data such as fingerprints or facial data is collected, transmitted, or stored by the App or its servers).
How We Use Your Information
The collected information is used solely to:
Authenticate authorized staff, managers, and administrators, including via Sign In with Google.
Associate a staff member's Google Account with their existing staff account within the organization's system.
Assign and manage waiters, tables, areas, and branches.
Process and track orders and kitchen order tickets (KOT).
Send order and operational notifications to relevant staff.
Synchronize data securely with the organization's server.
Improve application performance and security.
Provide customer support and troubleshooting to the restaurant/hotel organization.
Permissions Used
The App may request the following permissions:
Internet – To communicate securely with the organization's servers.
Location (Fine and Coarse) – To assign waiters accurately and improve order delivery experience, only when enabled by the organization.
Notifications – To alert staff of new orders and operational updates.
Biometric/Device Authentication – To allow staff to securely unlock the app using the device's built-in biometric unlock (fingerprint/face). This is handled entirely by the device operating system; the App does not access or store biometric data.
Vibrate – To provide alert feedback for new orders and notifications.
Boot Completed – To restore notification services after a device restart.
The App requests only the permissions necessary for its intended functionality.
Sign In with Google
The App offers "Sign In with Google" as an authentication option for staff. When a staff member chooses this method:
The App receives basic profile information from Google (name, email address, and profile picture) as authorized by the user during sign-in.
This information is used solely to authenticate the staff member and associate them with their account within the restaurant/hotel organization's system.
The App does not access, collect, or store any other data from the staff member's Google Account.
Google's use of information collected during this process is governed by Google's Privacy Policy (https://policies.google.com/privacy).
Staff may revoke the App's access to their Google Account at any time via their Google Account security settings (https://myaccount.google.com/permissions).
Data Sharing
The App does not sell, rent, or share staff or operational information with third parties for advertising or marketing purposes.
Information is shared only with the authorized restaurant/hotel organization operating the App, as required to provide order management, staffing, and related operational services.
The App shares information with Google only as necessary to complete the Sign In with Google authentication process, in accordance with Google's API Services User Data Policy.
Data Security
We implement appropriate technical and organizational measures to protect information from unauthorized access, disclosure, alteration, or destruction. All communication with backend services is performed using secure connections (HTTPS). Login sessions are secured using industry-standard secure storage on-device.
Data Retention
Staff, order, and operational data are retained only as long as necessary to provide the services or to comply with applicable legal and regulatory requirements, or as determined by the restaurant/hotel organization's internal policies.
User Rights
Staff members may contact their organization's administrator, or the contact listed below, to:
Request correction of inaccurate information.
Report security concerns.
Request assistance regarding their data, where applicable.
Children's Privacy
The App is intended for authorized restaurant/hotel staff only and is not designed for use by children under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the effective date of this policy.
Contact
For any questions regarding this Privacy Policy or the App, please contact:
VNJ Tech Developer
Phone: +92 09000096
Chhatrapati Sambhajinagar, Maharashtra, India