Privacy Policy for TheVanApp
Last Updated: 17/09/2025
Your privacy is important to us. This Privacy Policy explains how TheVanApp (“we,” “our,” or “us”) collects, uses, and protects your personal information. By using TheVanApp (the “App”), you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Account Information: Name, email address, and password (if you register an account).
Payment Information: If you make purchases, payment details are processed securely by third-party payment providers. We do not store full credit/debit card numbers.
Location Data: We may collect approximate (coarse) or precise location data only when necessary to provide app features (e.g., location-based services).
Device Information: Such as device model, operating system, and unique identifiers (used for app functionality, analytics, and fraud prevention).
Customer Support Information: Information you provide when contacting us for help.
2. How We Use Your Information
We use collected information only for the following purposes:
To provide and improve the app’s functionality.
To process payments and deliver purchased services.
To respond to customer support inquiries.
To ensure app security and prevent fraud.
To comply with legal obligations.
3. Data Sharing & Tracking
We do not sell, rent, or share your personal information with data brokers or advertisers.
We do not use your data to track you across third-party apps or websites.
Third-party service providers (e.g., payment processors, analytics providers) may process data on our behalf, but only to provide app-related services.
Because TheVanApp does not track users for advertising or cross-app purposes, the AppTrackingTransparency framework is not required.
4. App Tracking Transparency (ATT)
TheVanApp does not track your activity across other companies’ apps and websites.
If in the future tracking features are introduced, we will first request your explicit consent using Apple’s AppTrackingTransparency framework before any tracking occurs.
5. Data Retention
We retain your personal information only as long as necessary to provide our services or comply with legal requirements.
6. Your Rights
Depending on your region, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent where processing is based on consent.
Request a copy of your data.
To exercise your rights, please contact us through our support page:
🌐 https://www.thevanapp.com/support
7. Security
We implement reasonable safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted in the app with the updated “Last Updated” date.
9. Contact Us
For questions, concerns, or support, please visit:
🌐 https://www.thevanapp.com/support