Effective Date: July 24, 2026
Maidyone ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the Maidyone mobile application, website, and related services (collectively, the "Platform").
By using Maidyone, you agree to the practices described in this Privacy Policy.
We may collect the following information when you use our Platform:
Full Name
Mobile Number
Email Address
Profile Photo (optional)
Home or Service Address
Date of Birth (if required)
Government-issued ID (where required for verification)
Service booked
Booking date and time
Service location
Booking history
Payment status
Order details
Payments are processed securely through trusted third-party payment providers.
Maidyone does not store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials.
We may automatically collect:
Device model
Operating system
App version
IP address
Device identifiers
Crash logs
Diagnostic information
With your permission, Maidyone may collect your location to:
Show nearby service professionals
Improve booking accuracy
Provide location-based services
Improve customer experience
You may disable location permissions at any time through your device settings, although certain features may not function correctly.
We use your information to:
Create and manage your account
Verify your identity
Process bookings
Connect customers with service professionals
Process payments
Send booking updates
Provide customer support
Improve our services
Prevent fraud
Maintain platform security
Comply with legal obligations
Send promotional offers (only where permitted)
We may share information with:
To complete your booking, professionals may receive:
Your name
Contact number
Service address
Booking details
Payment information is securely processed through authorized payment gateways.
We may use trusted third-party providers for:
Cloud hosting
Analytics
OTP verification
Notifications
Customer support
Maps and navigation
We may disclose information when required by law or to:
Protect user safety
Prevent fraud
Comply with legal requests
Enforce our Terms & Conditions
We implement reasonable technical and organizational security measures to protect your information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Although we strive to protect your information, no online system can guarantee absolute security.
We retain your information only as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements
After the retention period, your information may be securely deleted or anonymized.
Depending on applicable law, you may have the right to:
Access your personal information
Update incorrect information
Delete your account
Request deletion of your personal data (subject to legal obligations)
Withdraw consent where applicable
Request a copy of your personal information
To exercise these rights, please contact us using the details below.
Our website and app may use cookies, analytics tools, and similar technologies to:
Improve performance
Understand user behavior
Enhance security
Personalize user experience
You can manage cookie preferences through your browser settings where applicable.
Maidyone is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Our Platform may contain links to third-party websites or integrate third-party services.
These services have their own privacy policies, and Maidyone is not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time.
Any changes will be posted within the Platform, and the updated version will become effective upon publication.
Continued use of the Platform after changes indicates your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Maidyone Support
Email: Blixtyservicespvtltd@gmail.com
Website: https://maidyone.com
By creating an account or using the Maidyone Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: July 24, 2026