Privacy Policy for Sport Dunia
This Privacy Policy governs the manner in which Sport Dunia collects, uses, maintains, and discloses information collected from users ("Users") of the Sport Dunia mobile application ("App"). This Privacy Policy applies to the App and all products and services offered by Sport Dunia.
1. Information Collection
a. Personal Information:
When Users register on the App, we may collect personal information such as name, email address, and other contact details.
Users may also choose to provide additional information such as profile pictures or biographical information.
b. Location Information:
Sport Dunia may collect and use precise location data from Users' mobile devices when they use certain features of the App that require location information. Users will be prompted for consent to access their location.
c. Usage Data:
We may collect non-personal information about how Users interact with the App. This may include usage statistics, device information, and other technical details.
2. Data Usage
Sport Dunia uses collected information for the following purposes:
To provide and personalize the services offered by the App.
To facilitate communication between Users, including team creation, event scheduling, and venue booking.
To improve customer service and respond to inquiries and support needs.
To send periodic emails or push notifications regarding updates, promotions, or other information relevant to Users.
3. Payment Information
Sport Dunia may collect payment information from Users who utilize the payment features within the App, such as booking venues through the Razorpay payment system.
Payment information may include credit card details, billing addresses, and other relevant financial data necessary to process transactions securely.
Sport Dunia does not store or process payment information directly but relies on third-party payment processors like Razorpay. Users are encouraged to review the privacy policies of these third-party services.
The collection and processing of payment information are governed by the terms and privacy policies of the respective payment processors.
4. Payment Processing with Razorpay:
Delve utilizes Razorpay, a secure and trusted payment gateway, to facilitate various payment methods including UPI, net banking, and card payments. We strive to ensure a seamless and reliable payment experience for our users while maintaining the highest standards of security and privacy.
5. Refund Eligibility:
Refunds for purchases made through Appare subject to the policies. Razerpay does not directly process refunds but works in conjunction with us to facilitate payment transactions. Users are encouraged to familiarize themselves with refund policies and procedures.
5. Refund Request Process:
If a user wishes to request a refund for a transaction, they must follow refund request process. This typically involves contacting Our customer support and providing relevant details regarding the transaction in question.
6. Payment Cancellation Policy:
In the event that a user wishes to cancel a payment or transaction made through App, they must adhere to Our cancellation policies. Users should refer to the terms and conditions associated with their payment method for information regarding cancellations and associated fees, if applicable.
7. For Payment Contact Information:
For inquiries or assistance regarding refunds, cancellations, or payment-related issues, users can reach out to US directly. Razerpay does not handle refund requests or payment processing independently.
8. Payment and Refund Policy Updates:
This Refund Policy is subject to change at any time without prior notice. Users are encouraged to review the policy periodically to stay informed about any updates or modifications.
9. Third-Party Services
Sport Dunia may integrate with third-party services or SDKs for certain features, such as Firebase Authentication and Firebase Cloud Messaging (FCM). Users are encouraged to review the privacy policies of these third-party services.
10. User Control and Consent
Users have the option to control the collection and use of their information within the App. They may adjust privacy settings or revoke permissions as needed.
By using the App, Users consent to the collection and use of their information as outlined in this Privacy Policy.
11. Security Measures
Sport Dunia implements appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of Users' personal information.
12. Policy Updates
Sport Dunia reserves the right to update this Privacy Policy at any time. Users will be notified of any changes via email or through the App. Continued use of the App after the changes constitutes acceptance of the revised Privacy Policy.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or the practices of the App, please contact us at apps@techextensor.com.
By using the Sport Dunia App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use the App.
This Privacy Policy was last updated on 15 Mar 204