# SENSA Privacy Policy
**Effective date: July 14, 2026**
This Privacy Policy explains how **Limbic Apps Yazilim Ltd Sti.** (**“Limbic Apps,” “we,” “us,”** or **“our”**) collects, uses, discloses, and protects information when you use the SENSA mobile application and related services (collectively, **“SENSA”** or the **“Service”**).
Limbic Apps is the controller responsible for the personal data described in this Policy. For privacy questions or requests, contact **support@limbicapps.com**.
## 1. Important Summary
- SENSA analyzes only the chat exports, screenshots, questions, and context you choose to submit.
- Submitted chats and screenshots are transmitted to our Google Cloud/Firebase endpoint and processed by Google’s Gemini AI service.
- **Limbic Apps does not persistently store submitted raw chats or screenshots in its own server database or cloud storage.** They are processed to return the requested result and are then discarded by our application backend.
- Chats, screenshots, results, and preferences may remain locally on your device so that app features such as History and follow-up questions work. You control this local history and may delete it in SENSA’s settings.
- Our service providers may process and retain limited data under their own service terms, security practices, and legal obligations, as explained below.
- We do not sell personal data, share it for cross-context behavioral advertising, run third-party ads, or use chat content to track you across other companies’ apps or websites.
## 2. Information We Process
### 2.1 Content you choose to submit
Depending on how you use SENSA, this may include:
- WhatsApp or other chat exports, including message text, participant or sender names, and timestamps;
- screenshots selected from your photo library, including visible text, names, profile images, and other information shown in them;
- the chat source, relationship category, selected gender context, language or locale, and the name you identify as yourself;
- questions you ask about a submitted conversation and prior questions and answers needed to understand a follow-up; and
- the AI-generated analysis, scores, summaries, extracted quotes, and answers returned to you.
Conversation content may include personal data about other people and may reveal sensitive details depending on what the conversation contains. Please submit only content you have the right to use and only what is necessary.
### 2.2 Local app data
SENSA stores certain information locally on your device using app preferences or app-accessible storage, including:
- onboarding and review-prompt status;
- subscription entitlement cache and app settings;
- saved analysis history and generated results;
- for imported text chats, the underlying parsed conversation used for follow-up questions; and
- for screenshot analyses, local file references to the selected or temporary images for as long as those files remain available on the device.
This local information is not uploaded to a Limbic Apps database merely because it is saved in History. However, conversation content is transmitted again for processing when you request a new analysis or ask a follow-up question.
Device operating systems, device backups, or store services may independently back up app data depending on your settings. Those backups are controlled by you and the relevant platform provider.
### 2.3 Purchase and subscription information
Purchases are processed by Apple App Store or Google Play and managed through RevenueCat. We and RevenueCat may receive or process:
- an automatically generated anonymous RevenueCat app-user identifier;
- product and entitlement identifiers;
- purchase, renewal, expiration, cancellation, and refund status;
- transaction or receipt information required to validate a purchase;
- store, platform, country, currency, and price information; and
- limited device and technical information used to provide and troubleshoot subscriptions.
We do not receive your full payment-card number. Apple or Google handles payment credentials under its own privacy policy.
### 2.4 Technical and operational information
When you contact our cloud functions, service infrastructure may process your IP address, request time, device/network headers, and security information. Our application logs record limited operational metadata such as the selected source, relationship category, gender context, locale, number of submitted messages or images, request duration, response size, model status, and error details.
Our normal application logs are designed not to record the text of chats, screenshots, questions, names, or AI responses. An upstream error message may contain limited diagnostic information generated by a service provider, but we do not intentionally log submitted conversation content.
### 2.5 Support communications
If you contact us, we process your email address, message, attachments, and any other information you choose to provide so that we can respond and maintain support records.
## 3. How We Use Information
We process information to:
- provide chat analysis and follow-up answers;
- preserve History and preferences on your device;
- validate purchases, restore entitlements, and manage premium access;
- maintain, secure, debug, and prevent abuse of the Service;
- respond to support and privacy requests;
- comply with legal obligations and enforce our Terms of Use; and
- improve reliability and user experience using operational information that does not intentionally include raw conversation content.
We do not use submitted conversation content to create advertising profiles or for targeted advertising.
## 4. Legal Bases
Where the GDPR, UK GDPR, KVKK, or similar law requires a legal basis, we rely on one or more of the following, as applicable:
- **performance of a contract:** to provide requested analyses, follow-up answers, subscriptions, and support;
- **legitimate interests:** to secure, operate, troubleshoot, and improve SENSA, provided those interests are not overridden by your rights;
- **legal obligations:** to comply with tax, accounting, consumer-protection, security, and lawful-request requirements; and
- **consent:** where required for selected photo access, processing particular information, or another specific purpose. You may withdraw consent, but this does not affect processing already carried out lawfully.
You are responsible for having an appropriate legal basis or permission to submit personal data about other people.
## 5. How AI Analysis Works
When you start an analysis or ask a follow-up question:
1. SENSA prepares the selected chat content or screenshots on your device.
2. The content and context needed for the request are securely transmitted to a SENSA cloud function hosted with Google Cloud/Firebase.
3. The function sends the content to Google’s Gemini API to generate the requested result.
4. The result is returned to your device.
5. Our application backend does not write the raw chat, screenshots, or generated result to a persistent Limbic Apps database or storage bucket.
The backend is stateless with respect to conversation content. For follow-up questions, relevant content is sent again from your device because the backend does not retrieve it from Limbic Apps storage.
Google acts as a service provider for the AI request. Depending on the Gemini service configuration and applicable Google terms, Google may retain prompts, responses, and related metadata for a limited period for abuse monitoring, security, reliability, or legal compliance. Where eligible paid-service protections apply, Google states that submitted prompts and responses are not used to improve its products. Google’s current terms and data-handling documentation control its processing:
- [Gemini API Additional Terms of Service](https://ai.google.dev/gemini-api/terms)
- [Gemini API data retention documentation](https://ai.google.dev/gemini-api/docs/zdr)
- [Google Privacy Policy](https://policies.google.com/privacy)
Do not submit information you are not comfortable having processed by these service providers.
## 6. When We Disclose Information
We disclose information only as needed for the purposes described in this Policy:
- **Google Cloud and Firebase:** hosting the stateless API endpoint, network delivery, security, and operational logging;
- **Google Gemini API:** automated processing of submitted chat content, screenshots, context, questions, and relevant Q&A history;
- **RevenueCat:** subscription validation, entitlement status, purchase restoration, and related support;
- **Apple App Store and Google Play:** app distribution, payment processing, subscription management, refunds, and store security;
- **professional advisers and authorities:** where reasonably necessary to comply with law, protect rights and safety, or establish or defend legal claims; and
- **a successor in a business transaction:** if Limbic Apps is involved in a merger, financing, reorganization, acquisition, or sale, subject to appropriate safeguards and notice where required.
We require service providers to process data for authorized purposes and under applicable contractual and legal safeguards. Their independently controlled services remain subject to their own policies.
## 7. Data Retention and Deletion
We use the following retention approach:
- **Raw chats and screenshots on our backend:** not persistently stored by Limbic Apps. They exist in transit and memory only as needed to complete the request and are discarded by our application backend afterward.
- **Local History and results:** kept on your device until you delete individual records, use **Delete My Data** in Settings, uninstall the app, or the operating system removes the data. Device backups may retain copies according to your platform and backup settings.
- **Screenshot temporary files:** may remain in operating-system temporary storage until deleted by SENSA, removed by the operating system, or cleared through app-data deletion/uninstallation.
- **Operational cloud logs:** normally retained for up to 30 days in the default Google Cloud logging configuration. Required audit or security records may be retained longer where configured or legally required. These logs are designed not to contain raw chat or screenshot content.
- **Gemini processing:** subject to Google’s limited retention, security, and deletion practices described in Section 5. Limbic Apps cannot directly delete content that Google has already de-identified or retained under its own security or legal obligations.
- **Subscription records:** RevenueCat, Apple, and Google retain transaction and entitlement data under their contractual, accounting, fraud-prevention, and legal requirements.
- **Support and legal records:** kept only as long as reasonably necessary to answer the request, maintain records, resolve disputes, and comply with law.
To delete SENSA-controlled local data, use **Settings → Delete My Data**. To request deletion of other personal data associated with support or subscription administration, email **support@limbicapps.com**. We may need to verify your request. Some records may be retained where law permits or requires it.
Deleting app data does not cancel a subscription. Subscription cancellation must be completed through the Apple App Store or Google Play.
## 8. International Data Transfers
Limbic Apps is based in Türkiye. Our providers may process data in Türkiye, the United States, the European Economic Area, or other countries where they or their subprocessors operate. These countries may have different data-protection laws.
Where required, we rely on recognized transfer safeguards, such as adequacy decisions, standard contractual clauses, contractual commitments, and supplementary technical or organizational measures. By submitting a conversation, you understand that it must be transmitted to the providers described in this Policy to deliver the requested analysis.
## 9. Security
We use reasonable administrative, technical, and organizational measures designed to protect information, including encrypted network transmission and limiting persistent server storage of conversation content. No method of transmission, processing, or storage is completely secure, and we cannot guarantee absolute security.
You should protect access to your device and avoid uploading unnecessary or highly sensitive information. Anyone with access to your unlocked device may be able to view locally saved SENSA history.
## 10. Your Privacy Rights
Depending on where you live and subject to legal exceptions, you may have the right to:
- know whether and how we process your personal data;
- access or receive a copy of it;
- correct inaccurate or incomplete data;
- request deletion or restriction;
- object to certain processing;
- withdraw consent;
- receive data in a portable format where applicable;
- opt out of sale, sharing, targeted advertising, or certain profiling; and
- complain to a competent data-protection authority.
SENSA does not sell personal data or share it for cross-context behavioral advertising. We do not discriminate against you for exercising applicable privacy rights.
Submit a request to **support@limbicapps.com**. Please describe the request and the device/store account context necessary to locate relevant records. Because SENSA does not maintain user accounts or persist raw chats on its backend, we may have no server-side copy of your conversation to access or delete. We will respond within the period required by applicable law and may verify your identity before acting.
For data stored only on your device, use the in-app deletion controls. You may also manage photo permissions through device settings and subscription data through your store account.
Residents of Türkiye may also submit complaints to the Turkish Personal Data Protection Authority (KVKK) after following the applicable controller-request procedure. EEA and UK residents may contact their local supervisory authority.
## 11. Children’s Privacy
SENSA is not directed to children and may be used only by people aged 18 or older. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted personal data, contact **support@limbicapps.com** so we can take appropriate action.
Do not submit a minor’s conversation or image unless you have lawful authority and the processing is appropriate and necessary. SENSA must never be used to exploit, monitor, or make high-impact decisions about a minor.
## 12. Photo and File Access
SENSA requests access only when you choose to select screenshots or import a chat/file. Selected content is used to provide the requested analysis. SENSA does not scan your entire photo library or contact list. You can revoke photo permissions in device settings, although screenshot analysis may then be unavailable.
## 13. Automated Processing
SENSA uses automated AI processing to generate conversation analysis. The output is informational and is not used by Limbic Apps to make legal or similarly significant decisions about you. You should not use SENSA output as the sole basis for decisions that materially affect another person.
## 14. Changes to This Policy
We may update this Policy as SENSA, provider practices, or legal requirements change. We will update the effective date and provide additional notice where required. Material changes apply prospectively unless law permits otherwise.
## 15. Contact Us
For questions, complaints, or privacy-rights requests:
**Limbic Apps Yazilim Ltd Sti.**
Email: **support@limbicapps.com**