Privacy Policy for EDUPam - Educational App

Last updated: October 31th 2023

Welcome to EDUPam, the educational app designed to enhance your learning experience. EDUPam values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the data you provide while using our app. By using EDUPam, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our app.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name: We collect your name to personalize your educational experience on EDUPam. 

• Email Address: Your email address is used for communication, account recovery, and notifications. 

• User IDs: We generate unique user IDs for your account, which may be associated with your personal information. 

• Address: We may collect your address to provide  content or services. 

• Phone Number: Your phone number is used for account verification and recovery purposes. 

• Race and Ethnicity: We may request information regarding your race and ethnicity for statistical and diversity analysis. 

• Sexual Orientation: We may ask about your sexual orientation to ensure inclusive educational content.

• Other Info: Any additional information provided by you, such as your age, gender, or other demographics, helps us personalize your educational experience. 

User Images:

EDUPam allows users to upload images for educational purposes. We collect these images solely for facilitating educational activities within the app. Your images remain private and are not shared without your consent.

Messages:

We collect information related to messages you send or receive through EDUPam's messaging functionalities. This includes the content of messages, time stamps, and message participants. Your messages are private and not shared with third parties without your consent.

Photos and Videos:

Photos and videos you upload or create on EDUPam may be collected and stored for educational purposes. Your media content is private and is not shared without your permission.

Files and Documents:

EDUPam may store files and documents you upload, such as assignments, presentations, or other educational materials. These files are kept private and are not shared without your consent.

Device or Other IDs:

We automatically collect device information, including unique device IDs and other identifiers. This information helps us improve the app's performance and functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

• Personalization: To personalize your educational experience on EDUPam based on your provided information. 

• Communication: To communicate with you, including notifications, updates, and support. 

• Statistical Analysis: To analyze demographic data, including race, ethnicity, and sexual orientation, for statistical and diversity purposes. This information is anonymized and used for improving our services. 

• Educational Activities: To facilitate educational activities within the app, such as sharing images, messages, photos, videos, and files. 

• Account Verification: To verify your identity and protect your account. 

• App Improvement: To enhance and develop the app's features and functionalities. 

• Messaging Services: To provide a secure and private messaging service for communication with other users. 

• Performance and Security: To ensure the safety, security, and performance of the app. 

• Content Presentation: To present educational content effectively to you on your device. 

3. How We Share Your Information

We may share your information with the following parties:

• Educational Institutions: If you are part of an educational institution, we may share your data with that institution to support your educational needs. 

• Service Providers: We share information with service providers who assist us in delivering our educational services, including cloud service providers and content moderation services. 

• Research Purposes: We may share anonymized data with independent researchers for educational research that meets specific criteria. 

• Legal Requirements: We will share your information with law enforcement or other organizations when legally required to do so, or when necessary to protect our rights, users, or the public. 

• Public Profiles: Please note that certain information in your public profile may be visible to other users of the app. 

4. Where We Store Your Information

Your information may be stored on servers located outside the country in which you reside. We take steps to ensure your data is treated securely and in accordance with this policy.

5. Data Retention

We retain your information as long as necessary to provide educational services and comply with legal obligations. The retention period varies depending on the type of data and its purpose. If you violate our terms or policies, we may remove specific content from public view while retaining necessary information for compliance and security.

6. Information Relating to Children and Teens

EDUPam is designed for educational purposes and is not directed at children under the age of 13. In certain cases, the minimum age for using EDUPam may be higher due to local regulatory requirements. Please review your local supplemental terms for more information.

7. Transmission of Personal Data Off the Device

We value your privacy and want to be transparent about how your personal data is handled when it is transmitted off your device while using our app. Please read this section to understand how your data may be transmitted and the purposes for which it is done.

8. Data Transmitted to Our Servers:

When you use our app, certain personal data, as described in our Privacy Policy, may be transmitted from your device to our servers. This data transmission is essential for the functioning and enhancement of our services and to provide you with a personalized experience. The types of data that may be transmitted include but are not limited to:

• User account information (such as your name and email address) 

• User-generated content (such as messages, photos, videos, and files) 

• Device identifiers and technical information 

9. Purposes of Data Transmission:

The transmission of your personal data off your device serves several key purposes, including:

• Providing and Enhancing Services: Your data is transmitted to our servers to provide you with access to our app and its features, including the ability to communicate with other users, share content, and access personalized educational materials. 

• Security and Verification: We use your data to verify your identity, secure your account, and protect you from fraudulent activity. 

• Customization: Data transmission enables us to customize your user experience, showing you content that is relevant to your educational needs and preferences. 

• Performance and Analytics: We collect data to analyze how our app performs on different devices, identify and resolve technical issues, and enhance the overall app experience. 

• Compliance and Legal Requirements: Data transmission may be necessary to comply with legal obligations or requests from law enforcement or other relevant authorities. 

10. Security measure:

We take security measure seriously and employ industry-standard security measures to protect your data during transmission and storage on our servers. While we strive to safeguard your information, it is essential to understand that no method of data transmission or storage can be entirely secure. Your use of our app acknowledges that you accept these inherent security risks.

We encourage you to review our comprehensive Privacy Policy to gain a better understanding of how we collect, use, and protect your personal data. If you have any concerns or questions about how your data is transmitted, please do not hesitate to contact us at ictech.key@gmail.com.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the "Last Updated" date at the top of the policy and provide any necessary notices required by law. Your continued use of the app after the update constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, comments, complaints, or requests related to this Privacy Policy, please contact us at:

• Email: ictech.key@gmail.com 

• Phone: +509 3344-1009/4034-8907

Thank you for choosing EDUPam as your educational platform. Your privacy is important to us, and we are committed to providing you with a secure and effective educational experience.