Last Updated: April 19, 2026
Carpoo is built on the foundation of community safety. This policy explains how we collect, use, and protect your information to provide a secure carpooling experience.
To provide Carpoo services, we collect data that identifies you and your vehicle:
Identity: Name, Email, Phone Number, Date of Birth, and Gender.
Verification: Government ID details (Aadhaar/PAN) and ID images for manual admin audit.
Vehicle: Car model, registration number, and car images.
Location: Precise GPS coordinates during ride publishing and search to ensure accurate matching.
Your data is strictly used for the following purposes:
Ride Matching: To connect drivers and riders traveling on similar routes.
Security: To verify vehicle authenticity and identities through admin review.
We treat your data with military-grade security:
All communication is encrypted via SSL/TLS (HTTPS).
Verification documents are stored in secure cloud buckets with restricted admin-only access.
We NEVER sell your personal data to third-party advertisers.
You have the right to disappear.
You can request permanent account and data deletion at any time via the "Data Safety" link in your profile. Once requested, your records (IDs, images, history) will be purged within 72 hours.
Carpoo complies with the Digital Personal Data Protection (DPDP) standards of India. We only share data with local law enforcement if required by a formal legal process. We prioritize user privacy and use state-of-the-art encryption to prevent unauthorized access.
Questions? officialcarpoo@gmail.com
More Information: Visit carpoo.in
By using Carpoo, you agree to the collection and use of information in accordance with this policy.