Introduction

At SnapMath, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered math problem-solving application. By using SnapMath, you consent to the data practices described in this policy.

Information We Collect

Photos and Images:

• Math problem images you capture or upload for AI analysis

• Images are processed by Google's Gemini AI API for problem recognition and solution generation

• Photos are temporarily processed and not permanently stored on our servers

Device and Technical Information:

• Device type, operating system version, and app version

• Unique device identifiers for analytics and crash reporting

• Network information and IP address for API communication

Usage and Analytics Data:

• App usage patterns, features accessed, and session duration

• Performance metrics and crash reports to improve app stability

• Anonymous usage statistics to enhance AI algorithms

Payment Information:

• Purchase history and transaction data through Apple's App Store

• No direct payment information is stored by SnapMath

Local Storage:

• Solved math problems and solutions stored locally on your device

• User preferences and settings

• Learning progress and history (stored locally only)

How We Use Your Information

Core Service Delivery:

• Process math problem images through AI to provide step-by-step solutions

• Generate educational explanations and learning materials

• Store your solved problems locally for future reference

Service Improvement:

• Enhance AI accuracy and problem-solving capabilities

• Improve app performance and user experience

• Develop new features based on usage patterns

Communication and Support:

• Respond to your support requests and feedback

• Send important app updates and notifications

• Provide customer service assistance

Legal and Security:

• Ensure compliance with applicable laws and regulations

• Protect against fraud, abuse, and security threats

• Enforce our Terms of Service

Data Sharing and Third-Party Services

Google Gemini AI API:

• Your math problem images are sent to Google's Gemini AI for processing

• Google's use of your data is governed by their privacy policy

• Images are processed for analysis and not stored by Google beyond processing

Apple App Store:

• Payment processing and subscription management

• App analytics and crash reporting (if enabled)

Analytics Providers:

• Anonymous usage data may be shared with analytics services

• No personally identifiable information is shared

Legal Requirements:

• We may disclose information if required by law or to protect our rights

• We may share data in case of business transfers or mergers

No Sale of Data:

• We do not sell, rent, or trade your personal information to third parties

• We do not use your data for advertising purposes

Data Security and Protection

Security Measures:

• Industry-standard encryption for data transmission

• Secure API communication with Google's Gemini service

• Regular security assessments and updates

Data Storage:

• Math problems and solutions are stored locally on your device

• No permanent storage of your images on our servers

• Local data is protected by your device's security features

Data Retention:

• Images are processed and immediately discarded after analysis

• Local problem history is retained until you delete it

• Analytics data is retained for up to 2 years for service improvement

Your Responsibility:

• Keep your device secure with passcodes/biometric authentication

• Regularly update the app to receive security patches

• Be cautious when sharing screenshots of solved problems

Your Privacy Rights and Choices

Data Control:

• Delete individual solved problems from your local history

• Clear all app data through device settings

• Request data export or deletion by contacting support

Privacy Settings:

• Disable analytics tracking in device settings

• Control which photos you share with the app

• Manage notification preferences

Access and Portability:

• Request a copy of your data by emailing support

• Export your solved problems (stored locally)

• Transfer data to another device through local backup

Opt-Out Options:

• Disable crash reporting and analytics

• Unsubscribe from promotional communications

• Limit data collection by adjusting app permissions

Children's Privacy

SnapMath is designed for educational use and may be used by children under parental supervision. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately. Parents can review, delete, or refuse further collection of their child's information by contacting us.

International Data Transfers

Your data may be processed in countries other than your own, including the United States where Google's servers are located. We ensure appropriate safeguards are in place for international data transfers and comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the app or by email. Continued use of the app after changes constitutes acceptance of the updated policy. We encourage you to review this policy regularly.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: chaimae.khalifiya@gmail.com