ViViDly Privacy Policy

1. Introduction

Welcome to ViViDly Chatbot. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide:

 Chat Messages: We collect the text input and queries you send to the chatbot to generate responses.

 User Feedback: Any feedback or ratings you provide regarding the chatbot's performance.

b. Automatically Collected Information:

Usage Data: detailed logs of how you access and use the Service, including access times, device information, and browser type.

Technical Data: IP address, device limitations, and other technical information needed for troubleshooting and analytics.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain the ViViDly Chatbot service.

 To generate accurate and context-aware responses to your queries.

To improve and optimize our AI models and user experience.

 To detect, prevent, and address technical issues or security breaches.

 To comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
We Do Not Share Your Data With Any Third Party Providers.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Service may contain links to other websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service is not intended for use by user under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about Us, please contact us at:

vividappstudio.in@gmail.com