PRIVACY POLICY
Effective Date: 20/09/2023
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how our company ("we," "our," or "us") collects, uses, safeguards, and discloses your personal data when you use our mobile application(s) and associated services (collectively referred to as the "App" or "Services"). By using the App, you consent to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We collect various types of information to provide and improve our Services:
1. Personal Information:
We may collect data that personally identifies you, such as your name, email address, phone number, and other information you provide or choose to share within the App ("Personal Information"). Some Personal Information may be required to access certain features of the App, but providing it is optional.
2. Usage Data:
We automatically collect non-personal information about your use of the App, including device information, operating system details, IP address, and usage patterns ("Usage Data"). We use this information to enhance our Services, troubleshoot technical issues, and understand how users interact with the App.
3. Messages and Media:
When you use our messaging or media-sharing features, we process and store your messages, media files (e.g., images, photos, audio, video recordings), and related information ("Message Data"). This enables you to access your content from multiple devices and enhances your user experience. You can delete individual messages or media files at any time, and we automatically delete stored content after a specified retention period.
4. Contacts:
With your explicit consent, we may access your device's contacts, including names, phone numbers, email addresses, and social media handles, if available ("Contact Data"). This data is not stored on our servers and is solely used for enhancing your communication within the App.
5. Cookies and Similar Technologies:
We use cookies and similar technologies to improve the functionality and user experience of our App. These technologies do not collect Personal Information. You can adjust your device's settings to manage cookies or other tracking technologies.
HOW WE USE AND SHARE INFORMATION
We use the collected information for the following purposes:
1. Providing Services:
We use Personal Information, Message Data, and Contact Data to deliver the App's core functionalities and communicate with you about updates, new features, or relevant products and services.
2. Service Providers:
We may collaborate with trusted service providers who assist us in hosting, maintaining, or improving our Services. These providers are required to adhere to strict security and privacy standards.
3. Analytics and Advertising:
We may use non-personal Usage Data to analyze App usage patterns and preferences, improve user experience, and provide personalized advertisements. However, we do not share your Personal Information with advertisers without your explicit consent.
4. Legal Compliance:
We may disclose your information if required to comply with applicable laws, legal processes, or government requests, or to protect our rights, property, or safety and those of our users.
SECURITY MEASURES
We employ robust security measures to protect your data from unauthorized access or breaches. However, no online data transmission or storage is entirely secure. We cannot guarantee the absolute security of your information, and you use our App at your own risk.
LINKS TO THIRD-PARTY WEBSITES
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites or the content they provide. We encourage you to review the privacy policies of any third-party sites you visit.
MANAGING YOUR PREFERENCES
You can review, update, or delete your Personal Information by accessing your account settings within the App. For any questions or concerns regarding your data or this Privacy Policy, please contact us at textcall.technologies@gmail.com.
CHILDREN'S PRIVACY
Our App is not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children. If we become aware of such data, we will delete it promptly.
INTERNATIONAL DATA TRANSFERS
Your data may be processed and stored on servers located outside your country. By using our Services, you consent to the transfer of your data to such servers, subject to applicable laws and regulations.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates through the App. Your continued use of the App after such changes indicates your acceptance of the revised Privacy Policy.