Privacy Policy – Somadhan
Welcome to Somadhan. Your privacy is our priority, and we are committed to safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, protect, and manage your data when you interact with the Somadhan mobile application and website.
1. Commitment to Data Privacy and Protection
At Somadhan, we implement a multi-layered security framework to ensure that your personal information remains confidential.
Encryption: All data stored on our servers is protected using advanced encryption protocols.
Access Control: Information is only accessible to authorized personnel for strictly official purposes.
Internal Compliance: We maintain a zero-tolerance policy regarding data breaches. Any employee or associate found violating our privacy standards will face immediate legal and disciplinary action.
2. User Onboarding and Registration
To provide a personalized learning and problem-solving experience, Somadhan requires users to undergo a mandatory registration process. During sign-up, we collect the following essential information:
Full Name
Active Mobile Number
A Secure Password
These credentials are used exclusively to authenticate your identity, manage your profile, and provide a secure login environment for future sessions.
3. Purpose and Scope of Data Utilization
The information we collect is used to enhance the functional quality of the Somadhan platform. Our data usage is categorized as follows:
Personalized Support: To effectively address your technical queries, academic questions, and support tickets.
Service Optimization: To analyze usage patterns and improve the overall user interface (UI) and user experience (UX) of the platform.
Communication: To send important updates, security alerts, and service-related notifications.
Anonymity Guarantee: Somadhan maintains a strict barrier between different user roles. We do not share personal contact details or private information between students and teachers/mentors on the platform.
4. Digital Footprints and Cookie Policy
To provide a seamless and faster browsing experience, Somadhan utilizes "Cookies." These are small data files stored on your device that help us:
Recognize your session and keep you logged in.
Remember your preferences and settings.
Understand how you interact with our website.
You have the liberty to manage or disable cookies through your browser or device settings; however, please note that doing so may limit some functionalities of our platform.
5. Cybersecurity Framework
We employ robust technical and organizational measures to protect against unauthorized access, accidental loss, or destruction of your data. While we strive to use industry-standard security measures, it is important to acknowledge that no method of transmission over the internet or electronic storage is 100% secure. We continuously update our systems to counter evolving cyber threats.
6. User Rights: Account Termination and Data Erasure
Somadhan believes in your "Right to be Forgotten." You maintain full control over your personal data and can request the permanent deletion of your account and associated information from our database at any time.
How to delete your data:
In-App Method: Navigate to the 'Settings' screen within the Somadhan app and select the 'Delete Account' option. This will trigger an automated process to remove your profile.
Manual Request: You may contact our support team directly.
Email: hi@somadhan.net
Hotline: 01911164364
Upon receiving a valid request, we will verify your identity and proceed to erase your data from our active records in accordance with applicable laws and regulations.
7. Changes to This Policy
Somadhan reserves the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage users to review this page regularly to stay informed about how we are protecting their information.
Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us at:
Email: hi@somadhan.net
Phone: 01911164364