Privacy Policy

Last updated: 25 June 2026

This Privacy Policy explains how Shrine - The Book of Heaven (“Shrine”, “we”, “our”, or “us”) collects, uses, stores, and protects user information when you use the Shrine mobile application and related services.

By using Shrine - The Book of Heaven, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Account Information

When you create or use an account, we may collect:

- First name and last name

- Phone number

- Email address

- Password

- Country

- Gender, if provided

- OTP verification information

- Preferred app language

Profile Information

When you update your profile, we may collect:

- Name

- Email address

- Gender

- Country

- Profile photo or avatar, if uploaded

Shrine and Memorial Content

When you create, edit, or view shrine/memorial pages, we may collect:

- Memorial name and surname

- Date of birth, if provided

- Date of death

- Age, if provided

- Gender

- Country

- Memorial information or description

- Uploaded images

User Content and Interactions

When you use app features, we may collect:

- Comments and replies

- Images attached to comments, if uploaded

- Follow actions

- Flower/gift interactions

- Block and unblock actions

- User-generated content submitted inside the app

Device and Notification Information

We may collect:

- Firebase Cloud Messaging token for push notifications

- Basic technical information needed to operate notifications and app services

- Authentication token used to keep you signed in

- App language preference

We do not intentionally collect precise GPS location, contacts, microphone recordings, advertising ID, or payment card information through the app.

2. How We Use Information

We use the collected information to:

- Create and manage user accounts

- Verify users using OTP

- Allow users to create and manage shrine/memorial pages

- Display user-generated shrine content, comments, images, follows, and flowers

- Provide profile features

- Send app notifications

- Improve app performance and reliability

- Prevent abuse, spam, fraud, or unauthorized access

- Provide customer support

- Comply with legal and policy requirements

3. User-Generated Content

Shrine allows users to post memorial information, images, comments, and other content.

Content you submit may be visible to other users depending on the feature used. Please do not post private, sensitive, illegal, or unauthorized information about yourself or others.

We may remove content or restrict accounts if content violates our rules, harms others, violates privacy, or breaks applicable laws.

4. Photos, Camera, and Media Access

The app may ask for access to your camera or photo library only when you choose to upload an image, such as:

- Profile avatar

- Shrine/memorial image

- Comment image

We do not access your camera or photos unless you choose to use an upload feature. You can disable camera or photo permissions at any time from your device settings.

5. Notifications

The app may use Firebase Cloud Messaging to send push notifications related to app activity, account updates, shrine interactions, or service messages.

You can turn off notifications at any time from your device settings.

6. How We Share Information

We do not sell your personal information.

We may share limited information only in the following cases:

- With service providers that help us operate the app, such as hosting, backend services, and Firebase Cloud Messaging

- When you choose to use external services, such as WhatsApp or email support links

- When required by law, legal process, or government request

- To protect the rights, safety, and security of users, the app, or the public

- To investigate abuse, fraud, or violations of our terms

Third-party services may process information according to their own privacy policies.

7. Data Security

We use reasonable technical and organizational measures to protect user data, including:

- HTTPS communication with our backend services

- Authentication tokens for account access

- Access controls for protected features

- Limited use of device permissions

- Secure handling of uploaded content and account data

No method of transmission or storage is 100% secure, but we work to protect your information against unauthorized access, loss, misuse, or alteration.

8. Data Retention

We keep your information for as long as needed to:

- Provide the app services

- Maintain your account

- Display user-generated content

- Comply with legal obligations

- Resolve disputes

- Prevent abuse or fraud

If you delete content or request account deletion, we will delete or anonymize your personal information where reasonably possible, unless we need to keep certain information for legal, security, backup, or legitimate business reasons.

Backup copies may remain for a limited time before being deleted automatically.

9. Account Deletion and Data Requests

You may request account deletion or data removal by contacting us using the contact information below.

When requesting deletion, please include the phone number or email address connected to your Shrine account so we can verify the request.

After verification, we will process your request within a reasonable period, unless retention is required by law or necessary for security, fraud prevention, or dispute resolution.

10. Your Choices and Rights

You may:

- Update your profile information inside the app

- Delete or edit certain content where the app allows it

- Disable notifications from your device settings

- Disable camera or photo permissions from your device settings

- Request access, correction, or deletion of your personal information

- Stop using the app at any time

11. Children’s Privacy

Shrine - The Book of Heaven is not intended for children under 13 years old, or the minimum age required in your country.

We do not knowingly collect personal information from children under the required age. If we become aware that a child has provided personal information without proper consent, we will take steps to delete it.

12. International Data Processing

Your information may be processed or stored on servers located in countries other than your own. By using the app, you understand that your information may be transferred and processed where our service providers operate.

13. External Links

The app may contain links to external websites or services, such as WhatsApp, email, or web pages. We are not responsible for the privacy practices, content, or security of third-party services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the “Last updated” date above.

Your continued use of the app after changes means you accept the updated Privacy Policy.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, contact us at:

App name: Shrine - The Book of Heaven

Developer/Service name: Shrine

Support WhatsApp: +20 1091236643

Email: [ahmednabegh010@gmail.com]