If you would like to delete your Run With Me: GPS Run Tracker account and all associated data, you have two options to submit your request:
To immediately delete your account and data within the app:
Open the Run With Me app on your device.
Go to the Profile tab.
Scroll down to the Security section.
Tap on Delete Account.
Confirm the deletion by following the on-screen prompts.
If you no longer have the app installed, please send an email from your registered email address to:Â
support@runwithme.app
Email Subject: Account Deletion Request - [Your Name] Email Body: "I request the permanent deletion of my Run With Me account and all associated data for the email address [your email address]."
Upon receiving a deletion request, we will permanently remove the following information from our servers:
User Profile Information: Your name, email address, weight, and app settings.
Run History: All GPS routes, distances, times, and pace statistics from every run.
Achievements & Social: All earned badges, trophies, and leaderboard history.
Goals & Training Plans: Any active fitness goals or personalized training progress.
Shoe Tracking Data: All records of shoe mileage and maintenance logs.
Permanence: Once account deletion is completed, it cannot be undone. All data is permanently wiped and cannot be recovered.
Retention Period: In-app deletions are processed immediately. Email requests are processed within 30 days of receipt.